Took my dog to be groomed at BiPiGis, wanted my Pomeranian to be cut down,to be cooler I didn't…read morerealized he would be shaved so short,doesn't even look like his breed! I feel like she did not listen when I told her a trim and to shorten it some, my little guy was shaved all over, thought I was getting a Lion cut! I should have been a little more clear with a what I wanted ! I am very disappointed in this service and my Buddy was there all day no water or potty break, I am on the search for another groomer

The owner, Sandi, can be harsh and curt in person. I could feel her irritation (burn out?) with…read morecomments she made at me. She seemed friendly over the phone when I first booked. She was recommended so I pushed thru the red flags I felt. Big big mistake. My experience: After I left I heard her yelling at my puppy in an angry impatient way. The front door was open and my dog had been barking. Shame on me for leaving w/out my young dog immediately when I saw the state of her place. I thought, maybe like everybody, "she is understaffed and over busy". So I wanted to give her the benefit of the doubt. Our dog had diarrhea for a week immediately following this appt so I decided to not come back. This was the 2nd time we went. She also did not have her ready at her pick up time and had to cram to get quite a lot done. When I called at two hours after drop off, she said had not even bathed her yet. We were leaving town so she did a bath and trim in 45 minutes. I get it ... the money is good. $125 approx for 1-1.5 hours ... but if you don't like your job and you are working with sensitive creatures that can feel your irritation and anger- maybe it's time to move on. The first time after the grooming, my dog did not let me touch her feet for over 2 months after that grooming. This was an abrupt shift for her. Still my dog is uncomfortable about her feet being touched. BEFORE that 1st grooming I could massage her feet daily. I wanted her feet to be touchable and worked w her daily as a puppy so we could easily remove stickers or burrs every day. My vet said my dog probably got a razor burn on her toes when the hair was being trimmed short there. I had read that Dog groomers are supposed to change the blade as it heats from the trimmer and / or touch that blade regularly when doing the sanitary area and toes as that is a sensitive area and requires a close shave type trim. Making sure that blade is not hot against the skin is huge professional responsibility of groomers. This was a huge learning lesson for me. Trust your gut - look around - if the groomer doesn't care about keeping their place clean ... well then that's a sign. There was piles - multiple - of hair and caked on dust on the everywhere like the decorative mirrors on the walls. I understand you cannot keep a dog salon perfectly clean or dust free. This was days or weeks of build up. My overall feeling is that the owner needs to retire and is very burned out. She seems to have definitely lost her joy of working with dogs to me. I learned a huge lesson and I live in a more conscious aware state BEFORE leaving my dog anywhere now. I was totally new to the world of dog grooming when I first came here. I tipped her over 20% both times. I will gladly and generously tip a groomer for good care of my beloved furry friend. This is not the end result I wanted from these transactions. It's been very hard for me to write this review. Especially to admit my own neglect of listening to my gut and to my dog that went into a wide eyed panic when I left her the second time. That just feels plain horrible but I have learned my lesson. My dog did not deserve this.

I am in such appreciation for Adrianne and her team, including her little Doxie's. My two dogs…read morealways have struggles with groomers emotionally. Adrianne took such good care and patience with my dogs. In addition, she did such an awesome job with the Grooming. I am so grateful to find such a professional and caring Groomer in the area. I love the fact that she doesn't cram her space with a whole bunch of dogs which I've had experienced within the past and then it traumatize my dogs. She leaves space between appointments and make sure your dogs are well taking care of. Thank you so much Adrianne and your partner as well as your cute little Doxies. My dog Tito really liked one of your dogs so much I was surprised. I think it helped him feel calm too. I have senior dogs so I'm very particular about who even takes care of them at all. I definitely trust this establishment and their professionalism. I wanted to add as well that my dog Phoebe has always had struggles with groomers and gets super stressed out, and sometimes they're only able to partially groom her. Adrianne was able to groom her completely and so I am extremely impressed. Phoebe was also happy when she left.

Adrianne is fantastic! I have been to a few groomers and I have finally found one that enjoys…read moreworking with Doodles and keeps the appointments! I have a 22lb and a 65lb F1 Golden Doodles and they love coming here. The shop is quiet and calm as she only works on one family's dog at a time. That means your dog(s) are not waiting around in a kennel with a lot of noise and barking. I brought both of mine in today and the one that was not being worked on was allowed to walk around and relax. She listened to what I wanted as far as how I wanted them cut...and they both came out perfect. It is not easy finding a groomer that not only is willing to work on a standard Doodle but actually likes it! The prices are more then fair, her shop is very clean and she is an obvious dog lover!

