Broke down on I295 S Saturday night near exit 31A-B. One company I called was outrageously priced…read morefor 25 mile tow service. I thought of Bob Alley from way back when. Owner was very responsive as well as his crew. Richard came to my rescue. He was very professional, kind, and understanding. Real nice man! He made my situation much less stressful. I definitely recommend Bob Alley from West Point. Thanks a million for the great experience! Drivers...Please slow down and give 1st responders the courtesy of moving over so they can do their job safely especially on the interstates at NIGHT.

We recently had a tire blow out on Rte. 64. We contacted AAA, who failed to show up after we waited…read moreon the side of the road for nearly 2 hours, and who offered no guarantee of when someone would arrive. We gave up on AAA, and contacted Bob Alley Towing, who responded in less than 30 minutes. Their technician, Richard, did a terrific job in changing our tire and getting us quickly back on the road. He was professional, friendly and highly skilled. He also provided us with valuable information. And, we were pleasantly surprised at how reasonable the cost was for such excellent service. Thank you, Richard!

Great company company, courteous and friendly staff. I would highly recommend them. They are…read morereliable and they care about their clients.

From the owner: We offer 24 hour emergency service for accidents or crashes.off road recovery as well.read more

I have no idea what kind of service this company provides, but I -- and many motorists on the Rt…read more 60 Tpke in Powhatan -- were just bullied by one of these trucks, barreling through, weaving in annd out, riding a$$ and trying to muscle his way in front of everyone. Then, ol' Grizzly Adams gets ticked off when we all banded together and didn't let him bully us anymore -- HE was butthurt because we didn't let him take advantage of us -- AND ENDANGER OUR LIVES. I don't care if Chapin's towed for free; I would NEVER use this company based on what I witnessed today!

Flawless tow, professional service and a friendly driver…read more I had to get my car towed at 6am on a Sunday morning and they were there in 30 minutes to save the day.

Fletcher's Towing is the only company you should be calling to tow your vehicle!…read more I was stranded on a Saturday night with mother's day being the next day. He dropped everything he was doing to come get my car where it needed to go! He is thoughtful and treats your car exactly how he would to his own. I always have peace of mind and trust for my Corvette to get handled perfectly. It is very inexpensive for the quality of work. Look no further and give them a call! John

This is a five star review so you already know my thoughts, but after speaking with Chris today I…read morethink it's important to go into a bit more detail. For any company out there HOW they do business is just as important as whether they do a good job. Read on. I'll try to entertain you along the way I promise. I don't know jack about cars. It's not my thing and never has been and I always feel like an idiot when something goes wrong because while it would probably be a good idea to learn what makes my car go VROOM VROOM life is too short and I have other things I'd like to spend my time on. So one day I wake up and my car won't VROOM or even turn on. Crap. It's stuck in the drive way and there's no easy way to jump it in the position it's in. How do I even jump a car? ::Googles how to jump a car:: "Jumping your car might lead to injury death and maybe destruction of electrical equipment/starter" oh nice great easy I'll pass thanks. I called a few shops, some big, some small. All of them tell me it's an alternator problem based on the dash lights, age of the car, etc. I'm told I shouldn't try and jump it because it could die at any moment which might lead to me dying any moment so just have the car towed and they'll do some diagnostic work on it. My BS detector starts perking up but again, not a car guy. I look on yelp and see that Sam's is pretty close to where I live so I put out a request for a quote. Yelp told me they would send it to a few people I said sure fine whatever. Within a few minutes I get a message from Chris asking for some details about what's wrong with my car. I tell him it won't start and relay what the shops told me. He gave me a quote and said he could squeeze me in sometime today (we spoke yesterday evening). Oh I also got an automated message from another towing company this morning, and the third one never bothered to respond. Fast forward to this morning Chris shows up at my house and immediately pulls out a jump kit to get my car started to rule out the alternator problem. Why? He's the guy towing my car why does he care....? It starts and stays start-ed. He tells me to skip the shop and go to advanced auto where they can test my battery and throw a new one in because it's definitely not my alternator. (I also googled what an alternator was because cars are ::waves hands:: made of magic or something). There was a service charge for him to come out which I felt was more than fair for the amount of money he saved me. Turns out it was just a dead battery most likely from the heat and not going anywhere/working from home. He could have made more for towing me a mile down the road and let the mechanic figure it out but he didn't. That is....so important these days. In the business I'm in, integrity is in short supply (Real Estate. Don't even get me started), and honestly it seems like it's in short supply everywhere. Nobody is honest with each other and it's very rare you come across people, let alone business owners, that aren't trying to skin you alive and pull a fast one on you to make an extra buck. Chris didn't do that. He was professional and honest. I know he wasn't trying to just fix the issue so he could cut and run to the next job. We sat and spoke for a bit while the car ran just to make sure it wouldn't abruptly die. After he left I almost felt like I ripped him off for not ripping me off. Is that weird? That's weird isn't it. Anyway five stars A+ would definitely call him for any future towing needs and you should too.

