I HAVE DOUND ME A NEW WAXICIAN!! McKenzie W. Did such a great job, as painless as it gets. She was…read moreengaging with me w a warm aura, very kind.. and made me feel comfortable. I have scheduled my next appointment in advance! If you're looking for a new wax lady, she's it! The Retreat overall is such a beautiful place w kind souls and very relaxing. Durham has a gem.

Their brand is smugness and condescension. More like "the abuse" and not "the retreat." I'm sorry…read moreto say they have lost my business forever and I can never recommend in the future. The attitude of the person I dealt with makes me never want to go again. My family has paid for a half dozen services and yet there is no thought to a long term relationship. Transactional thinking that will cost them. They are actually just around the corner from me and I would have considered making this a more regular stop, but one interaction has cost them a lifetime of business.

I've been in The Durham Salt Cave twice and absolutely love going there! I honestly wish I could…read morehave a salt cave experience once or twice a month. Both times I've been Kelsey was our guide and she is amazing! She walks the group through what is going to happen and explains the known benefits of time spent in a salt cave. She offers blankets, hot stones, and eye masks for the experience. It is so relaxing being in the zero gravity chairs listening to the calming music and enjoying a moment that is not filled with all of the noise, stress, and chaos of everyday life. The first time I went was for a girl's day out. Four of us went and we all loved it so much! I told my Dad about how amazing it was and he wanted to go for the health benefits. I gifted him a salt cave experience for father's day and we took my mom and my husband with us. My dad really enjoyed it and said he has not experienced any pain in his feet since going which is amazing because he experiences pain in the soles of his feet every day. Seems like a new health benefit has been unlocked! I (and my dad!) will definitely be back and I highly recommend that everyone has a salt cave experience! They also offer massages which I have heard are amazing but I've not booked a massage myself.

What a great experience nothing from what I expected. My friend sett up an appointment for our…read moregroup of 4 and it was lovely! The zero gravity seats that vibrate and the sounds, and additional options just made the experience so relaxing and very much needed! The room was a comfortable temperature with the heating pad on the seat, you are given a blanket in case you do get cold. I loved the details and information we received on what to expect and what was going to happen! The mint tea at the end was also such a wonderful touch! All in all I am ready to go back! I have already started looking into a membership!

I woke up this morning with terrible shoulder and neck pain. Text The Ruby Spa and was seen by Jin…read morewithin the hour. Jin is professional and courteous. She is an amazing masseuse. Needless to say, no should or neck pain and I would recommend her to anyone.

My wife suggested a massage appointment towards the end of the week…read more We had difficulty scheduling a couples or separate concurrent session with a massage place we normally use. Found The Ruby Spa on Yelp and wanted to try them. The hard part was scheduling using there chatbot messaging system when you call and the limitation was you can only schedule same day and not ahead of time. We did get an appointment later in the day and was very happy with the massage provided. The techniques described by the other reviewers is correct and I was surprised that I had areas that I did not know were issues! For those that used the massage place at Southpoint Mall, The Ruby Spa is similar! Both of us felt the massages provided by The Ruby Spa is one of the best in the area!

Located in durham the sauna house offers in ground cold plunges, sauna and steam rooms, and a…read morerelaxing lounge. Booked a two hour session and cycled through the hot and cold experience at a comfortable pace. The atmosphere is very clean and modern. The relaxation area offers heated benches and beverages are available for purchase. Overall, I really enjoyed the experience and would go again. Bring a water bottle, shower shoes, and please don't talk in the "quiet sauna". Parking lot is small, shower pressure is very low, and package pricing saves money.

My husband and I decided to have a day date and spent the afternoon here. From beginning to end you…read morecould see that the employees constantly keeping areas clean and dry as well as making sure that every customer knew that they were safe! I absolutely have and will continue to recommend Sauna House to everyone I know! Oh and duh, I will be back again soon.

I highly recommend the Umstead Spa! Not only are the spa facilities stellar, the service is…read moreamazing! I stayed with the hotel and had an oxygen facial by esthetician Elizabeth. The experience was great and very relaxing. My skin was glowing afterwards. There are so many amenities, relaxation lounges, and areas with tea, water, snacks, and anything you could need for relaxing. The spa is well equipped with anything you might need, and the ladies here are great with wonderful service. I would definitely come back to this spa.

This would 100% be a 5 star review if I were only rating the massages I've received here…read more Legitimately, they have been game changers. I am always so tense, my muscles are almost always in knots, and I've recently started a fairly strenuous workout regime, so I've been coming here for deep tissue massages. They have done wonders for me. I leave feeling like a new person! Also, the spa is gorgeous and the employees are super friendly. There are lots of amenities for you to use while you wait for your time slot, or after you are done. I've genuinely enjoyed my experiences here. So why 4/5? Well, as others have mentioned it is damn near impossible to make a reservation unless you are there in person; calling in a reservation takes forever. Also, you can only get a reservation Monday-Thursday if you are not staying at the hotel. Again, as others mentioned, the online booking tool is ridiculously inefficient. You have to click on each day to find an opening. Who has time for that? That said, they do open up to non-guests the day of IF the hotel guests don't fill all the slots. But how do you even plan ahead for that? If they upgrade the booking tool and perhaps open up a few slots for non - hotel guests on weekends (before the weekend of), this would easily be 5 stars.