Took our kitty and 3 dogs to be groomed. It was a seamless experience. Our furbabies were adorable…read morewhen we picked them up all fluffy with their bows on!!!

Emilie was extremely helpful and very professional. She responded back to me right away and…read moreanswered all my questions about my cat being groomed. She was so very helpful.

My golden retriever, Paisley loved being pampered and groomed by Christina. She smells so good and…read morehas never been so soft and beautiful. Thank you so much Christina.

I found this groomer off of her Facebook page. I was looking for a last minute bath and brush for…read moremy puppy before Christmas. The places I went before were booked solid. Christina responded to my message right away and was able to get him in yesterday. She was very patient with my questions and request for an early pick up. I am new to grooming and only had my prior experience with PetSmart and another local groomer to go off of (both were great). When I walked in to pick up my boy, I noticed he was not barking. This was shocking as he hates being in a crate. He was calmly laying down. I asked her about it and she said he was fine. I then noticed that none of the dogs were barking. It was very calm. The salon is very tiny so everything is pretty tight but it was clean and the dogs seemed happy. She just opened so I am sure that she will get busier and appointments may not be as easy to get but I would not hesitate to come back. I can not comment on her cuts or trims as I just requested a bath and blow out. I took off one star only because the gate that separates the grooming area from the lobby and front door was just a pen panel. I would like to see a more sturdy gate that can't be pushed or jumped over as her front door opens up to a busy street. She did just open her shop so that may be something she is planning to do.

Unlike what other reviews mention, this North county location does NOT provide cat grooming.read more

I have had a really hard time finding a groomer! I had a great experience at Pet Smart the first…read moretime but not so much our second time and it is a bit of a drive from where I live. I wanted to find someone local and Jacqueline was able to squeeze me in today for a "puppy bath and sanitary trim" . She was very knowledgeable and my little guy came home looking and smelling a lot better! I am thankful to have found her and look forward to continuing our visits.

Danny is amazing with dogs! I've never had to have a dog groomed before, and didn't know what to…read moreexpect, but I love the care he takes with her. She's not afraid and has gradually learned to be a good girl for him, mainly because he's so gentle. She always looks great too!

If you've ever seen a before picture of my Landseer Newfoundland, you'd swear she was auditioning…read morefor a role in a movie... *as a street dog*. This girl LOVES nature--leaves, bark, dirt, you name it, she's rolling in it. She had what can only be described as dreadlocks on her chest. I'd already accepted my fate of living with a dog that looked like a Rastafarian rug. Enter *Ruff Cuts*. My daughter, clearly the responsible one in the family, made the appointment and dropped off our beloved furry chaos machine. When we picked her up, I thought they'd swapped out our dog. Lolo emerged like a new woman (dog?)--glistening fur, no dreads in sight, and I swear she *moonwalked* her way out of the salon. You could see the confidence in her strut. Danny and Chelsea at Ruff Cuts are absolute miracle workers. I don't know what kind of voodoo magic they do, but I now have a dog who looks like she could grace the cover of "Dog Vogue." 10/10 recommend! Ruff Cuts saved my dog and my sanity.

Took my golden doodle who is super shaggy to get groomed today and I just love how cute he turned…read moreout. Stephanie did an absolute superb job on him ! Thank you !

Took both my dogs in and the job they did was amazing! Definitely planning to take them both back…read moreagain.

Cindy was awesome! Frankie loved her and the fact she was able to come to our home was a bonus. We…read morelook forward to using your services in the future

Cindy is amazing! She was great with both of my nervous dogs, whom both did great with her. It's so…read moreconvenient having her come to you, and so much less anxiety for your pet, than taking them to the groomer. And the personable experience is even better. I will be recommending her and definitely using her again!!

Took our puppy into A Cut Above yesterday and it was such a great experience. It was our little…read moreguys first grooming so as puppy parents we were apprehensive. The staff was extremely kind and welcoming and did a wonderful job in a timely manner. Our little guy looked fantastic when he was done and we are excited to have them as our groomer. Stop by and make an appointment. You won't be disappointed.

my dog left with blood dripping from its paws. Nails were trimmed too short and no one said…read moreanything to me until I got the dog back home.

Everyone at Lemo's is so reliable and helpful. They are always well staffed and kind. I appreciate…read morethat they will place an order for the food my pet likes in order to ensure it's fresh.

Wow what a trip to lemos today! I could not of had a better staff member/ store manager helping me…read more She knew about every dog food from where it was made to if it has ever had recalls, to what is in it and so much more. And with a huge smile the whole time. Samples were involved too which I'm sure my dog will love and a happy dog is a happy life. Store was Very clean inside and out. Checking out was a breeze as well. Because of this trip I will be back 100 percent! Thank you lemos