Let's talk about Sean! He is super friendly, knowledgeable, and a pleasure to talk to. And he's cute haha! This shop has soooooo many juices! This was my 3rd stop at a vape shop tonight looking for my go-to juice, and they're the only ones who had it. Also, they're the only shop that stocks the specific coil I use. They literally have EVERYTHING! Combine Sean with the inventory of this store, and you have a vaper's paradise. This is my new favorite shop! read more

Been coming here for years for my bong and pipe needs (probably since 2012). Its usually a very friendly Middle-Eastern owner that helps me but tonight it was what appeared to be a half African-American teen who seemed wholly uninterested in our presence in the store. I came in with a used bong bowl and inquired on a matching diameter. He showed me over to where they were without recommending anything. He just puts a tray of bowls on the table and walks away to help a female customer (not to mention he was too busy helping a different female customer when we walked in). He comes back with a bored and uninvolved vibe while we had to measure out and look at every bowl ourselves without an ounce of help. I choose my bowl and we go to check out. The guy looks like im the cops banging on his door at 3 AM, just bothered to even be ringing me up (opposite of his attitude with the ladies). I left the store feeling slighted compared to my previous experiences of great customer service. I don't know if he was having a bad day or what but we will likely find another head shop to visit where getting a replacement bowl isn't like pulling teeth in the ghetto. Maybe if I dress up like a woman Mrs. Doubtfire style id get better service. read more

Bought a flum 2 days ago used it for 1 day went to charge it never turned back on no refunds nothing up in smoke better anyways

The store always smells good, must be the Incense, last time they did an example about the gravity thing that smokes I don't know but it was really cool watching it. The employee name Shaun, Very charismatic. It's a nice local place that we've gone to you for many years I can't believe I never did a review on it yet. read more

A1 Smoke and Cigar - Storefront - Tobacco Shops Near Me - Lake Forest, California

Open late, have everything, and always helpful. I wish they still carried flavored vapes, but that is the fault of poorly written legislation rather than the shop. My go-to spot. read more

Two years can change so so much. A1 turned into an A1 joke. Customer service is far below standards. Their mark up rates are insane. Please don't waste your money at this circus. read more

**best smoke shop all oc** Best prices Best selection Best service Best ... consistency of products and supplies (: If you see this, I have been going here for years and this is my, "goto" shop even got to say hi!! Always friendly staff and helpful and nice selection with well stocked items. Enjoy! read more

one of the workers is super mean and often sabotages your item on purpose when he goes to grab it just because your friends with some dude hes beefing with theres also a scandal with them overcharging credit cards. i just wouldn't even bother wasting my time here anymore... go to dimension smoke shop. half of their items are literally half the price of a1. i even went back n forth to check on some items i had my eye on read more

new man working is a huge jerk, asked him if they had a certain product and showed him a picture, he said "if you don't see it then we don't have it" in the rudest way possible. read more

A1 Smoke and Cigar - inspired by the other review similar to mine lol - Tobacco Shops Near Me - Lake Forest, California

Damian and Zack these guys are some of the best dudes to help you find whatever you need! I couldn't have asked for more help! Thank you for all the nice quality products you guys carry and you guys have went above and beyond! Thank you! 10/10 recommended read more

I usually go here for my vape stuff and the staff is great. Tonight I went in there and had questions about why my vape isn't working and the guy was so high out of his mind he couldn't form a sentence. It was basically down to yes or no questions. This man should not be operating a cash register at alone a car.... I'm guessing percs. read more

This has the BEST selection of any smoke shop I've been to, and the entire staff is incredibly knowledgeable about their products. Shoutout to Trevor & the owner, both who have helped us pick out some amazing pieces. 10/10 would recommend and actually going back today! *EDIT: just went back in snd Damien was LEGENDARY help! A true guru who knew exactly what products would elevate our dabbing experience. Definitely deserves a raise. read more

