My brother in law and I went there to buy around $150.00 of plumbing supplies. We always try to…read moresupport small business and buy local. We had an issue with the water filter system with the flow going in the opposite direction to the broken one. When we asked if they had the other design, we were spoken to very rudely, surely it was the owner. I wouldn't believe the staff would be so crass. He said, " I don't know what to tell you that's what we have." He didn't ask to order something in for us and his tone was like giving us the back of his hand. We spent about $8,000 with him when the duplex was built in 2005 and was very happy with the service and the quality, that's why he was receiving the return business. I would not spend another dollar there. I guess he has enough customers to support his business. I would not shop there again. Thanks.

From the owner: Parsons Inc. is a tire shop & tanks septic service, counting with plastic tanks, supplies for pools…read moreand much more! Located in Hookstown, PA

From the good reviews I was hoping to purchase a semi-inground or inground pool. However, they do…read morenot reach back out to interested customers. Went through Facebook messaging, called the store was told that I needed to stop in to get more information, went to the store and was told that the person we needed to talk to wasn't in and the manager assured me that they would be reaching out within the next few days. At this point good luck if you want to buy from them as they do not value new customers.

Hands down the best pool company I have ever dealt with. I struggled with my pool chemicals and was…read moretired of hearing about someone fertilizing near my property and that was my pools problem. That was not the case. Thank you Seven Seas. The staff at the Cranberry store is the best. After meeting the owner and understanding his passion for his business it all made sense as to why the staff was so good. Definitely highly recommend this company. Can't wait to see how good my pool looks this year with them helping me.

Love this place!! It's one of the best pool places around especially when you have questions on how…read moreto do anything with your pool, especially chemicals. Every time I call in to ask any questions they answer them all and are very helpful. There chemicals are so easy to use as well, I've bought chemicals from other places and the way they describe how to use them was ludicrous. This will definitely be the only place I use for all my pool needs. Just wish they were a little closer to me.

From the owner: With over 50 years of experience, The Great Escape is the region's largest home leisure showroom,…read morehelping families turn their home into a relaxing getaway.Visit us online or in one of our retail showrooms to shop a huge selection of outdoor patio furniture, hot tubs, above-ground pools, pool tables, game tables, saunas, and more. From backyard entertaining to indoor game rooms and wellness spaces, we offer top brands, expert guidance, and professional delivery and installation to make it easy to enjoy more time at home.Whether you're upgrading your patio, adding a hot tub, or building the ultimate game room, The Great Escape has everything you need to relax, play, and unwind. Escape your everyday. Shop The Great Escape.

Blake & Jerry were super helpful today . I love my hot tub and they are always friendly when…read moregetting my H2O checked

Very nice young lady tested my water and told me what I needed. I couldn't find what I needed and…read moretold her and she went and got it for me. She also wished me a good day. Very professional.

Our pool cover fell in, during the "off season"...it looked like a lake in April. I didn't think…read morethere was any chance of us opening up the pool in June, let alone mid May. The staff at Alpine Pools, in Bethel Park, recommended the exact chemicals needed, recommended the correct time to let the chemicals work and most importantly, recommended when it would be safe to use. ALL of the "in store" staff has been understanding, helpful and informative. One employee that went "above and beyond" was Kloe. She followed up with phone calls and made sure we were satisfied with our service and the status of our pool. Now, the kids are swimming, pool is ready for the Memorial Day weekend and all is good with the pool. Thank you again, Dan and family, staff and Kloe

In Spring of 2025 we had moved into our new home in Cranberry. Knowing very little about pools and…read morewhat was needed we asked Alpine Pools to "open" our pool. The water was low and so much algae that the green water looked like slime. The guy from Alpine pools came, tinkered a bit then left and sent a bill. They basically drained the antifreeze, primed the pump and heft. We were so naive as to to think they would "open" the pool. You know, clear up three Water, or empty pool and get new water. But instead they. Just took advantage of new people leaving us a real nightmare of algae. No I would not. Actually could nit recommend anybody who would take advantage of customers,

I researched Hot tubs for several months. I finally narrowed it down to a plug n play from-then…read morewent to a big box store-There are two of them in N East Ohio, you know who they are. Neither big box retailer could tell me much about their tubs except for price and obvious things such as 1yr warranty but they didn't know how that worked or the fine print details, or anything about their service after install etc. Notable was that they did disclose that they "neatly leave the packaging / trash for the consumer to discard"- What?! Then remembered The Place in Medina, Ohio. So glad I went this route. Rex Brown was very knowledgeable, he answered All of my questions and concerns (that no one else could and other info. that I couldn't get online). The Place has a large inventory of Hot tubs. Like most stores, big box or small retailers they have a limited amount of Plug n Play units but more than most that I went to, and they carry the BEST plug n play model on the market: The Dream Maker and at an affordable price too. The difference with The Place and Big box stores, is that The Place knows their products and stand behind them! It is a family-owned company-(buy local). They have a repair shop on sight, their own repair guys/employees (unlike big box- once you get it home - after warranty-it's on you to get it fixed). The Place also carries any accessories, like filters and chemicals that you may need for your hot tub. The transaction was GREAT from start to finish, (no gimmicks, no delays, no bait and switch). The delivery and set up was quick and very professional; they left no trace of packaging material aside from my beautiful hot tub you would never know they were there! I couldn't be happier- I highly recommend Rex Brown and The Place in Medina Oh.

I just purchased a new Spa from the Place in Medina. Donerae was amazing to work with, in helping…read moreme find the perfect spa for my needs. Shawn helped to coordinate my trade in. Joe personally came to assess my yard for the care and logistics of the delivery. David, Charles and Michael did an excellent job removing the trade-in and delivering and installing my wonderful new Coast Spa Duoscape.

Very helpful and knowledgeable employees…read more Knew exactly what we were looking for. Showed us options. Ends up merchandise was on sale.

Refused to replace the SECOND hottub cover that fell apart in less than 6 months. Unbelievableread more

These guys are the best! Aiden and Danny came out to drain and clean my hot tub. They were prompt…read moreand efficient . My experience with Young's Hot Tubs overall has been outstanding. Would highly recommend!

The delivery and set up crew, Tom, Kamron and Rob, was extremely helpful and professional. They…read moremade sure everything was positioned exactly where we asked and explained the start up procedure thoroughly.

Only reason I'm giving a 5 star review is because I can't give 6 stars! If you want great customer…read moreservice provided by experts, you've come to the right place! Need help finding the right gasket? Scott is there immediately. Need your lawn mower serviced? Sean will personally be there to pick it up. Need new patio furniture? Count on Annie to get it right. Just about anything you want, they can help you find! M&M will help you get the job done right!

Great service, great attention to the customers. Thank you for your help. This is my go to place…read morefor everything.