I needed to remake a broken key of a Schlage Primus lock and Russ helped me to do that. His prices…read moreare very reasonable and his quality of service is impeccable. If you need help with your locks, call Russ!

They were quick, and opened the lock very quickly. The price was too expensive based on comparisons…read moreto other locksmiths. We were pressured by time so we had to go with them.

Lost the keyfob to my 2004 Prius. Mike was one of two responses I received through yelp's quote…read morerequest system early Saturday evening. Mike responded within 5 minutes and were able to arrange a time on Sunday the next day. The other locksmith did not offer the service I needed. Mike programmed and cut the key to get my car moving again. Thanks Mike.

Mike did a great job! Called him and he came by so quickly. Was very professional and finished…read morethe job in record time. We are very pleased and will definitely recommend him to everyone. Thanks Mike!

My husband and I interviewed many contractors to work on our home back in 2006 and had the great…read morefortune of coming across Ferdy. He is friendly, professional, punctual, thorough and HONEST! He helped us with painting, electrical work, remodeling...and helped turn our house into the home we now love. Furthermore, if there was ever anything he did not feel 100% confident in doing, he would tell us! It was also a huge plus to have someone working in our home that we felt comfortable enough with to leave for work and to also know he would clean up after himself at the end of the day. We have referred Ferdy to friends and family (all over the Bay Area) and everyone has been so pleased with their experience. Now, when anything needs maintenance or fixing around the house...Ferdy is always our first call! Just some of the things we/family/friends have had him do are painting, repairs, tiling, kitchen remodeling, bath, fencing, decks, flooring, electrical, plumbing, and carpentry.

I contacted Fredy for installing security cameras. He did a good job of installing the cameras. He…read morehad his own technique of wiring the wires through the attic and kept me informed on what he was doing. He is very reasonable in pricing, his quoted me third of the cost that other contractors quoted me. And his technique of driving wiring through the walls was much easier than what others told me they were going to do. I wanted to give him 5 stars but I am giving him 4, as he did not clean up after the job. He left my attic door open and the lights in the attic were left on. I had to get my ladder, climb up the attic, turn off the lights and close the door. Also, I had a good clean up job after he left.

Total rip off. Be careful. Yikes! I thought we would get great service. It was a referral. Turns…read moreout there is an A1 locksmith in Palo Alto that has the really good reputation. Get a firm quote up front if you chose this company.

Not only did he sell us 300 dollars worth of useless cut keys, but he messed my car ignition…read moresystem up so bad I have to pay someone else to fix that on top of it. Matt came out and rekeyed my Toyota after I lost my keys. The keys were transponder Keys and needed to be programmed into the computer. It took him a few tries, and a few different keys. He finally suggested we go with an oem Toyota key for as extra 50 dollars. We just wanted it to work, so we paid the extra price and he cut the key. It didn't work. Then we notice the car was pulling a trouble code. It was running fine before we lost the keys. Matt, who insists he was a mechanic in the past... was adamant that the car was running bad before we called him. He said it must be a bad sensor. Yeah. I'm an ASE certified tech (I don't work in the trade anymore) and I know the car was running without the trouble light being on before he got here. So, now we have a bunch of cut keys, none of them work and the car won't start at all. The Toyota key he reprogrammed was good enough to override the security system in the computer but not start the car. Why? Because this idiot jammed a bunch of keys in and out of the ignition trying to get it to work and he totally fubared it. The next morning I find my original keys in my jacket pocket (my bad) and go downstairs to see if the car will start. It does, but runs really rough and the power steering isn't working. All symptoms of a failing ignition system on the security sensor side (Toyota failsafe key systems suck) This guy is an idiot. When I called him to give him a chance to fix the problem he started mansplaining cars and wouldn't let me speak. Wrong attitude, dude. I have a degree in mechanical engineering. You not only sold us keys that wouldn't start the car, but you mucked the car up and lied about it. On top of everything, dude looked at my husband and talked to him (my husband is a programmer, not a mechanic) and pretty much dismissed everything I was saying was wrong. why did we pay for them even though the car didn't start? The Toyota key acted like it was accepted by the computer, the car was cranking but not turning over and I figured I could fix it after he left. This guy is going to cause some poor woman to be stuck on the side of the road somewhere or worse someday. Someone with ethics like this should not be changing locks on peoples houses and cars.

Our driveway gate opener needed to be replaced. Gary responded promptly, assessed the issue and…read moregot the job done very quickly. Afterward when I had a problem linking our cars to the receiver (it turned out to be something I was doing wrong), I called Gary and he was back at my house within the hour to solve the problem. Thanks, Gary!

Bar Levy for Garage Door Pros came out to fix my garage door. This is the second time in couple…read moreyears I had him over. They do great work. He was honest and recommended a systematic approach when fixing my motor. Rather than trying for an upsale, we did a simple maintenance checkup to make sure motor was indeed burned out. Turned out that he made some adjustments and reprogrammed my remotes and got me back in business. He saved me money and won my return business. I couldn't be more thrilled - thank you Bar, I appreciate your knowledge and integrity!!

Worked with Daniel yesterday to get the outside storage lock rekeyed at our office. He was a dream…read moreto work with. Prompt correspondence, prompt scheduling, and service. We're adding Tri-City to our preferred vendor list! Thanks, Daniel! -Sam and Alex

Dan installed a new deadbolt into our door (drilling holes into the door), and changed a doorknob…read moreto a deadbolt. He rekeyed them to the same key, and made additional copies. He was prompt in responding to our questions over email, and arrived on time. He is very thorough in his work. I would definitely recommend him for any locksmith job. Bonus: He is a star wars fan

I needed help with home heating. I'm very satisfied with the service they provided. They are very…read morekind and polite! I definitely recommend them!!

Technician never showed up to the appointment. I called the main office and front desk person said…read moreshe would call me back to see what was going on. I waited more than 30 minutes for a call and never got it. I cancelled appointment.

I have been borrowing a friend's van for a few months, and last night when I tried to start it, it…read morewouldn't start. I realized that I had left the windshield wipers on, for whatever reason, and I guess it drained the battery. I have USAA, and called them to get someone to come out with their free roadside assistance. They let me know that someone would be coming within 30 minutes. I had mentioned in my notes to USAA that I wasn't in a huge rush, the car was just sitting in my driveway, so it was no big deal if it took a couple of hours for them to arrive, because I know it was a Friday and they might be really backed up. Well after a couple of hours I was like okay I haven't heard from anyone, so I called the phone number, and the tow truck driver who answered said that he didn't get any kind of notice, and he was kind of rude. I called USAA back, and said I didn't think it was USAA's fault, the guy was just kind of a jerk, and I would prefer to use a different company. They apologized, and sent someone from Econo lockout. The guy's name was Steve, he was super nice and friendly and a pleasant change from that other guy. So I just wanted to give him a good review.