Yogesh. You need a wake up call my friend. Your pricing is ridiculous !!!!! Every time I come in it's a different price for the same product. read more

Love A1 they always have deals they even helped me get off cigarettes 1 year now !! They helped me switch to vapes and haven't had a smoke since. read more

A1 smoke and Cigar is the best shop around! They will hook you up with whatever you need! Trevor knows so much about glass and definitely will help you find just the right glass piece for you!, Trevor helped me find just what I was looking for and I'm inlove with it! This is the only shop I trust and go to. read more

A1 Smoke and Cigar - Tobacco Shops Near Me - Lake Forest, California

This smoke shop is definitely by far the best smoke shop I've ever been to hands down!! I do NOT HAVE ANYTHING BAD OR NEGATIVE TO SAY ABOUT ANY OF THE EMPLOYEES THAT WORK THERE ESPECIALLY TREVOR WHOS ALWAYS GREAT WITH HIS EXCELLENT CUSTOMER SERVICE. I believe in yelp reviews and think all businesses deserve good reviews when they have such great employees like A1 has. The owner and his nephew there are also terrific people as well. Thank you A1 for friendly , fast, excellent service I love !!! Wish all businesses were like yours. #1 read more

Great products , great hookah, great cigars, great prices, great customer service. A+ recommended

Easily one of the best smoke shops I have been to. The guy at the register was extremely friendly and the prices are just right. Coming from the SFV , it's good to see smoke shops that cater to the customer. Call me a fan ! read more

The guy with the mullet is so rude , I've gone here a long Sammy time and now I'm done you aren't the closest shop around not even close to the best ,now you are the worse , I tried explaining the battery he sold me is no good I felt because I'm female he needed to be a jerk dude you work at a smoke shop read more

Absolutely amazing experience from start to finish. Damien (sp?) is the most genuine, down to earth guy. Took so much time talking with my husband and I, showing hs product, letting us smell and try out multiple juices for my vape. All while dealing with other customers too. Amazing customer service and an all around great guy. He will only be working Saturday from here on out so make sure you wait when going there. Prices are amazing too. Thank you Damien for the great conversations and caring about us. read more

Super friendly staff. I've been here during the day and close to closing time and every time, their customer service is great. Yes, they do have higher prices compared to other vape shops but the service beats a lot of places. They also have great deals going on all the time. Hours are great as well as they are open until late on weekends. read more

Today we went in for a few things, leaving with a new glass piece. On our way home, pulling it out, we realized it was cracked. I knew it was the last one left, but we went back anyways. Yogi, the owner, let us swap it out with a different piece without any hassle, even though there wasn't another piece that was like the cracked on. I am thankful to have a great glass shop, close to home. Their selection of glass is wonderful, as well as their customer service. Deff 5 stars. read more

A1 Smoke and Cigar - Tobacco Shops Near Me - Lake Forest, California

You do not have the best price in town. Your juice is $20 a bottle. Up in Smoke is $15. Your pods are $20 after tax, there's are 10.70. Now you're calling me a liar. I'm tempted to go blow money on your pods and post the receipt, you grimy lying thief. read more

This was my first time visiting this shop and I'm definitely coming back! I came in looking for a bong and found the perfect one with Trevors help. They also have an amazing selection of vapes. read more

This place has a huge selection, amazing prices and great staff. You can get lost in the amount of inventory they have or just go right in and tell him what you need you'll be out in like two minutes. Perfect and painless... Come here for your smoke needs! read more

