Truck was starting to get a bit loud so I brought it in, was pleasantly surprised the cost to fix…read moreit was only $80. I truly felt they did right by me.

I bought 2 mufflers for my daughters Forester only to find out the Y pipe was also bad. They…read moreordered the Y pipe and put on my mufflers at a very reasonable cost. They will replace or fabricate to get you back on the road.

My first time there and they were great. They checked out my car and diagnosed the problem. Got a…read morequote, agreed to the job and picked up my car the next day. They mentioned it didn't take them as long as they first thought and it saved me quite a bit. About $175. Really appreciated the honesty and the savings. They are very busy, they do quality work and are honest. Highly recommended.

From the owner: Chuck and Meredy's is proud to provide honest and reliable service…read more Chuck & Meredy's Auto Service specializes in providing you with the best auto repair services in Big Rapids, MI area. Whenever your vehicle is giving you problems, we are the company that'll get it repaired as quickly as possible. Our ASE-certified technicians are committed to providing you with quality service and workmanship at great rates. Give us a call today for the best auto services in town!

I was out of town, driving a cancer patient for treatment. Just before we arrived to the cancer…read morecenter, my "low tire pressure" warning came on. After dropping off my patient, I googled near by tire repair. Belle Tire was 5 blocks away. I went into the front door, explained my situation and was told the next open appointment was at 4:00 that afternoon. This was 10:00 AM. I once again explained my situation, out of town, cancer patient for treatment, and once again I was asked to make an appointment. Belle Tire will NEVER get my business!

Walk in tire rotation. Warmly greeted, writeup was quick. Job was completed rapidly, well ahead of…read morepromised time. Then a quick checkout and on our way!

I can't say enough good about this place. I brought my car here after my mechanic of 19 years was…read moreunsuccessful in properly diagnosing it. I explained everything that was going on and they agreed with my husband's Google search that it was likely from the body control module. When I tell you this car has been a puzzle for these guys for the last 3 weeks I mean, I'm not sure how they managed to keep their cool and convinced themselves to keep trying. They were well within justification to tell me to come tow it away and be done with it. I put 266k miles on this car in 9 years. It could easily have just pooped out but this is the most problems I've ever had with the car. Anyway, 3 weeks, calls in to GM and Chevrolet and still no answers but they didn't give up and at the end of 3 weeks I have my car back and it drives like new! I also couldn't believe what it ended up costing after all that trouble. I am so grateful to this repair shop and they probably just gained a new customer. I love my old mechanic but I'm not sure he can handle these new fandangled mostly electric cars.

frustrating, poor communication, disorganized, and unreliable. I had my car towed to them and…read morespoke to 3 different people over a 3 day period when I suddenly find out they only work by appointment and are booked out for 5 days into the next week. I guess I thought during the first 3 calls, and having my vehicle towed there would have been me requesting an appointment? Meanwhile everyone is telling me the will check it out, they will get back to me and yet, after no calls, no feedback, and no one checking out my car. I am told I don't have an appointment. Maybe during the first call when I said, "High I am stuck on the highway and not from town can I have my vehicle towed to your location to get help" the first thing the person would say, is "Sure, let me look at our appointment schedule to see when we could take a look at it." Meanwhile I am struggling with my Schedule waiting daily, hourly for updates to figure out when I can go home. Finally I just picked up the vehicle without any work being done and found someone else to help. There is so much more I could write about the absolute horrible communication and shenanigans. Just be honest and organized and tell your potential clients your process the first time they call, or second, or maybe even third time, Not the 4th, 3 days later....

I have interacted with many of the auto repair shops in Big Rapids, and ABC Automotive repair is by…read morefar the best. Fast, friendly service and extremely reasonable prices. Highly knowledgable mechanics. A+.

Had van trouble on our way through heading home on vacation. We developed a cooling system leak &…read morewere not going to make it far. Luck to find these guys & they got us in right away. We were back on our way at a reasonable rate in just over an hour.

Sorry to say it's not the old Goodwell, it's been bought by someone else all I can say is be very…read morevery careful.

Big Rapids Location…read more Poor customer relations. Poor follow through, get passed from one associate manager to the next having to re explain everything AGAIN to another sales rep. Got told by a manager who claimed to have 41 years experience that he'd call by 10 a.m. the following day. He didn't call. I called at 10:20 only to hear, "oh, he's on vacation". Had to re explain to yet another "manager" whom I'd never spoken with! After a heated exchange and my asking to speak with the owner I got a text saying, sorry we got off on the wrong foot, and stated I could reach out if interested. I both called and texted, NO RETURN CALL OR FOLLOW UP. This location is a joke.

My car was having some electrical issues so I brought it in for diagnostic testing. I scheduled an…read moreappointment online and reserved a loaner car but when I got there they said they didn't have anything unless it was for something major. Luckily I didn't live far away and they had someone give me a ride home. Diagnostic test was $160 which I was charged for and paid. The problem is that they couldn't complete the test because I had stuff in my car that was in the way. If they had told me that I would have emptied it out but the first I heard about it was when I went to get my car. I had to pay full price for a partial diagnostic test that didn't tell me what was causing my problems. The oil pressure sensor is bad which AutoZone had already told me for free which is not causing the problems I was having.

They recognized me and gave me different options of what kind of tires to look at. Very personable…read moreand friendly. Very quick service too!

I was traveling from Grand Rapids to Traverse City and my tire pressure warning came on about 10…read moremiles south of Big Rapids. I stopped at a gas station and filled the one tire that was low. It appeared there was a nail in the tire. I lost 3 PSI in 10 miles again so stopped in Big Rapids. Tried the chain right off the highway but they were a 2 hr wait. Called Big Rapids tire and they told me they could help me out right away. So friendly and quick! We were back on the road within a half hour! Can't begin to thank them enough for their assistance and friendly demeanor. A true local business that seems to care about their customers.

Incredible staff. So kind, helpful, and informative. They walked me through the issues I was…read morehaving and explained what was a safety issue and what could wait a bit to be repaired and what had to be done immediately. They honor their warranties and are excellent to work with

Let me start by saying I did not have them do the work because of the price. They were going to…read morecharge $1000 for parts that I bought myself for $180 ( and they were American made) and $1000 for labor. When we went to do the work ourselves we discovered the parts they said needed to be replaced DIDNT need to be, verified by a gear head I know. So not only did they want to charge a ridiculous amount, they didn't even diagnose the issue correctly. They used to be reliable, not sure what's changed but be wary and get a second opinion.

We had to get body work on our car. The work was all we could have asked for!! They were able to…read moreget it back to us in a timely manner! I would recommend Car Center of Big Rapids to any one needing body work! They even vacuumed out my car.

I hit a deer and went somewhere else and they couldn't get me in until end of April. Went in there…read morewith my wheel well hitting my tire they rigged it to make it safe to drive and got me in right away.