I've taken many cars to Caciallis over the last 28 years. Always straight forward and quality…read morework. Extremely knowledgeable and like others have said, a respected member of the community.

After getting an earlier appointment date than competitors My car inspection at Cacialli's was done…read morewithin 2 hours and VERY reasonably priced. Nice to know that I have a great auto repair place within a mile of my home. I highly recommend Cacialli's.

I highly recommend Brake Away. My husband and I were traveling through the area when our truck…read morebroke down. We are not familiar with the area so we took the advice of the tow truck driver and had it towed to this shop. We explained our situation that we needed to get home soon and they worked tirelessly to address the problem and fix it so we could get back on the road. We are grateful to Brake Away for their helpfulness and kindness.

They were able to get me in and out quickly. Came in cheaper than other brake estimates.read more

Avoid. I had an oil change and asked them to check tire pressure. Right after, one tire went flat,…read moreI look and see no cap on it. I called, and they said it was impossible the two could be related, and did not offer to cure it. They told me to tow it back, on my dime, to sell me a repair or replacement. I later called again and explained that I took it elsewhere where they told me that the valve stem had been damaged. He asked "why did you take it somewhere else?" then "have a good day sir" and hung up on me. This issue required me to walk one mile to my home late at night in February, another mile up hill the following day, cost for tow, and the cost for an extra repair. Bruce's Pit Stop told me that topping fluids is not included in an oil change, which is unheard of. Terrible shop.

I've been going to Bruce's my entire time in Ithaca. they're the best. incredibly reliable and…read morehonest. never overcharging (I always ask my mechanic uncle what a fair price for the service is). when I've had random issues outside their wheelhouse, they help orient me to the problem and to address it. go here over a big chain.

We have been going to Taber Street Auto since they were actually on Taber St.!…read moreThey're able to provide much better service in their new location. Staff is pleasant and helpful and, once you're a regular customer and they know you, go above and beyond. Even better they'll give you good advice that will ultimately save you money. Taber is reasonably priced and doesn't charge you unnecessarily for what they don't do. (This may make sense for some. I've had a bad experience.)

Made appointment with Louis for a rear brake inspection. This Taber Auto appointment was triggered…read moreby inspection visit to a local Large Chain auto service location. Scouring local service stations on Google and Yelp I opted for the 4.9/5 390 votes google star, Taber Auto Ithaca NY. A very common feature for each review was the service quality, integrity and kindness of Louis. Louis answers the phone, follows up with each client, told me the truth and fixed my service issue. Today my rear brake job was completed after status updates throughout the morning from Louis. The job was completed under the EOD promise time, and Taber auto also completed my inspection. Louis went further to say he would have passed me before begining the work as my rear brakes were within allowable tolerances. Now I will visit Taber Auto for all of my repairs. A wise mentor once told me, people go where they are made to feel welcome and stay where they are treated well. Louis treated me well and I plan to stay with Taber Auto.

Had hail damage fixed by these guys. They did an awesome job. Job was done in time frame they…read morementioned be in. Nice fellas. I'd definitely go back for future needs !

always fast and friendly service. always honest. I have never had an issue here and would recommend…read morethis shop to anyone.

$200 to be told they can't inspect my car!!! It needed a factory update that could have been…read morediagnosed for way less! I've been told this is not uncommon so I'm sooo disappointed.

Wow! I can't believe I never posted a review here, and I can't believe I'm only the 15th one to…read morereview. When I lived in Ithaca a few years ago, Diane's was my go-to mechanic. They tend to be super busy and getting an appointment can be a wait, and their waiting room tends to be full. But they're very personable and you get the sense that they really care for their customers. If I was still in Ithaca, I'd still be going here.

I had a dead car battery and needed a jump. I lease a Hyundai Tucson. So I used Hyundai app for…read moreRoadside Assistance. I got phone calls and txt msgs before arrival. And the fellow who jumped me was friendly, personable and finished the jump so fast! I had no charge. Couldn't be more pleased with them!

I was towed from a "Business Patrons, 1 hour" section on a Saturday night. Businesses were closed…read more(except for the pizza spot), very few cars in the lot. I went back out after 1.5 hours to get a bag and check on my car, it was gone. I told the dispatcher I had a sound check for a show, the parking garage nearby is closed, businesses were mostly closed and no one was in the lot, and had returned to check on it it -- he initially felt bad but then became rude, stating it was $425 and wouldn't budge on price. Keep in mind, city tows are $275. I got there after my show at 12:30am -- just a truck sitting at the gate, no light, no office. The kid there said he was just about to leave. I asked for a receipt by text and never received a response. I also asked for the contract between the property management co and Kosiken's, no response. They could have written a ticket or put a boot on. This is legal theft & coercion.

Jesse is the best! Everyone here at this location is patient, kind and knowledgeable. I'm…read moreabsolutely obsessed with my MachE! The transition to an EV has been seamless and more convenient than I think most people realize. So happy we found a local dealer that we trust and enjoy seeing!

Ordered a new F350, was given all the options available, no pressure to buy, but Jesse and Luke…read moreprovided good recommendations on options that added value. Very pleasant no pressure buying experience. They were straight forward and honest. Truck was here in 6 weeks. I really like it so far!!