I purchased salt nic juice and filters at this shop approximately 3 months ago. Chief complaints. 1. Filters were defective. I was sold Smok filters that seemed to have been bogus. The first 3 in the 5 pack burned out in less than half of a day. 2. The juice that they sold me burned out legit filters I already had on hand. Then, I tried the juice purchased that day with an existing legit filter. Burned that sucker out REAL quick. 3. I was not offered a receipt and like a dummie, left without thinking about it. Fast forward to today. Knowing that flavored juice is allegedly coming to a close in CA shortly here I ordered a bunch online. Because of the holidays, shipping is massively delayed. Most other shops around have not re-upped on juice because of the ban coming down the pike. In a pinch I tried A-1 again. Today's complaints: 1. The juice purchased AGAIN burned through a filter that had at least 5 days worth of life left within 2.5 hrs. 2. No receipt was offered. And folks, I'm the jackass that walked out without asking for it because I was in a hurry with my son waiting in the car (I have never vaped in his presence, yes a weak attempt to justify walking into a smoke shop with the kid playing games in the car). I don't know what the story with this place is but I don't like it. The young guy working the register was nearly clueless with regard to the alleged up and coming flavor ban. These employees are TRAINED not to offer you a receipt. That's how these little independently owned businesses can REFUSE to refund you after selling you garbage. Yogesh Ronvelia! Hi . Hey Buddy! How are you? Hey, Yogesh - we're all watching and waiting. Any intention to make this right? Or are you scamming me? read more

Great service and selection every time I walk in the door. Bigger selection and better pricing than other shops I have been to in OC. I would recommend giving them a try. read more

This place is fully stocked with a Great assortment of smoking items...and more! the owner goes out of his way to help you as well as work with your budget! check these peeps out!! read more

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Very friendly staff. My husband and I were browsing for the perfect piece for an hour and they were nothing but helpful! They were patient and answered all the questions we had! Great prices, knowledgeable staff, would totally recommend read more

Recently broke my favorite piece Francis was super helpful and able to pick me out a beautiful replacement and a bag to keep it safe. They also have an amazing selection and about anything you could need. Best in OC read more

Super sick shop, it's safe and one at a time. Great collection of stuff and nice staff. Trevor is the man too.

The staff is amazing, and they always have a huge selection with great prices. I've been going here for over a year now and won't go anywhere else. This shop really is top class. Love this place! read more

Very good selection in this shop and their customer service is on point! Been frequenting A1 for many years and have always had pleasant experiences here. Thank you guys read more

Yogi, Damien and Trevor are the greatest! They always have awesome customer service and will get you only the best products. Very helpful with any questions. They also have an amazing selection of glass! read more

cashier was a nice dude. went out of his way to help me and had nothing but kind or positive shit to say even after they were closed and he was finishing the reg or whatever... Yup. read more

IF I COULD GIVE 10 STARS I WOULD!!!! This place is the ABSOLUTE BEST! I bought a brand new diamond bong from them after looking for months for the one I wanted and I was super stoked on it! A friend accidentally broke my matching downstem and I DMd them on instagram and they replied super quick and said they could help me get a replacement that matches. They then sold me the identical downstem to the one I broke even though it was part of a set!!! This place is amazing, definately my new go to smoke shop. The customer service speaks for itself!!! read more

A1 Smoke and Cigar - Diamond downstem - Tobacco Shops Near Me - Lake Forest, California

Best smoke shop around!! Always leave happy and love the fact that they make u feel at home. Trevor is the man. 10 STARS!!!

If your ever in the area come to A1 and make sure to ask for Damien. Very knowledgeable and great customer service . Thanks, Tim read more

Came here because my previous visits were great but the past two times I've come here I've been disappointed. Prices on the shelf say one price yet when they ring it up it's a higher price. I brought this to their attention and they told me they didn't update the price in the shelf, just on the register. I told them in any grocery store they would honor the price on the shelf he told me this isn't a grocery store!! Bad business in my opinion. The price tag on the shelf is what matters. I'm shopping prices I can see not prices on the computer. They just lost a regular customer over 7.00 well it happened twice so my bad for paying 14.00 more than what I originally expected to pay. read more

Been doing business with A1 for 5 years now the manager Trevor is the man! They always have just what I'm looking for at this shop , I recommend everyone come here for all their vaping needs read more