We found our forever tax person. Very knowledgeable, informative and helpful. He certainly knows…read morehis stuff! My husband and I will call on him throughout the year when we have questions about our businesses. Then when next year's tax season comes around, I know we will be in good hands.

Matt has been doing the taxes for years for our small S corp. He's always been friendly, prompt,…read moreaccurate, and reasonably priced. I appreciate in particular that we don't have to do much: we just send him our Quickbooks file and he takes it from there. Thanks, Matt, for your professionalism, speed, and courtesy.

They make large mistakes that have impacted my employees getting paid on time, they have not been…read moreaccountable for these mistakes, just excuses. They don't even know their own systems as they can't ever get the portal to work so my employees can access the paystubs. I would not reccomend them nor use them again.

Very unhappy with this co. We moved from another state, and needed to hire a pt. employee. It was…read moremy first time using a payroll co. and hiring a pt. Employee. I called around, even turning down Gusto payroll. When they offered an Amazon gift card. The lady at Genie seemed nice and just gave me a cheaper price, not mentioning any hidden fees. So they take the money for fees out of your bank account. They gave me a username and password that never worked , and I kept asking the only lady at the office. How to log in. I never got to see the breakdown. My pt. Employee only worked for one week and quit. So I told them, that my employee quit. It looked like extra fees were being taken out of my account but I couldn't log in. The lady kept saying she reset my password, but it never worked. I hired another pt. Employee and she quit after 3 days. Genie was taking money out of my acct. which I finally said, I want a break down. She said she was taking a processing fee. I said we never agreed on a processing fee, you never mentioned it. I called Gusto and they said there was no processing fee with them. So I said to the lady at Genie that wasn't fair. She said I'm going to refund the fees and you do it yourself. I said ok, not even knowing what was going on. She just told me the agencies I needed to contact. I said I am cancelling your services on the phone and in email. She then sends me a bill for $40. I said ,I'm doing it myself and still have to pay $40? I really was not happy with their services but thought this would be the final bill. I wrote a letter cancelling as with the $40 check. For some reason, it was returned in the mail, 3 months later because the store was closed becuz of covid. The postman just returned it with 3 bills from Genie. It went from $40 to $215 and than $260. They put the processing fee back in for $150 and tacked on a bunch of late fees. They pretend to be nice and helpful, but were really taking advantage of inexperienced payroll customers!

This listing should update the company name: Brooks retired…read more It's now "STELLAR", but at same location & phone. So glad they were available last-minute! It was a HUGE relief they could help simply file for an extension, to buy time for me to find missing documents. I had a very complicated year to deal with, & still missing some documents. I'd struggled for months trying to get things straightened out on IRS.gov, with zero success. It sounds like it should be so simple online, but it's not, particularly when there were complications during the year that messed that up. Stellar said to just come to office with what I had, & talked me thru filling out the paperwork for them, & taking copies of documents I did have, to start a file for later filing. Also, that I can bring in other found records, anytime. Very nice people there helped calm my ragged nerves--offered beverages (warm day today), & allowed some chatting. That was just what I needed at that point. I did wish they gave a dated receipt or something, for my home files, showing that I did go there to file an extension on this date (last minute!), but that's not their routine--one never knows what may happen. The building they're in didn't have a street number on it--could only go by the footprint shown on the map. But each suite was well marked.

Great company! Owner and employees were very helpful in helping me attain information I…read moredesperately needed even after the company I worked for was sold and using different accountants.

I had two men. They both died. Still show Hollingsworth as a CPA. Strange…read more Since the merger my service has been erratic. Veery frustrating. I am 90 and not going to change. They have my history. Joan Walker

I have always done my own taxes through TaxAct. This year (2022), I decided that I would seek out a…read moreCPA to handle my taxes trying to think ahead for the future as far as life insurance and other services. McSwain & Company had a fairly good star rating, so I decided to meet with one of their CPA's. My initial meeting with David was at most 10 minutes. Granted he did ask me to provide all documentation for our initial meeting and I had forgot 1 or 2 pieces of documentation needed to file my tax return, so I can see how maybe he could have been a bit frustrated. I proceeded to tell him that I would like to be a new client, and would need help seeking future advice for life insurance etc in the future. While he may have been great at getting all my documentation filed for my taxes this year, he is not a very friendly CPA. I was told that my taxes had been filed, and that I needed to sign forms and make my payment even though I had already made my payment of $250, and returned the signed forms as requested. While on the phone with him, he said that I could come and pick up my return anytime. The following day my wife drives up to their office to pick up our return and was greeted with a very unfriendly secretary (I also had the same experience on my first/second day I had visited as well), being told that there is no check available for us. David should work on his people skills. He told me that I misunderstood vs telling me that he could have been unclear with his statements. Instead of taking the responsibility he pushed the blame on me. This years tax returns are done, and next year McSwain & Company will NOT receive my business. Thanks for opening your doors to a new Client, but unfortunately your representatives people skills (soft skills) are not where they need to be. This was the worst experience I have had yet in my 30 years of filing taxes. While it may have been quick, it was not worth the blame I received.

Bliss & Tuttle are highly professional and reliable. I recommend them to my family and friends.read more

I have used Bliss and Skeen since 2005 and can't say enough good things about them. Very…read moreprofessional and stand behind their clients. Our accountant has saved us money by understanding the tax laws and knowing about deductions that we didn't know.