Today 4/17/2023 I went in for a hearing test & evaluation. It was the first time I was there. The…read morefront staff was very friendly and helpful. The audiologist who help me I believe her name was Larissa she was very knowledgeable and professional, and very friendly. She made me feel at ease through the whole process of the hearing test. I was able to get the results right away. I highly recommend the Idaho Elks hearing and balance center. I have had other hearing evaluation's and nothing came close to the one I had today. It was very thorough and they checked everything. I was very satisfied.

HIGHLY recommend!!…read more I was referred from VA because my hearing aids stopped working. I was referred to the community as this is how VA works. My first visit was very informative! Tosha reviewed how important it is to wear hearing aids because it will diminish the exposure to dementia. There was so much helpful information she shared that I didn't receive when I first was issued hearing aids five years ago. I was provided temporary hearing aids which were awesome. I went to Trader Joe's after my appointment with temporary hearing aids. I could hear conversations from the next aisle. It was crazy overload but cool. I think my first hearing aids never worked correctly. When my new hearing aids arrived, I was provided information how to use them in detail. Within days though, my hearing aids would go off and on so I returned to the office. Tosha made some tech adjustments on my cell. FYI, each cell is different so be patient and tinker with it. Overall experience is a FIVE star plus!! I'm so happy I can hear now and I wear them all day. Thank you.

For those who have cochlear implants: Dr Strickland wants to charge hundreds extra for services…read morethat are billed to insurance with codes that insurance will not cover. This equates to HUNDREDS out of pocket for the patient. My son has cochlear implants and she is the only doctor that will reprogram them for pediatric patients in the treasure valley so her office literally told me "she wants to be paid for her extra training" in this procedure. What I have learned: Even if it is out-of-network, you can have the office contact your insurance for a "network deficiency" form and the insurance company will allow your out-of-network provider be billed as in-network. We went to Luke's by doing that and everything was covered by insurance.

Today was my first appointment with Eagle Hearing after my PCP referred me. Located in downtown…read moreEagle off State St, a small plaza of businesses, the parking lot was already pretty full when I arrived on a Wednesday before 11 am. Fortunately, another vehicle was pulling out and I found a nice spot with a bonus of a little bit of shade. Upon entering the office, which was modern and clean, I was immediately checked in by the front office receptionist. I was called in almost precisely at 11 am, my appointment time. Stormy took care of me. She was very nice, knowledgeable, and did a great job of explaining everything. My audiology exam was more thorough than I've ever had. Once the exam was over, Stormy began to talk to me about my options. My hearing loss, especially on the left, is profound, as she showed me on the exam results. She explained that I did have hearing aid insurance benefits, and said that they would be less expensive, but in her opinion, I needed a custom hearing aid to maximize my ability to follow conversations, especially in public , like restaurants, where the noise level is significant. She then explained that, if I wanted to go private and deal with their office, they had three levels of hearing aids. I did not feel pressured at all, but I felt that I needed the best hearing aid to improve my quality of life. I did not want to try and save money and compromise my ability to understand others' communication, and participate in conversations out in public. Even watching TV requires closed captioning, which my wife does not necessarily appreciate. Stormy took molds of my ears, and I am to return in two weeks to be fitted with my hearing aids. I will have one week to decide if they are worth it before committing to purchase. I am looking forward to receiving my new hearing aids, and will be updating this review once I try them out and see how much I benefit from them.

Impressive! The entire experience was very impressive. The receptionist was polite and…read moreprofessional. My audiologist, Stormy, was extremely professional and a obvious expert in her field. I have been tested before for hearing loss, but the test received today were much more extensive.

I scheduled a appointment several months ago and confirmed a week before. I submitted my insurance…read moreand was never asked follow up questions. Went to my appointment and was told that they needed a few days to see if my insurance was accepted. Took time off of work just to be turned away. The incompetence with the staff and Dr. was just very frustrating.

I'm new to the area, made an appointment, these folks met all my expectations, put the proper ear…read morebuds on my aids, that stopped the feedback, both Riley and Leann are really nice people, I made a good choice when I made a appointment with them.

They finally called back, and were able to resolve my problem quickly and at no charge,read more

Never answer the phone. Never respond to left messages. Poor customer service. Unable to provide…read morebasic hearing aid information.

I just switched to Hearing Connection, and I am so glad I did. Mr Torres provides services for…read morefree that my previous audiologist charged for. He competent, friendly, and gives good feedback. I am very glad to have found this provider and highly recommend him. His receptionist is also friendly and knowledgeable. All in all, great care.

Kevin is very informative, professional and a great listener. He's helped my dad so very much. My…read moredad is deaf without hearing aids and Kevin has kept him hearing beautifully. Highly recommend!

I've had hearing evaluations at three different places, this one was the most complete. The hearing…read moreaids they got me in ONE day are the best I've ever worn. Best and friendliest staff anywhere.

From the owner: Your ears affect more than your hearing and balance--they affect your quality of life. At Idaho…read moreElks Hearing and Balance, we're here to help. As the region's most comprehensive audiology and vestibular rehabilitation provider, we care for adults and children with services such as tinnitus testing and treatment, hearing tests, cochlear implants, hearing aid evaluation, central auditory processing disorder (CAPD) testing and treatment, and rehabilitation and support groups. We also offer comprehensive evaluation and treatment of speech and language delays and disorders resulting from hearing impairment. We'll educate and train parents, and consult with schools, when appropriate. Our balance and vestibular services include evaluations and treatment for conditions such as vertigo, light-headed dizziness, and motion sensitivity; as well as assessment and treatment for people who have disequilibrium, a history of falls, or have a fear of falling. This may include patients recovering from a stroke, joint replacement, or those with Parkinson's disease.

I cannot say enough positive things about Dr. Whitcomb and Treasure Valley Hearing and Balance…read more Dr. Whitcomb is very thorough and listens to his patients. His recommendation for hearing aides has drastically improved my quality of life. I have been impressed by this practice's follow-up care. I would highly recommend Dr. Whitcomb to anyone considering a consult on hearing loss.

I have visited Treasure Valley Hearing in 3 of its locations; currently I go to the Nampa office…read more All offices have been helpful. When a provider agrees to help you with your hearing, there are always challenges in finding just the right device, fit, and software for you. I have worked with Treasure Valley for two years solving all the challenges along the way. They don't give up! They have done everything they said they would do, and more. They have met with me whenever I felt the need. They have demonstrated that they truly care about their customers. Signed: Retired Great-grandma.