Today was my first appointment with Eagle Hearing after my PCP referred me. Located in downtown…read moreEagle off State St, a small plaza of businesses, the parking lot was already pretty full when I arrived on a Wednesday before 11 am. Fortunately, another vehicle was pulling out and I found a nice spot with a bonus of a little bit of shade. Upon entering the office, which was modern and clean, I was immediately checked in by the front office receptionist. I was called in almost precisely at 11 am, my appointment time. Stormy took care of me. She was very nice, knowledgeable, and did a great job of explaining everything. My audiology exam was more thorough than I've ever had. Once the exam was over, Stormy began to talk to me about my options. My hearing loss, especially on the left, is profound, as she showed me on the exam results. She explained that I did have hearing aid insurance benefits, and said that they would be less expensive, but in her opinion, I needed a custom hearing aid to maximize my ability to follow conversations, especially in public , like restaurants, where the noise level is significant. She then explained that, if I wanted to go private and deal with their office, they had three levels of hearing aids. I did not feel pressured at all, but I felt that I needed the best hearing aid to improve my quality of life. I did not want to try and save money and compromise my ability to understand others' communication, and participate in conversations out in public. Even watching TV requires closed captioning, which my wife does not necessarily appreciate. Stormy took molds of my ears, and I am to return in two weeks to be fitted with my hearing aids. I will have one week to decide if they are worth it before committing to purchase. I am looking forward to receiving my new hearing aids, and will be updating this review once I try them out and see how much I benefit from them.

Impressive! The entire experience was very impressive. The receptionist was polite and…read moreprofessional. My audiologist, Stormy, was extremely professional and a obvious expert in her field. I have been tested before for hearing loss, but the test received today were much more extensive.

HIGHLY recommend!!…read more I was referred from VA because my hearing aids stopped working. I was referred to the community as this is how VA works. My first visit was very informative! Tosha reviewed how important it is to wear hearing aids because it will diminish the exposure to dementia. There was so much helpful information she shared that I didn't receive when I first was issued hearing aids five years ago. I was provided temporary hearing aids which were awesome. I went to Trader Joe's after my appointment with temporary hearing aids. I could hear conversations from the next aisle. It was crazy overload but cool. I think my first hearing aids never worked correctly. When my new hearing aids arrived, I was provided information how to use them in detail. Within days though, my hearing aids would go off and on so I returned to the office. Tosha made some tech adjustments on my cell. FYI, each cell is different so be patient and tinker with it. Overall experience is a FIVE star plus!! I'm so happy I can hear now and I wear them all day. Thank you.

For those who have cochlear implants: Dr Strickland wants to charge hundreds extra for services…read morethat are billed to insurance with codes that insurance will not cover. This equates to HUNDREDS out of pocket for the patient. My son has cochlear implants and she is the only doctor that will reprogram them for pediatric patients in the treasure valley so her office literally told me "she wants to be paid for her extra training" in this procedure. What I have learned: Even if it is out-of-network, you can have the office contact your insurance for a "network deficiency" form and the insurance company will allow your out-of-network provider be billed as in-network. We went to Luke's by doing that and everything was covered by insurance.

Never answer the phone. Never respond to left messages. Poor customer service. Unable to provide…read morebasic hearing aid information.

They finally called back, and were able to resolve my problem quickly and at no charge,read more

My wife had a concussion in early October and after the process of getting all the information into…read morethe Concussion Clinic and St. Lukes, we were set up with therapy sessions at the Idaho Elks Hearing and Balance Center. Elise was assigned to my wife and she was exceptional. Very professional, caring, thorough, and empathetic. She listened to my wife's issues and needs and immediately begun some exercises to help. What we really like is that explained everything. Why was my wife feeling the way she did, and what these exercises were going to do to help. The exercises were great and helped my wife from the beginning and we only needed one more session with Elise. The following week, Elise, called my wife to check on her to see how she was doing. Elise deserves all the credit for caring helping hands.

Brenda is the most amazing doctor I have ever been to. I was…read morein the Nampa clinic for two years without any help. This woman knows it all. She fixed everything in one trip and wanted me to come back to make sure it was still fixed. Amazed!!!!!

