I called yesterday to see what I needed to do to get a vehicle. I did an online application over…read morethe phone. Before you know it I was told to bring my current pay stub in the next day. So when I brought my paystub in it only took a couple of minutes and I was told that I was approved for a vehicle. I was so amazed at the friendly service. I would highly recommend to anyone looking for a vehicle.

Everything was good when they were trying to get me into my car. It's year 2018 now, and the car I…read moregot from them is a 2015. I HAVE ONLY HAD THIS CAR FOUR MONTHS NOW. Last month (month 3), the serpentine belt broke. And today, my a/c just went out. It is going to be in the upper 90's all week and feel like hotter. Thanks, Carn!....for this whack car that you promised is soooo good. Oh and Kaila is unprofessional!! She tried to hold an argument with me about my tag via text message from her work cell phone. I stopped reading and responding. They were in the wrong and she was adamant about trying to prove me wrong about my tags that were sent to their establishment PER THE TAG OFFICE (I spoke with different people on different days to ensure info was correct & everyone was on the same page). After the text foolishness, I went to pick my tags up....Kaila tells another associate to tell me that my tags weren't there. I don't believe that one bit. I don't trust anyone there now. No one.

Omar's keeps asking me to take down a review I left after purchasing a truck from them onl 2 1/2…read moremonths ago. I spent all summer cutting grass and weed eating and did without to raise money for a truck. 19. 500 for a 14 Laramie. The next day I had the truck the check eng light came on. AC valve. They did replace this. It has an exhaust leak that I keep getting the run-around about. Week later I had to replace the brakes and rotors. Two weeks ago I got pulled over for having ( unaware) blue fog lights!!! 220 dollars ticket! They sold me this !!!! Guess what I'm doing on this Sunday morning? Replacing a ducking cracked radiator!!!! You cannot make this shit up! Don't go to Omar's!!!! If you're foolish enough to be brave, bring an excellent mechanic with you!!! Guarantee your OTD price won't be all you end up paying!!!! I had to give one star or it wouldn't let me post this review

Everyone in the office was very nice and helpful. Left my wallet in the office and Omar brought it…read moreto me himself haha awesome guy! Great experience and got the truck I wanted.

WOULD NOT recommend using this dealership. My husband and I have had an awful experience here. Our…read more2016 Chevrolet Silverado 3500 Diesel was taken to them for repair, via our warranty company due to a CP4 failure, resulting in us needing a full fuel system replacement. Our truck was previously supposed to be taken care of by another mobile repair company, that ended up not completing the job, leaving the fuel system partially taken apart. The dealership took on the case, knowing this, in agreeance with our warranty company that they would be paid for the repairs. One of the biggest problems is the complete LACK of communication from this dealership. We knew it might take some time to complete, as they stated that they only have one diesel mechanic at this location. The problem is that hardly any communication happened between the time the truck was in their possession, to the time we picked it up, that didn't have to be initiated by US! As the consumer, it's the DEALERSHIP's responsibility to reach out to us to resolve problems, give updates, etc. Not ours. The dealership & the warranty company came to the final price decision on the initial reason it was brought to them. We were told what we would need to pay. The work began. Months later, after many calls and inquiries BY US... the warranty company let us know they paid the dealership. & then TEN DAYS LATER, the dealership finally calls us to let us know the truck is ready for us to pickup. At a MUCH higher price than agreed upon might I add - a $4,000 difference that the dealership ended up removing as that price was not what we were told. We come to pick up the truck, and upon arrival, we notice the front bumper of the truck (which is made of steel), is damaged. It was not like that the day it arrived at the dealership, because we have pictures with timestamps/dates that show how the truck arrived. We spoke with Don & Mike Jones about this, the men who have been handling this case along the way. They agree that the truck was damaged in their possession and that they would take care of it. We were advised to get an estimate for the repairs to submit to them (because we live in South Carolina & they are in Georgia). We get the estimate from a shop here in SC on 2/2/25. We submit the estimate via email on 2/3/25, as well as us TEXTING Mike to make sure he knows we submitted the estimate via email. Since then, it has been radio silence. We have tried calling to get updates, and plan the next steps for them to repair the truck as THEY are the ones who damaged it. And have heard NOTHING. If you want things done in a timely matter, DO NOT GO HERE. If you want honest, straightforward customer service, DO NOT GO HERE. It is unacceptable as a consumer who has paid you THOUSANDS of dollars in repairs, only to now be given the run around due to the poor and careless treatment of our vehicle. We will be filing with the BBB. CUSTOMER BEWARE!!!!

