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    M & M True Value Hardware

    3.5 (17 reviews)
    ModerateHardware Stores
    Open 8:00 am - 6:00 pm

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    3 years ago

    Great service, great attention to the customers. Thank you for your help. This is my go to place for everything.

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    Review Highlights - M & M True Value Hardware

    Stay away from Lowes, it's a nightmare and you'll Wish you went to M and M hardware.

    Mentioned in 2 reviews

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    Lowe's Home Improvement

    Lowe's Home Improvement

    1.4(24 reviews)
    0.3 mi

    Wow this is not my lowes. Visiting family and decided to go…read moreout for supplies. Seriously here was his order. Two bags of fertilizer, and a bag of seeds. This place is a cluster F@$k. We checked the app. Before we left. Obviously it is not updated. I understand the manpower shortage, it's everywhere. This was not a busy time. I noticed the new trainee's trying their best, and I'm giving credit too them.(the trainee's) The layout of this store is well marked on the inside. The outside of the lot is a cluster ad I stated earlier. No wonder there's accidents in the lot, the flow is bad, and with the entrance to the restaurant next door is not conducive ( my English teacher would be proud) to a harmonious flow of traffic. This is a traffic nightmare. Please work on stocking up what's on the app.or at least update the app. Better. Try he Lowes in Wheeling can give you tips on how management should run a store. It's also newer, but run better.

    Me & husband stopped buying from Lowes unless absolutely have to, & from what we're seeing, this…read moreLowes is certainly not the only one that adopted the provide-crappy-lumber-and-service policy over the past several years. My husband & I are disabled without a vehicle which makes it very difficult to drive 11 miles out to the stores to shop. So on this occasion my husband was building a shelf for our living room & needed finished boards. He went to Lowes online & purchased several shelf boards that are laminated with a black material & already made to length & width needed for the job. Lowes shipped the boards whereby upon us receiving them & opening the shipping box, we immediately seen the damage .... NOT A SINGLE PIECE OF PACKAGING was used to protect the boards from the NOTORIOUS & standard rigors that things go through when being shipped. The ends of the boards were smashed & flats of boards were badly scuffed as there wasn't even anything placed between boards to prevent them from sliding on each other. We tried calling our Steubenville Lowes but as usual they dont often answer the phone & their STUPID automated answering system is just flat out ludicrous at times! Eventually we got through to a LIVE cust service rep but she told us to call the main cust serv number since they're store wasn't the ones who directly packaged & shipped the items. Upon calling their 1-800 number we immediately cringed when hearing have to deal with more foreign cust serv reps in India, & from PLENTY of past experiences we are WELL aware of them being poorly trained, them constantly reading formatted replies from their computer screen, & they're constantly putting you on hold while they have to ask everyone else there how to answer you! So eventually their cust serv rep said we have to return the items to our local Lowe's for a refund or replacement even after we had already explained to him the situation of us being disabled & not able to drive them into town. This went back n forth for literally 20 minutes until we had enough of the BULLSCHIT runaround game & we demanded to talk to a supervisor whereby we explained how pathetically Lowe's warehouse had packaged our items, received badly damaged, have detailed pictures & video of the damages which we will certainly provide to them, & yet theyre then expecting us having to do their responsibility of fixing the problem by us spending our time, work, & gas money to return the items 11 miles into town! We're sick of that GARBAGE! The supervisor said he was transferring us to another department to handle the situation. We were then told they was going to contact FedEx to do a pickup the following day. They MADE US SPEND FORTY MINUTES on the phone to reach that point, AND THEN the following day came and NO PICKUP which was followed by 2 more days which resulted in NO PICKUP. We then had to contact them AGAIN. After 20 minutes of BULLSCHIT runaround we were eventually asked who told us they would schedule and FedEx pickup. They said was asking because theyre not allowed to do that. We made it PERFECTLY clear that we have the email confirmation for them scheduling the pickup AND we have the ENTIRE recorded phone call with their cust serv rep who said they initiated the pickup by FedEx. They ignored this & merely said theyre not allowed to schedule a pickup & therefore we have to return the damaged boards for refund or replacement. We said NO, we are NOT going to be handed THEIR INCOMPETENCE to provide respectful/responsible service to resolve the issues which they directly created from the start! We were then put on hold AGAIN & eventually got a supervisor who said he would call our Steubenville Lowes & speak with their manager. After 15 minutes & 3 calls he finally got someone to pick up their phone at Lowes, put him on hold, & then nearly 10 minutes later was connected with the Steubenville Lowe's manager! After hearing the BULLSCHIT that Lowes was putting us through, he said would make an exception by scheduling someone from Lowes to drive out to our home to puck up the damaged boards. We asked that they deliver the SAME boards but in acceptable condition. He said that he wasnt able to do that since they didnt have the stock to fulfill the order even though for the past few days their online store showed they had plenty of boards to replace ours. So now its 4 days later on the day was told someone would be driving to our home to do pickup. We waited ALL day from the time Lowe's opened to time they closed AND THERE was no one who showed up. We then called Lowes the following day whereby we eventually got through & was told by the manager their system shows the Lowes worker stopped at our house but no one answered the door. We immediately played back our security cam footage & seen their worker stopped at OUR MAILBOX, snapped a pic of our front yard, reported no one answered the door, & he left! We were FURIOUS! From there...ran out of space here to finish