ONLY BECAUSE ZERO STARS ISN'T AN OPTION. I took my dad here today, after waiting for two weeks to…read moreget him hearing aids. He waited so patiently, though he was very excited to hear clearly. As we arrived, he was told that they had cancelled his appointment "for some reason". No explanation, no responsibility, certainly no accountability. No offer to squeeze him in, not even an apology. The girl didn't even look up at my dad. As we were walking out (my 90 y/o dad looking sadder than he has in a long time) we got a "sorry". Horrible experience to just cancel an old man's first hearing aid purchase. We will go any place but here. I recommend you don't make an appointment and wait and then come back to find they have canceled you. This is gonna make a horrible social media post.

I went here to get my mom's rechargeable hearing aids fixed and they were really helpful. They got…read morethe hearing aids fixed quickly, and my mom was hearing again (and pretty happy about that). They were helpful with my mom and the price was reasonable considering all of the hearing aid options out there. I'd highly recommend this group!

I just switched to Hearing Connection, and I am so glad I did. Mr Torres provides services for…read morefree that my previous audiologist charged for. He competent, friendly, and gives good feedback. I am very glad to have found this provider and highly recommend him. His receptionist is also friendly and knowledgeable. All in all, great care.

Kevin is very informative, professional and a great listener. He's helped my dad so very much. My…read moredad is deaf without hearing aids and Kevin has kept him hearing beautifully. Highly recommend!

Make sure you ask for transparency around billing before getting any level of procedure done here…read more My insurance was billed over $1000 for something that took 5 minutes and I was never informed that this wouldn't just be covered by my copay amount and office visit payment. I'd recommend going somewhere that takes the time when seeing you to clearly outline if procedures are extra before you agree.

Dr Crawford and his staff are wonderful. I have had ear and sinus problems for years, ear…read moreinfections, ruptured ear drum, vertigo and ear tubes that were put in by an ENT in calif before I lived here. Dr Crawford has treated me and exceeded my expectations. He is the best ear Dr I have ever seen. He is compassionate, kind and so very knowledgeable. My husband saw him as well for a hearing issue and Dr Crawford confidently diagnosed him right away. I recommend Dr Crawford with the highest recommendation.

I can't say enough to recommend Lydia Rubalcava for her excellent work helping bring back some…read moremuch needed balance for my daily movement. I've actually been through vertigo twice in my earlier years so I was familiar with balance PT but neither of those experiences even approached the work that I did with Lydia!! If you are having balance issues, I can highly recommend Lydia and Idaho Elks Balance center!!

Excellent staff- everyone- from front desk to medical practitioners- Linda & Lydia have both been…read morethorough diagnosing & treating my vertigo. I've also been hearing (pun intended!) great things on the hearing side too!!

Today 4/17/2023 I went in for a hearing test & evaluation. It was the first time I was there. The…read morefront staff was very friendly and helpful. The audiologist who help me I believe her name was Larissa she was very knowledgeable and professional, and very friendly. She made me feel at ease through the whole process of the hearing test. I was able to get the results right away. I highly recommend the Idaho Elks hearing and balance center. I have had other hearing evaluation's and nothing came close to the one I had today. It was very thorough and they checked everything. I was very satisfied.

I cannot say enough positive things about Dr. Whitcomb and Treasure Valley Hearing and Balance…read more Dr. Whitcomb is very thorough and listens to his patients. His recommendation for hearing aides has drastically improved my quality of life. I have been impressed by this practice's follow-up care. I would highly recommend Dr. Whitcomb to anyone considering a consult on hearing loss.

I have visited Treasure Valley Hearing in 3 of its locations; currently I go to the Nampa office…read more All offices have been helpful. When a provider agrees to help you with your hearing, there are always challenges in finding just the right device, fit, and software for you. I have worked with Treasure Valley for two years solving all the challenges along the way. They don't give up! They have done everything they said they would do, and more. They have met with me whenever I felt the need. They have demonstrated that they truly care about their customers. Signed: Retired Great-grandma.