While our salesperson was extremely friendly, I wouldn't recommend this dealership. They will…read moredefinitely get you IN a vehicle. Although I was excited to get my 2018 GMC Yukon, less than a MONTH later it starts giving me trouble while ON THE INTERSTATE. Took it to my local dealership to find out spark plugs and wires were bad. Why am I facing an additional $700 charge for a $30,000+ vehicle that I JUST purchased off the lot not even a MONTH ago?!?!?!? This includes a $1700 used car fee that is added to the price of the car that is supposed to cover servicing the vehicle before selling it- who sells a used car without replacing plugs and wires anyway (except a buy here pay here establishment)?!?!? When called, their response to my dilemma is that it didn't need it when they had it. So they take vehicles and resale them without doing a basic tune up? We were thinking of being return customers based on the friendliness and eagerness of our salesman, but after this we've decided to not return at all. I would be sure to take this into consideration before purchasing from them- but I personally wouldn't recommend

I had a wonderful experience and the staff was very friendly and helpful thank you so much...read more

False advertisement...they do not have 500 down cars. I called and was told they don't have any 500…read moredown cars.. very scammy

I bought a used van one year ago and have had nothing but mechanical problems with the van. I also…read morebought the extended warranty through Assurant Vehicle Warranty. Carmax has been too busy, appointments are 2-3 months out for a repair through the warranty. The only repair shop that accepted Assurant was 1 1/2 hours away from me. I had to file a formal complaint against the repair shop with Assurant the mechanic did such a horrible job with a simple repair. I have had to use outside mechanics to fix the repairs. However, Assurant finds every loop hole possible to deny a claim. I don't believe Carmax did their 125 point inspection on the van I bought. Had they done the inspection, the short in my van would have been discovered. Instead, I have had five breakdowns requiring immediate towing. Carmax service department has not even returned the last few calls I made trying to get an appointment for repair under the warranty. I find the majority of mechanics do not wish to deal with Assurant Warranty as it is too time consuming and the representatives have been rude and not well trained and are quick to deny coverage. I bought a car in Los Angeles from Carmax and had a great experience. However, this Carmax in Augusta, GA, does not even come close to the same standards.

They are highly unprofessional, not even two weeks of buying this car from them and it's already…read more transmission issues. Horrible first time buying a car experience THEY GET NO STARS

Ashley at Enterprise Car Sales of Augusta Helped me get approved for a car really quickly and I was…read moreable to drive off the lot with my new car the day of my appointment!! Highly recommend!!

First the Good: Deana (sales) was awesome to work with. Now…read morethe Bad: The car we bought was in for repairs within 2weeks and the Assurant warranty that we purchased (claim associates) made it VERY DIFFICULT and tried everything to not pay the claim. Eventually they paid half I feel as though we were ripped off. You only get 7 days to return the car. Carmax gives you 30 days. Lesson learned

Very upset! Bought a jeep patriot in August. Everytime I called up until last week to get the…read morepaperwork to have my old plate transferred I'm told its not in yet. Temp tag expired so Tiffany did put a dealer plate on, however that tag expires this coming month and no one will answer the phones no matter who or how many times I try to call. I'm not going to drive something I can't have legally registered!!

Very hesitant because I thought it would take a long time with the purchase. I was wrong. Matt is…read moreawesome and honest. He was helpful and courteous though the entire process. I suggest that you come see him and let him use his expertise in selecting a vehicle. Once I made a selection, on to the paperwork. Tiffany made it easy and quick as possible. Less than an hour.....I was riding. Matt and Tiffany are courteous and will help you with your vehicle selection. Great vehicle selection and honest staff.

Maybe I'm just lucky, or MAYBE they are actually great at what they do…read more 1. Customer service is excellent at caring and response. They are always busy, but they are always motivated to help waiting customers after elite care for current ones. 2. They got me in and out. With or without an appointment they've given me that 5-star treatment. 3. Staff is knowledgable and patient. They listened closely to my car drama and tangled it with care and efficiency. Get those people a pay raise Gerald Jones! 4. Free entertainment. Free water. Free WiFi. Free Folgers coffee...mmmm dirt! But anyways, its the thought that counts!

I do NOT recommend this dealership…read more I brought my car in for a major repair (head gasket replacement), and when I got it back, it immediately started stuttering during startup and shutdown--something it NEVER did before. When I returned to have it looked at, my concerns were completely dismissed and I was told it was "normal." It was not normal. I took my car to another Honda dealership, and they quickly found the issue--a loose bolt--and fixed it. This is something that should have been caught the first time, especially after such a major repair. Instead of taking accountability or even properly checking their work, this dealership brushed me off and sent me away. The lack of attention to detail and customer care is unacceptable. This whole experience caused unnecessary stress, wasted my time, and made me lose trust in their service completely. If you value your time, money, and peace of mind, I would strongly suggest going somewhere else