My political bumper stickers came back from inspection sliced up, presumably with the box cutters…read morethey use for inspection sticker.

My son is a student at Ithaca so when he called us in Maryland to tell us his car wouldn't start,…read morewe began to panic. Relying on strangers is always a crapshoot and finding an honest auto shop is, unfortunately, like finding a needle in a haystack. Jason and John were both very helpful and assuring that they could fit my son's was the relief I needed. Thank you Ithaca Auto Service. You are a lifesaver!

Honest, competent and affordable. Came for an alignment and left completely satisfied.read more

Go to the dealership it will cost you the same and you'll get OEM parts. O'Shea "finds" additional…read moreproblems that "have" to be fixed right away. This was the third and final time I've been there. Three strikes and you're out. Going to Mr. Tire from now on. Shady...

Matt was extremely friendly and knowledgeable. He greatly eased the headache of all the paperwork…read moreassociated with buying a car, explained everything clearly, and had my car ready ahead of schedule. I love my new-to-me Ford Explorer!

I bought a car from Cody and Matt, they are fantastic here. Easy, quick, and very hands on with…read moretheir work. I would highly recommend going to Matt if you ever need an affordable vehicle, that have new like quality. Can't thank them enough for their help with getting me my Crosstrek!

Varna auto is a great little shop near Cornell University. I have several vehicles and have most of…read moremy maintenance work done here. They typically get me in right away. The mechanics working there seem top notch. The owners are friendly and I've never had an issue with the quality of work done there. When I leave; I feel like the work has been done correctly and I'm safe going down the road.

I brought my vehicle (Mazda CX-5) to Varna Auto because the brake warning light was on and I was…read moreunable to disengage the Electronic Parking Brake (EPB). After diagnosing the car, they told me both rear EPB actuators and calipers needed to be replaced. I approved the repair and paid $1,124. They later called and said the car was fully fixed and ready for pickup. However, when I arrived, the brake warning light was still on and the EPB was still not functioning properly. I immediately informed them. The next day, they re-examined the vehicle and told me the parking brake control module had lost communication and that they could not fix the issue. They referred me to a Mazda dealership for further repairs. In other words, after charging me over $1,100, the original problem remained unresolved. When the vehicle was returned to me, the brake fluid reservoir cap was missing. The reservoir had been temporarily covered with plastic, and I had to return the following day to obtain a replacement cap. This raised serious concerns about the level of care taken during the repair. I spoke directly with the owner, William Chen, who has been very unprofessional and dishonest throughout the process, about my concerns. During our phone conversation, I explained that I was disappointed and did not want to keep parts that did not resolve the issue. He initially stated that he could return the aftermarket parts (though not the OEM actuators). However, after speaking with someone else at the shop, he changed his position and said he would not return the parts or issue a refund. Overall, I paid for a repair that did not fix the problem and was then told to take the car elsewhere. Based on my experience, I cannot recommend this shop.

$200 to be told they can't inspect my car!!! It needed a factory update that could have been…read morediagnosed for way less! I've been told this is not uncommon so I'm sooo disappointed.

Wow! I can't believe I never posted a review here, and I can't believe I'm only the 15th one to…read morereview. When I lived in Ithaca a few years ago, Diane's was my go-to mechanic. They tend to be super busy and getting an appointment can be a wait, and their waiting room tends to be full. But they're very personable and you get the sense that they really care for their customers. If I was still in Ithaca, I'd still be going here.

I can't recommend this garage too strongly -- excellent customer service and very competent…read more I had a problem with my Corolla while visiting my son at SUNY Cortland and stopped by Byron's Service Center. They looked at it within minutes of my arrival and saw it was a problem with corrosion on my battery. Cleaned it up and shrugged when I asked how much to pay. Haven't had a problem with the electrical system since.

These guys are awesome. Fast, friendly, reliable service. Definitely recommend this place.read more

I cannot express how thankful I am for Paul and his hard work and knowledge. I took my 2019 VW…read moreatlas to him because it has this really bad shake/vibration. He took his time with it, would update me as he went and educated me on things I didn't know. Not only did he find other things it needed but was able to fix the problem! He has become someone I can trust with my car and will be going back to him for all my car needs. I highly recommend Morse auto !

Amazing service on my brakes, quality parts and fair prices, I'll be back, also they have skilled…read moremechanics

Where should I start. They were nice on the phone, but I was not looking for a nice phone call I…read morewas looking for great service, like the kind of service received from Jim Whyte. Jim was the best. But now horrible service. Lets see I took it in for an inspection and a check engine light on, and I left with what I thought might be good service repair....nope! I was charged for a battery I didn't ask for ( $300), and they weren't even respectful enough to put the terminal cover back on it the shroud that covers my motor was just thrown in the back of my vehicle along with the skid cover that goes on the under carriage. then I looked under the hood and also noticed my nice air filter cover was nowhere to be found. And the check engine light was never even fixed, so now I have to pay someone else to fix that. And last of the bigger idiotic crap was they took a half a full tank of gas. So all of this BS cost me 2000 dollars to boot. I would NOT recommend this place to a room full of criminals!! They suck. Worst service ever in my entire life. They should be ashamed of themselves. I miss you Jim Whyte and your kind and respectful service.....