Got a unit yesterday and was assisted by Temi (might have misspelled Tammy) she was very nice and…read morewas able to help me.

Tammy was very helpful and polite. Great personality and easy to work with. Helpful answering…read morequestions for moving from 1 unit to another . Also helped with telling us how to get the app to download .Happy to work with her again

Wendy was so accommodating when I was in a panic and needed storage space NOW!! Agree with some…read moreother reviews that the time to get set up is less than other facilities. Being able to drive in and having a variety of carts to use is a huge benefit. It was always clean and always felt very safe there. Unique code opens the door for entry and exit. Great rates and available coupons as well. Would use again if I needed storage.

I love this place. I had a horrendous experience with Public Storage and was a little concerned…read moreabout trying out a different facility since Public Storage is so big. Great place and their manager works with you to get you into the right unit. At the time of my rental, they had a half off special for the first few months. Specials vary. I like the convenience of coming in out of the elements to unload. They have a truck you can borrow to load into the facility but your insurance must allow you to drive it. (Mine didn't.) They have equipment to unload your stuff that you can use and there has always been some available. There is even music piped in. I brought both my kids to see this place because I am so pleased after my previous experience. The only thing missing is light within the units. I haven't figured that part out yet. Can be hard when you need to go in and find things.

They do not have set price increases, but your rate will double in 3 months then 6 months. No chart…read moreto explain pricing or a set percentage increase overtime. They falsely advertise low rates. We started at $62 for a unit and now it's $106. Other unit also went up, no reasonable person should tolerate. I believe what they are doing is illegal.

DO NOT USE THEM!! They will double or triple your rate without notice. I was paying $71 a month and…read moremy last autopay went to $142 a month. Crazy how they can get away with this. Use another storage facility.

I had a great experience at this climate controlled storage facility in Fenton Mo. Clean and…read moresecure storage.

I can not say enough goid things about this storage facility and their worker Catelyn.... I was in…read morean emergency situationa , my Elderly Uncle being moved to an assisted living facility and she was so sweet & helpful.. In the stress of everything i lost my keys and Catelyn took care of that to and cut the lick off for me... I honestly don't know what I would of done without them... Thank you so much for Everything!

i really can not stand these people. They have become very proud of their storage units. The price…read moreincreases over the last two years are ridiculous. It isn't like they are offering something new or an enhanced service. They don't pay their managers very well at all. There is no value and quality not sure what that means. Greedy!!!!!

I have been trying to move in for 8 days. The unit was locked so I went to the rental office and…read morefound it locked. I visited the property several times during their posted office hours, and the door was locked every time. I also called and left a message but never received a call back.

I actually like this storage facility. After 3 months, they give me a notice of OVER 100% INCREASE…read morein the monthly rent. An additional $150 per month. I cannot believe these tactics are legal. It's always the same explanation - realign with market conditions. Girl, the market conditions did not change by over 100% in 3 months. Sit down.

Customer service lacks when you already have a unit, sweet and friendly prior. When there is an…read moreissue then nothing gets done nobody is helpful. Doors to office always have a sign be back later not 10 mins but says 2+ hours later. Nobody answers the phones, emails, no call backs. Just got this place and already want to leave. How can this business make their own hours when they want to leave just because? They are trying to charge me double my amount as well. I'm not paying for it! Renter beware!

To start you get lied every time you talk to them first i was told second month free that was a lie…read morethen I gave up and gave them a hundred the had no change if can believe a business didn't have 35 dollars cha ge the I was told that there was a rate increase. Apparently that was a lie. I was 4 hours late I got a 10 late fee. Im now filing a complaint with the attorney general and the BBB go rent from a good storage company leave jokes alone

A1 is such a delight to work with. The facility is clean and I feel my unit is very secure…read more Customer service is top notch, Cathy is always a pleasure to work with and really goes the extra mile.