Kendal is fantastic! I spend most of my day sitting at a desk, and my shoulders and upper back are…read morealways a mess by the end of the week. Every time I see him at The NOW Massage in Brier Creek, I leave feeling so much better. He's especially great with stretching and working out all the tension that builds up from being hunched over a computer all day. I also appreciate that he shares simple tips and stretches I can do at home to help keep the tension under control between appointments. On top of that, he's friendly, listens to your focus areas for each appointment, and makes the whole experience comfortable and relaxing.

Great prenatal massage experience with Vanessa!…read more I was given a gift card to come and get a prenatal massage at this location. I booked everything online. There are immediate limited options for prenatal massages pre-selected for you. I was able to book my desired day and time immediately within two days, which was amazing, a lot of availability. I was able to use my gift card and discount code easily through the app at checkout and then pay the remaining balance off with my credit card prior to booking (note add on change for prenatal and deep tissue). I did call them prior and asked about specifics for prenatal massages such as safety in the third trimester and about back laying during massages. They assured me that this was safe and that massages were done lying on your side. Parking was easy and free. I parked right in front of the business. I was greeted, asked if I wanted water and if I needed to use the restroom.Tthe entrance/waiting area is not large, but it is welcoming and stylish. I was greeted by my masseuse, she asked me a few questions about how I was feeling and walked me through how the massage was going to go before we started as she walked me to the room. She was excellent, although you cannot book prenatal massages with deep tissue, her touch was still soothing, but firm. I enjoyed the products used. They do not use oil they use either a gel or a lotion for the massage that doesn't leave you feeling sticky, and I also appreciate it that it was not scented. I usually like aromatherapy and scented lotions but I can see that some pregnant women may have aversions to certain scents, so this was a smart move. Vanessa, for the most part was silent until we had to switch positions and she asked twice during the massage if everything was fine I appreciated the silence and made it more relaxing. The hallway to the rooms are separated by curtains, very nicely, decorated, and relaxing. There are sound machines in every room that play the noise of what seems like being in the ocean during a storm. I'm not gonna lie. It was a little bit unsettling at first, especially for someone who is terrified of being an open water, but it did drown out any noise you might be able to hear from the other rooms and after a while, it became a soothing and relaxing sound. The only thing that gave me paused during my experience was paying at the end. I thought I had settled everything when I booked online, but when I went to check out, they attempted to charge me, and I had to explain that I had paid everything online with a gift card code and a coupon code and that because they removed the deep tissue service there should be money left over so I should not owe anything. It took some time for them to figure out, but in the end, everything was fine. They were able to apply the coupon and discount in person again, but I am not sure why the system makes you pay online if you have to go through the whole process again at the salon. Note you do not pay tip when booking online you pay at the end of your service and you. Annoy use gift cards to pay for tip. Overall, I enjoyed my experience. It was one of the best massages I've ever had. Everyone was so welcoming and nice. I would definitely come again and I would definitely recommend.

This Spa is a 10 if there ever was one. I do not see how anyone could not give it a high rating!…read more It is so peaceful and relaxing from the minute you walk in to when you check out. Every little detail is in place and the facility is extremely well planned and decorated. So very clean! My facial was so perfectly amazing as was my massage the next day. This was a personal experience I will often repeat as it helped me to feel better and up my game on self-care. I slept so well the night after my massage. Just cannot recommend it enough. Thank you to my children for the wonderful holiday gift!

A beautiful and relaxing spa, but unfortunately their massage therapists don't seem to really know…read morehow to work with athletes and their needs. This won't make a difference for the average person though and I'm sure the massages are lovely for most people. Also unfortunate that they don't ever pick up the phone, which can make scheduling a bit frustrating.

I had a massage by Izzy. Oh lawd, she is fabulous. Very quaint house and I felt perfect at home…read morewhen I first walked in. Greeted a young man that was super nice. A+.

What a wonderfully blissful space for a facial! Vibes are warm, welcoming, and whimsical. Carissa's…read moreconsultation was nurturing and thorough. Her presence and technique so soothing that I fell asleep three quarters of the way in! I awoke refreshed an glowing. My skin can breathe again. The jump start I needed to motivate better self-care. So grateful.

Went with a friend a while back and loved the experience. Met the owners and got to experience the…read moreCyro and was blown away at the benefits. Next time I plan to get in the float!

I am not one to write reviews, but this little gem deserves some online praise. It's a beautifully…read moredecorated space. I have never had anything but a wonderful experience at the front desk - everyone is so kind and welcoming! And both Lauren and Marco (their massage therapists) are amazing. Every time I leave thinking that I've just had the best massage of my life. I know completely positive reviews seem suspicious these days, but I promise this is a genuine review of a place I've grown to adore.

Stopped in at Sukho Thai after spending 2 days traveling and in airports. Awesome massage with…read moreLai!!! Highly recommend

Excellent couples massage experience. Relaxing, therapeutic, just fantastic all around. Would…read moredefinitely return.