I just switched to Hearing Connection, and I am so glad I did. Mr Torres provides services for…read morefree that my previous audiologist charged for. He competent, friendly, and gives good feedback. I am very glad to have found this provider and highly recommend him. His receptionist is also friendly and knowledgeable. All in all, great care.

Kevin is very informative, professional and a great listener. He's helped my dad so very much. My…read moredad is deaf without hearing aids and Kevin has kept him hearing beautifully. Highly recommend!

My wife had a concussion in early October and after the process of getting all the information into…read morethe Concussion Clinic and St. Lukes, we were set up with therapy sessions at the Idaho Elks Hearing and Balance Center. Elise was assigned to my wife and she was exceptional. Very professional, caring, thorough, and empathetic. She listened to my wife's issues and needs and immediately begun some exercises to help. What we really like is that explained everything. Why was my wife feeling the way she did, and what these exercises were going to do to help. The exercises were great and helped my wife from the beginning and we only needed one more session with Elise. The following week, Elise, called my wife to check on her to see how she was doing. Elise deserves all the credit for caring helping hands.

Brenda is the most amazing doctor I have ever been to. I was…read morein the Nampa clinic for two years without any help. This woman knows it all. She fixed everything in one trip and wanted me to come back to make sure it was still fixed. Amazed!!!!!

HIGHLY recommend!!…read more I was referred from VA because my hearing aids stopped working. I was referred to the community as this is how VA works. My first visit was very informative! Tosha reviewed how important it is to wear hearing aids because it will diminish the exposure to dementia. There was so much helpful information she shared that I didn't receive when I first was issued hearing aids five years ago. I was provided temporary hearing aids which were awesome. I went to Trader Joe's after my appointment with temporary hearing aids. I could hear conversations from the next aisle. It was crazy overload but cool. I think my first hearing aids never worked correctly. When my new hearing aids arrived, I was provided information how to use them in detail. Within days though, my hearing aids would go off and on so I returned to the office. Tosha made some tech adjustments on my cell. FYI, each cell is different so be patient and tinker with it. Overall experience is a FIVE star plus!! I'm so happy I can hear now and I wear them all day. Thank you.

For those who have cochlear implants: Dr Strickland wants to charge hundreds extra for services…read morethat are billed to insurance with codes that insurance will not cover. This equates to HUNDREDS out of pocket for the patient. My son has cochlear implants and she is the only doctor that will reprogram them for pediatric patients in the treasure valley so her office literally told me "she wants to be paid for her extra training" in this procedure. What I have learned: Even if it is out-of-network, you can have the office contact your insurance for a "network deficiency" form and the insurance company will allow your out-of-network provider be billed as in-network. We went to Luke's by doing that and everything was covered by insurance.

I cannot say enough positive things about Dr. Whitcomb and Treasure Valley Hearing and Balance…read more Dr. Whitcomb is very thorough and listens to his patients. His recommendation for hearing aides has drastically improved my quality of life. I have been impressed by this practice's follow-up care. I would highly recommend Dr. Whitcomb to anyone considering a consult on hearing loss.

I have visited Treasure Valley Hearing in 3 of its locations; currently I go to the Nampa office…read more All offices have been helpful. When a provider agrees to help you with your hearing, there are always challenges in finding just the right device, fit, and software for you. I have worked with Treasure Valley for two years solving all the challenges along the way. They don't give up! They have done everything they said they would do, and more. They have met with me whenever I felt the need. They have demonstrated that they truly care about their customers. Signed: Retired Great-grandma.

My visits have been improved as I communicate with the technician each visit. I have learned to…read moremake notes as I go through the time before visits to help with adjustments. It has taken a couple visits with office tech making adjustments to get zeroed in, but we have achieved it recently. My hearing will never be back to my early years; however, it is now better than it has been in the last ten years. I will continue with visits as I feel needed and really appreciate the recently adjusted office hours and coverage.

Refusal to refund purchase. Miracle Ear has a 30 day trial period. After 3 adjustments after…read morereceiving the aids, I was not satisfied with the results and quality. I attempted to return the aids on the 28th day of my trial period. This was on Friday, a normal office open day. The office was closed until the next Friday (past my probationary deadline). I left a voicemail and sent an email notifying them I was canceling my contract. Four weeks later I got a refusal to return for refund. Miracle Ear is a total ripoff taking advantage of the elderly. First of all they are WAY OVER PRICED . And, very deceptive about insurance coverage. Not accepting Medicare Advantage discounts ($2450 allowances). My Miracle Ear aids $7000 and they can charge 25% restock charge (Ripoff) if you can return. DO NOT DO BUSINESS WITH MIRACLE EAR!!!!! Every hearing aid company gives free hearing tests including Costco.

Had a great experience today with Hearing Life I don't remember the ladies name that helped me but…read moreshe was very sweet. She explained everything we were doing very clearly and helped lay out a plan moving forward. They also had a cancellation and got me in the same day which saved my bacon! I highly recommended this place if you need your hearing checked!

They finally called back, and were able to resolve my problem quickly and at no charge,read more

Never answer the phone. Never respond to left messages. Poor customer service. Unable to provide…read morebasic hearing aid information.

ONLY BECAUSE ZERO STARS ISN'T AN OPTION. I took my dad here today, after waiting for two weeks to…read moreget him hearing aids. He waited so patiently, though he was very excited to hear clearly. As we arrived, he was told that they had cancelled his appointment "for some reason". No explanation, no responsibility, certainly no accountability. No offer to squeeze him in, not even an apology. The girl didn't even look up at my dad. As we were walking out (my 90 y/o dad looking sadder than he has in a long time) we got a "sorry". Horrible experience to just cancel an old man's first hearing aid purchase. We will go any place but here. I recommend you don't make an appointment and wait and then come back to find they have canceled you. This is gonna make a horrible social media post.

I went here to get my mom's rechargeable hearing aids fixed and they were really helpful. They got…read morethe hearing aids fixed quickly, and my mom was hearing again (and pretty happy about that). They were helpful with my mom and the price was reasonable considering all of the hearing aid options out there. I'd highly recommend this group!