Prompt, friendly, and professional service at a reasonable price. If I ever need another tow in…read moreRVA, I'm calling this place first

Good price good service !! Got my car where it needed to go fast and undamaged. Will recommendread more

I went into ja Payne and asked about him price for pressing in two front wheel bearings for Acura …read more He quoted me 60 a side 120 for both. Which I found extremely high. But daughter needed her car . Found only one bad so took off the part . Went in and he pressed in one bearing charged me 120! For one bearing. I won't take anything there again

Went today for a state inspection a Friday and the end of the month and I was out in about 30…read moreminutes. Also, the owner was probably one of the nicest people I've ever met. Very fair inspector did his job very well and very professional. I will go there for my state inspection every year and I will recommend it to everyone I know that needs an inspection.

I had a flat tire on I-295 and contacted Tesla Roadside Assistance. They connected me with Soot…read moreHappens Towing, but unfortunately the address they provided was incorrect. Jayla from Soot Happens Towing was absolutely amazing. She went above and beyond by contacting Tesla herself and changing the service from a tow to a loaner wheel, which allowed me to continue my trip instead of being stuck. The technician who came out was just as great--professional, kind, and efficient. He changed the tire quickly and even stayed to watch traffic behind me, making sure I merged safely back onto the highway before leaving. I'm truly grateful for their help during a stressful situation. Highly recommend Soot Happens Towing for their professionalism and genuine care for their customers.

I've never and will never use them for towing. Only encounter I have on the road. Their guy cut me…read moreoff and then proceeded to hold down the horn on me. Acting like it was my fault. Just because he was rushing to get some traffic. Now I like I said I've never had a choke from them, but I can only imagine how they would drive with your car if they drive like this guy did cut people off.

I'm so upset. I spoke to a Felix Vlad at Steele's Towing after patiently waiting over an hour on…read morethe side of the I-64 west bound for his driver and they are a no-show. I called the provider to follow up and he canceled the drive and told them I canceled the request. He didn't want a negative score with the carrier because he forgot to send a driver so he lied. We are still on the interstate waiting on a different towing company. This is ridiculous. If you forgot just say you did and fix it. Why lie?

If I could rate this company with ZERO stars I would. After I made a AAA request for a tow 50+…read moremiles. Steele's Towing was assigned. I waited an hour before making contact as no one has shown up or contacted me. . Felix Vlad unfortunately did not do his job. He checked with the driver & advised me the driver was still 15 mins or more away. I expressed concern as I was actually in a dangerous location & per Steele's the driver was to arrive in 45 mins. Mr. Vlad denied this, I expressed I didn't want to speak with him further & hung up. 10 mins later in a retaliatory act my tow was canceled & this employee LIED & noted on the file I had yelled & argued with him. THESE very actions have started the beginning of a regulatory review! DO BETTER BE PROFESSIONALS!! HORRIBLE SERVICES!