I had a great experience at U-Haul Moving & Storage on The Hill. Both the owner and the employee…read morethat I worked with were helpful, kind and professional. Pick up and drop off were quick but they didn't rush me through any important information. If I need another U-Haul vehicle I will definitely work with them again.

Stay away from this facility at all costs! My wife got a text stating that our unit was breached…read moreand unlocked, she called and the employee stated that it was secure and yet we finally moved out of our unit and our smart flat screen TV is "missing" along with our expensive area rugs for some reason!! Clearly if you don't go check on your belongings every week, they will go missing and nobody is responsible with a plethora of cameras within the facility. Nobody knows nothing! Shocker! Establishment is going down hill at an epic rate! Potential renters be forewarned!!!! Go somewhere... anywhere else!!

Great experience for a first-time storage space renter! Staff are friendly and the place is very…read moreclean and easy to access. Prices went up on me twice in a 6 month period and became a little expensive for me to be able to keep my unit. Move out was very easy though and again, staff was friendly and helpful, and I even received a credit for cleaning out my unit early. Would definitely use them again the need arises

The manager, Nicole, was very sweet, understanding and knowledgeable with me, with no real reason…read moreto be. I wasnt the most sunshiny person with her my second experience with dealing with her, but that was on me. I was stressed and going through stuff, but I did call her back on third experience and finished booking my reservation. she is very, very sweet and very helpful am looking forward to the next few months having to deal with her if need to, since I only expect to have to use storage for 3 to 6 months.

I actually like this storage facility. After 3 months, they give me a notice of OVER 100% INCREASE…read morein the monthly rent. An additional $150 per month. I cannot believe these tactics are legal. It's always the same explanation - realign with market conditions. Girl, the market conditions did not change by over 100% in 3 months. Sit down.

Customer service lacks when you already have a unit, sweet and friendly prior. When there is an…read moreissue then nothing gets done nobody is helpful. Doors to office always have a sign be back later not 10 mins but says 2+ hours later. Nobody answers the phones, emails, no call backs. Just got this place and already want to leave. How can this business make their own hours when they want to leave just because? They are trying to charge me double my amount as well. I'm not paying for it! Renter beware!

Fantastic! No hidden fees, professional movers, efficient and friendly!…read moreNothing was broken!

If I could give 10 stars, I would! Steven & Rogers were our move crew, Karen helped with payment…read moreand scheduling. Everyone was accommodating with the weather, the locations (2 apartments in opposite sides of town into a house), and everything in between! We will definitely be using them again. Communication Customer service Willingness to help, even though an item wasn't on their inventory list

Wendy was so accommodating when I was in a panic and needed storage space NOW!! Agree with some…read moreother reviews that the time to get set up is less than other facilities. Being able to drive in and having a variety of carts to use is a huge benefit. It was always clean and always felt very safe there. Unique code opens the door for entry and exit. Great rates and available coupons as well. Would use again if I needed storage.

My parents are downsizing to a 2BR condo in a senior community but have a lot of stuff they want to…read morehold onto. So I needed to find a storage facility in the Kirkwood area that they (and I) could have easy access to. I swung by EZ Storage and was given a tour by Wendy -- the manager. She was great-- very helpful and patient. The facility is clean, bright and safe. And the fact that I could have complimentary use of a moving truck sealed the deal. An extra bonus was the ability to drive the moving truck inside the building to unload it-- perfect because it rained on the day of the move. Rates are competitive too-- I highly recommend EZ Storage... they really made it easy.

Absolutely the best experience ever! My rep was a total gem. She answered all my questions, took…read morecare of everything for me. We even compared tattoos, lol. Coolest person ever! If I could give more stars I would!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

A1 is such a delight to work with. The facility is clean and I feel my unit is very secure…read more Customer service is top notch, Cathy is always a pleasure to work with and really goes the extra mile.

Terrific service. Excellent security. I have been a patron for many years and have felt that my…read morepossessions are safe and secure.

Great place to get your stuff stolen. Twice now in the same year, I've had my unit broken into and…read moreransacked, resulting in the theft of my guitars. The first time was on account of the latch in the door not having been closed all the way, but the second occurred in spite of everything having been properly secured and bolted down. I have no idea how this is happening or who's doing it, but the security in this place is practically nonexistent: Not only are there no cameras to guard the units themselves (only a few around the perimeter and inside the main thru-way), but I've entered the building at times to find the automatic door standing wide open, allowing anyone to walk in. I should've moved my stuff out of here eons ago, but rest assured that I'll be clearing out now. Avoid.

Drive in for loading and unloading- how cool! (And yes it was a bit cool in there.)…read moreGreat idea, good service.

I have been renting at a storage inn Lansdown since September 2022. The facility is well…read morekept.Always clean and the prices have everywhere else beat. I know this because I have thoroughly shopped around. Above all this customer service has been top-tier.John the storage manager has given myself and my family Gold standard customer service. I would never go to another storage unit because of him. It is also a very safe and secure unit.

Great facility with easy access. Clean and well organized. The property manager Matt was easy to…read moreget ahold of and great to work with.