Great company company, courteous and friendly staff. I would highly recommend them. They are…read morereliable and they care about their clients.

From the owner: We offer 24 hour emergency service for accidents or crashes.off road recovery as well.read more

My patient was in a hit and run in his handicap van... they volunteered their van to transport him!…read moreIf I ever need service I will go to them! Wonderful people!

I just want to take the time to thank Joyce, Abbey, Daniel etc at Modr's service center. I was…read moredriving from Va Beach when my car broke down in New Kent and they were able to turn a negative into a positive. The hospitality and grace that was displayed will forever be imbedded in my heart.

Best experience! It was around 0330 and I was on my way to Winchester when I got a nail in my tire…read moreafter going through the HRBT. I felt like I had exhausted all my options. After and hr or so, I called MULTIPLE "24/7" towing/roadside assistance companies and I either got no answer or straight to voicemail. I was so frustrated and thought that'd I'd have to wait so long to find any other help. When I found this company, I called Elwood. He was very nice and helpful. Even though I was nearly an hour from him, he was still eager to help. He constantly communicated his ETA with me, which was very nice as far as reassurance. He was quick to change my tire to a spare! He charged a fair price even with him coming to a further distance. He definitely goes above and beyond for his customers. I'll continue to recommend him and his services because I know for a fact that he probably the most reliable service that you're gonna get in the area!

Thoughtful, considerate and willing to help even after I failed to respond to his message. Elwood…read morefrom Rescue Rats went above and beyond to make sure we were safe and taken care of.

Outstanding service. Needed a Dodge Charger towed. They dispatched a driver very quickly. Butch was…read morevery knowledgable, patient, and got the job done quickly while maintaining a high safety standard. The price of the tow was said upfront and was fair. I would do business with Spartan and Butch again and would confidently recommend them. Thank you Butch and team!

Guy seeemed very nice and helpful at first , took longer than usual because" a really bad break up…read more"and his girlfriend messed up all his paperwork and bank account info ,...ok cool ,i should've known right there to go with someone else , finally my payment went thru , because it was "such a pain in the ass to tow the way he was supposed to tow a bmw .he did the lazy way which was hook up to aftermarket tow hitch ( which I didn't even. Know becuase I bought with vehicle. But as a towing company they knew and still attached to it ,which in return sent my car flying to hit a curb and off into bushes .first thing out his mouth was that wasn't my fault ,and continued to take the blame off himself saying he can't take a hit with insurance. Then didn't wanna give me insurance information,had to take a pic of his registration .

I honestly feel like this towing company is heaven sent! No…read moreone ever wants to get a tow but life happens. I called, they were understanding to my situation, kind, and someone was out within 30 mins! We had more issues than expected with the car and the young man that came out was so kind and he assured me that there wasn't a need to worry because he could take care of it! Wow... he picked up, transported, and delivered the car with such care! The price was affordable and I was very happy about that! The icing on the cake was the fact that after everything was done and the car was delivered, I got a call to ask me if everything went well. That is what customer service looks like!! I will forever recommend them and if I ever need a tow again, this will be the first place I call! The address says 19th st on here but on google, the address was 2101 Decatur St, Richmond, VA 23224 Phone: 804-928-7080

My husband was in a horrible accident. Thomas Towing was used to tow our car. Thomas answered the…read morephone each time we called. As soon as we received our rental, we called Thomas and he had Bill meet us over at the salvage yard to remove all of our belongings from our car. Bill was so kind and understanding. He knew and could genuinely see how upset we both were. My husband was so bruised up and Bill assisted by helping him try to remove our belongings. This situation was overwhelming for us, but Bill was so personable. His kindness and professionalism is something that's hardly ever seen in business anymore. We appreciate you Thomas and Bill especially in helping us recover our personal possessions. Thank you so much for helping us!

I'm so upset. I spoke to a Felix Vlad at Steele's Towing after patiently waiting over an hour on…read morethe side of the I-64 west bound for his driver and they are a no-show. I called the provider to follow up and he canceled the drive and told them I canceled the request. He didn't want a negative score with the carrier because he forgot to send a driver so he lied. We are still on the interstate waiting on a different towing company. This is ridiculous. If you forgot just say you did and fix it. Why lie?

If I could rate this company with ZERO stars I would. After I made a AAA request for a tow 50+…read moremiles. Steele's Towing was assigned. I waited an hour before making contact as no one has shown up or contacted me. . Felix Vlad unfortunately did not do his job. He checked with the driver & advised me the driver was still 15 mins or more away. I expressed concern as I was actually in a dangerous location & per Steele's the driver was to arrive in 45 mins. Mr. Vlad denied this, I expressed I didn't want to speak with him further & hung up. 10 mins later in a retaliatory act my tow was canceled & this employee LIED & noted on the file I had yelled & argued with him. THESE very actions have started the beginning of a regulatory review! DO BETTER BE PROFESSIONALS!! HORRIBLE SERVICES!