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    Lowe's Home Improvement
    Lowe's Home Improvement
    Lowe's Home Improvement

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    McLusky Showcase Kitchens & Baths - Our designers have captured a unique blend of traditional & contemporary cabinetry, finishes and materials. All of which are timeless.

    McLusky Showcase Kitchens & Baths

    1.0(1 review)
    51.8 mi

    I'd give them a zero if I could. my husband and I went to see if they could make one cabinet for…read moreus, to put a kitchen sink in. they seemed nice but disinterested. the gentleman took everything down said he'd message us in a day or two with a estimate. it has been a week we have received nothing. I know it's just a small project but it would have been nice to have been told it wasn't big enough for them to do. instead of leaving us waiting. so I wouldn't recommend they because that tells me they're not customer oriented unless you're doing a large project.

    From the owner: In 1987 McLusky Showcase Kitchens & Baths was established with a commitment to design, quality…read moreproducts and client satisfaction. We are one of Pennsylvania's leading kitchen design and renovation firms. Specialize in creating luxurious kitchens and bathrooms. From unique designs to award winning installations by employing our own designers and installation tradesmen. Our designers integrate form and function using state-of-the-art computerized software. Since our inception we are proud of the reputation we have built as Western Pennsylvania's premier kitchen and bath design and remodeling firm. Our showroom is located near New Castle, Pa. featuring six complete kitchen displays, bath displays and cabinet vignettes. Numerous displays of countertops, faucets, sinks, ceramic tile, hardwood flooring, cabinet hardware, showers, appliances, granite and quartz.

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    McLusky Showcase Kitchens & Baths - Beautiful blue kitchen cabinets, decorating and design inspirations.

    Beautiful blue kitchen cabinets, decorating and design inspirations.

    McLusky Showcase Kitchens & Baths - Craftsman style open concept kitchen Design & Renovation by McLusky Showcase Kitchens & Baths 4025 Wilmington Rd. New Wilmington, Pa. 16142

    Craftsman style open concept kitchen Design & Renovation by McLusky Showcase Kitchens & Baths 4025 Wilmington Rd. New Wilmington, Pa. 16142

    McLusky Showcase Kitchens & Baths - Visit our showroom at 4025 Wilmington Rd. New Wilmington, Pa. 16142 (1 mile north of Mitchell Rd. exit on Route 18)

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    Visit our showroom at 4025 Wilmington Rd. New Wilmington, Pa. 16142 (1 mile north of Mitchell Rd. exit on Route 18)

    M & M True Value Hardware - hardware - Updated August 2026

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