I wish I could give them a 10-star rating! I called the hotel for a transportation recommendation,…read moreand they connected me with Isaac. He picked me up at the airport along with my 85-year-old mom. Communication was exceptional throughout. Since my mom and I were traveling back on different days, Isaac took extra care to ensure she was well looked after. He made sure she received her wheelchair at the airport and got checked in smoothly. Afterwards, I received a reassuring text letting me know that everything had gone well and she was safely on her way. When hiring a transportation service, reliability and safety are everything--and Smart Trip Chauffeur Transportation delivered on both. I highly recommend them for all your travel needs in the Bay Area and beyond.

Never use this company. Booked an earlyride to airport for…read morean international flight and driver never showed. I had to scramble and get an Uber at 4:00Am in the morning. Owner called to apologize which did me no good for my reserved ride.

I called Vicky to set up medical rides for mr. She was very professioal and very accommadating…read more On May 14, 2026 Bobby came to pick me up and drop me off in Concord, I appreciated him walking me to elevator and wishing me good luck with my procedure. The next day Bobby came to pick my husband up and brought him to where I was. He waited patiently two hours for us, which was a blessing. On May 19 I had another ride scheduled Aishya came and picked my husband and I up for my post op appointment. She was very friendly and easy to talk to. I appreciate all the drivers. If I need there service again I will defenitly use them as well as reccommending them

Everything about Evolve is terrific! They are always on time, on budget, and so accommodating. We…read morewill continue to use Evolve as long as they are operating. They are our number 1. We always feel taken care of.

Courteous, Professional, on time, good driver. Respectful of privacy. It makes everything very easy.read more

Always reliable, professional, and incredibly helpful. Talha, our driver, made what could have been…read morea very stressful travel day much easier. Our flights were delayed and repeatedly rescheduled, and he stayed in touch with us throughout the day, giving us peace of mind that our transportation would be there when we finally arrived. His excellent communication and professionalism were greatly appreciated. Highly recommend!

A stress-free pickup, on time, clean SUV, painless billing. No friction at all…read more Used OnTime Transportation for a 2025 airport run and would book them again without thinking twice. Called ahead to set everything up, gave them my pickup time, and when I checked in a few days before the trip out of pure travel anxiety, they had me down for the exact time I'd given them. Driver showed up right on the dot. The vehicle was a big clean SUV, plenty of room for luggage, and the ride to the airport was smooth and safe the whole way. Got dropped off right at the door we needed, which matters when you're pulling bags out at a busy terminal. The part I appreciated most was the billing. They invoiced me after the trip, so there was no scrambling for a card or working out a tip with the driver in the moment. Zero hassle on departure day, which was the whole point. If you want a calm start to a trip and not a coin flip on whether your ride shows up, book these guys. Worth it.

I have been using this company for years now. On our last trip we were delayed 2 hours, yet our…read moredriver was there to pick us up! Vehicles are always very clean and elegant. Drivers are always very nice and friendly. Extremely dependable. I won't use any other service.

Everything was great! I spoke to and made arrangements over the phone with Sony. Not only did he…read morehonor the groupon deal I found online but made recommendations and helped finalize the stops on our wine tour. He recommended food spots as well. Our driver, Sonyia reached out the morning of as discussed and kept me up-to-date on her arrival time. She explained and confirmed our itinerary and took pictures of us several times throughout the day. They made the day smooth and hassle free. The limo was clean and well stocked. Thank you soo much for making my bestfriends' birthday celebration a success!

This organization is the most disgustingly run organization. I would recommend renting a pedal bike…read morebefore I would consider even funding this business. I don't think a singular person here is qualified to conduct any sort of business transaction. Save your money, if you're looking for luxury this is the last place you will find it. This business has no regard for their employees, customers, and have no intention of providing safe transportation. This business should be shut down. The limo broke down, thankfully while we were parked and no one was injured. No human decency and not one ounce of remorse. Extremely disappointed.

I've been using North Bay Shuttle since they were referred to me several years ago and am now…read moretotally spoiled by their outstanding service. I use them for both business and personal travel logistics exclusively. They have never missed an appointment and have gone out of their way to accommodate me when I've encountered travel disruptions such as delayed flights. During the bad winter storms of February 2025, I even changed airports for my return flight because SFO was shut down ... and they were there to pick me up in Oakland at the new time. That kind of flexibility and service is rare ... and one reason I'll never go back to the express buses. John A.

I don't usually write reviews, but given my excellent experience with North Bay Shuttle I couldn't…read moreresist! We've been using their service for years to get to and from the airport from Sonoma County. They are 100% reliable - an important feature for catching a plane! The drivers are excellent - personable, safe and helpful. I highly recommend their service.

"Now a stage coach, that would have been a good situation for me. Cause I'm in the coach, and the…read moredriver is way up there on the stage." - Elaine, Seinfeld Long over due review, these folks have never disappointed in 1/2 dozen airport runs to both SFO and OAK. Da Scene: Call or email before your trip, they can accommodate last minute booking, but try to book a day in advance. They have several vehicles, let them know how many passengers, accurate count/size of luggage and departure time. Da Service: They normally arrive 10-15 minutes early to load luggage etc. Vehicles have been clean and comfy, water available as well. Couple of times we were in peak traffic, alternate routes were taken and we stayed on schedule. Da End Game: They drop-off and pickup in the limo service areas at the airports, so no rushed drop-offs or pickups. As mentioned their timing has always been good, friendly but not overly chatty, and always great communications.

We used this service in the past, their service was excellent, upon our return trip they picked us…read moreup from SFO. Planning on booking them again. Very pleasant, prompt and reliable. I highly recommend their service. Planning a trip beginning of 2023 once I book my airfare I plan to book with them, excellent past experience.

Amazing they were there on time Great service very helpful…read moreI'm disabled. Very nice awesome job

Awesome ride. He arrived early and was waiting outside when I opened the door. Friendly and super…read moreknowledgeable. Gave him an address and he knew where to go, didn't have to rely on Waze. Highly recommended!

great service. last moment reservation. I was promptly picked up at Oakland Airport and swiftly…read moretransported to Marin General Hospital to attend my granddaughter's birth. Will definitely use them again.

The service I received a from Marin airport transportation was simply outstanding I was picked up…read morefrom SFO after a very long flight and was very pleased at the a kind efficient service I received that evening this is definitely a transportation service to use I will be using them again in the future

Don't trust any good reviews for this place as they are probably the people that own the place or…read morework at the place. I called this place as a back up and said they would be at my place in 10 minutes. Nobody showed up so I drove myself to where I needed to go. Some where along my driving I got a call - assuming it was them - I didn't answer as I was already pissed and didn't feel like cursing someone out. I don't get why cabs are not dependable (at least in the Bay Area) these people live off of driving cabs and making fares and apparently these people don't care for money to give people who will pay them to take them somewhere!

Only one positive review and I decided to take my chances with them.... but it was not a good idea…read more I called them 2 days in advance to requests a service; a trip to a Bart station within the Richmond area. The person on the phone,"Sam", took my information and told me that I will be picked up at the agreed time. When the day and time came up and after 10 minutes waiting outside, I called them asking for an update on my ride and the excuse I got was that "Sam" was out and another taxi was on it's way but "it will be 20 minutes", he said. After half an hour waiting I called another company. Unreliable company but if you want to worry about being picked up or not and have some extra time to wait for a taxi this is the company to go.