My wife had a concussion in early October and after the process of getting all the information into…read morethe Concussion Clinic and St. Lukes, we were set up with therapy sessions at the Idaho Elks Hearing and Balance Center. Elise was assigned to my wife and she was exceptional. Very professional, caring, thorough, and empathetic. She listened to my wife's issues and needs and immediately begun some exercises to help. What we really like is that explained everything. Why was my wife feeling the way she did, and what these exercises were going to do to help. The exercises were great and helped my wife from the beginning and we only needed one more session with Elise. The following week, Elise, called my wife to check on her to see how she was doing. Elise deserves all the credit for caring helping hands.

Brenda is the most amazing doctor I have ever been to. I was…read morein the Nampa clinic for two years without any help. This woman knows it all. She fixed everything in one trip and wanted me to come back to make sure it was still fixed. Amazed!!!!!

Make sure you ask for transparency around billing before getting any level of procedure done here…read more My insurance was billed over $1000 for something that took 5 minutes and I was never informed that this wouldn't just be covered by my copay amount and office visit payment. I'd recommend going somewhere that takes the time when seeing you to clearly outline if procedures are extra before you agree.

Dr Crawford and his staff are wonderful. I have had ear and sinus problems for years, ear…read moreinfections, ruptured ear drum, vertigo and ear tubes that were put in by an ENT in calif before I lived here. Dr Crawford has treated me and exceeded my expectations. He is the best ear Dr I have ever seen. He is compassionate, kind and so very knowledgeable. My husband saw him as well for a hearing issue and Dr Crawford confidently diagnosed him right away. I recommend Dr Crawford with the highest recommendation.

Check BBB. Scammers ripping off the elderly. $8K for hearing aids plus a monthly insurance fee. My…read moremom needed to have one replaced due it to fitting improperly. Charged her $70 for their mistake. Don't buy into their lies. Buy your hearing aids somewhere else!

I went with my Mom to Miracle-Ear Boise for a hearing test. The gentleman who gave her the test was…read more100% amazing. He did a great job. Kind, friendly, and informative. After the hearing test, we needed to sit and talk with the sales guy about hearing aids. He is a traveling sales person, and today, he so happened to be in Boise. After his pitch was done. My mom nicely declined and said she has other things health wise that took priority over hearing aids. He then got super serious and proceeded to tell her that her brain was shrinking because of her hearing loss. Talk about scare tactics! I stopped him in his tracks and reminded him that she had just spoken with the hearing Doc and that he doesn't need to say that to her just to get her to buy a hearing aids!!! (HE WAS NOT A DOCTOR, SO HE SOULDN'T BE TRYING TO ACT LIKE ONE JUST TO MAKE A SALE) He then immediately picked up his pen and crossed out the $7,000 price, and told us to get out. SHOCKED!! As we got up from the desk, I grabbed my mom insurance cards that were photo copied. He then yelled at me to give her info back to him or he would call the cops!! I did, but not until i ripped it up. As I was walking out, I decided to let the hearing doctor know what was going on. As I was walking towards the door, this man grabbed my arm to try and pull me in the direction of the exit. He is lucky I didn't call the cops OR press charges. He even came outside and came up to us as we were leaving. Trying to talk to my mom again and back peddling. Saying for me to get away??!! This man uses scare tactics to try and get elderly to buy his hearing aids. I have never been more disgusted in my life. This is my review!!!

I'm going out of my way to let everyone in the Treasure Valley know about HearingLife Center on…read moreCole Rd., in Boise. Prior to this appointment, I have been dodging these types of companies but I found the GOLD STANDARD when I walked in their door! The location isn't very convenient; the office isn't snazzy; but I'm not and I wasn't looking for convenience or SNAZZ when I was talking about my hearing! I WAS looking for REESE. This man is not only a guru and gifted at what he does, but he is a servant, a nurturer, intuitive, sensitive, and caring! I've had my hearing tested 20x since I was 18 years old...but it wasn't until we met Reese that we felt like we could believe what he told us. Whether he had told us the cheapest or the most expensive...it wouldn't have mattered. I wanted to use whatever THIS audiologist recommended to me and my husband. My husband was in complete agreement! We have been telling doctors to send their unsatisfied 'deaf' or 'partially-resolved deaf' patients to Reese, not even to the franchise because, like I said, I was running away from this business name too...until I met Reese. His receptionist is as good as they come and between the two of them, THEY have a place and time for YOU!

My visits have been improved as I communicate with the technician each visit. I have learned to…read moremake notes as I go through the time before visits to help with adjustments. It has taken a couple visits with office tech making adjustments to get zeroed in, but we have achieved it recently. My hearing will never be back to my early years; however, it is now better than it has been in the last ten years. I will continue with visits as I feel needed and really appreciate the recently adjusted office hours and coverage.

Refusal to refund purchase. Miracle Ear has a 30 day trial period. After 3 adjustments after…read morereceiving the aids, I was not satisfied with the results and quality. I attempted to return the aids on the 28th day of my trial period. This was on Friday, a normal office open day. The office was closed until the next Friday (past my probationary deadline). I left a voicemail and sent an email notifying them I was canceling my contract. Four weeks later I got a refusal to return for refund. Miracle Ear is a total ripoff taking advantage of the elderly. First of all they are WAY OVER PRICED . And, very deceptive about insurance coverage. Not accepting Medicare Advantage discounts ($2450 allowances). My Miracle Ear aids $7000 and they can charge 25% restock charge (Ripoff) if you can return. DO NOT DO BUSINESS WITH MIRACLE EAR!!!!! Every hearing aid company gives free hearing tests including Costco.

I just switched to Hearing Connection, and I am so glad I did. Mr Torres provides services for…read morefree that my previous audiologist charged for. He competent, friendly, and gives good feedback. I am very glad to have found this provider and highly recommend him. His receptionist is also friendly and knowledgeable. All in all, great care.

Kevin is very informative, professional and a great listener. He's helped my dad so very much. My…read moredad is deaf without hearing aids and Kevin has kept him hearing beautifully. Highly recommend!

Had a great experience today with Hearing Life I don't remember the ladies name that helped me but…read moreshe was very sweet. She explained everything we were doing very clearly and helped lay out a plan moving forward. They also had a cancellation and got me in the same day which saved my bacon! I highly recommended this place if you need your hearing checked!

I cannot say enough positive things about Dr. Whitcomb and Treasure Valley Hearing and Balance…read more Dr. Whitcomb is very thorough and listens to his patients. His recommendation for hearing aides has drastically improved my quality of life. I have been impressed by this practice's follow-up care. I would highly recommend Dr. Whitcomb to anyone considering a consult on hearing loss.

I have visited Treasure Valley Hearing in 3 of its locations; currently I go to the Nampa office…read more All offices have been helpful. When a provider agrees to help you with your hearing, there are always challenges in finding just the right device, fit, and software for you. I have worked with Treasure Valley for two years solving all the challenges along the way. They don't give up! They have done everything they said they would do, and more. They have met with me whenever I felt the need. They have demonstrated that they truly care about their customers. Signed: Retired Great-grandma.

They finally called back, and were able to resolve my problem quickly and at no charge,read more

Never answer the phone. Never respond to left messages. Poor customer service. Unable to provide…read morebasic hearing aid information.