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    McSwain & Company

    1.9 (7 reviews)
    Open 8:00 am - 1:00 pm

    Services - McSwain & Company

    Audit and conflict resolution support

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

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    Genie Payroll Services

    Genie Payroll Services

    2.4
    (5 reviews)

    They make large mistakes that have impacted my employees getting paid on time, they have not been…read moreaccountable for these mistakes, just excuses. They don't even know their own systems as they can't ever get the portal to work so my employees can access the paystubs. I would not reccomend them nor use them again.

    Very unhappy with this co. We moved from another state, and needed to hire a pt. employee. It was…read moremy first time using a payroll co. and hiring a pt. Employee. I called around, even turning down Gusto payroll. When they offered an Amazon gift card. The lady at Genie seemed nice and just gave me a cheaper price, not mentioning any hidden fees. So they take the money for fees out of your bank account. They gave me a username and password that never worked , and I kept asking the only lady at the office. How to log in. I never got to see the breakdown. My pt. Employee only worked for one week and quit. So I told them, that my employee quit. It looked like extra fees were being taken out of my account but I couldn't log in. The lady kept saying she reset my password, but it never worked. I hired another pt. Employee and she quit after 3 days. Genie was taking money out of my acct. which I finally said, I want a break down. She said she was taking a processing fee. I said we never agreed on a processing fee, you never mentioned it. I called Gusto and they said there was no processing fee with them. So I said to the lady at Genie that wasn't fair. She said I'm going to refund the fees and you do it yourself. I said ok, not even knowing what was going on. She just told me the agencies I needed to contact. I said I am cancelling your services on the phone and in email. She then sends me a bill for $40. I said ,I'm doing it myself and still have to pay $40? I really was not happy with their services but thought this would be the final bill. I wrote a letter cancelling as with the $40 check. For some reason, it was returned in the mail, 3 months later because the store was closed becuz of covid. The postman just returned it with 3 bills from Genie. It went from $40 to $215 and than $260. They put the processing fee back in for $150 and tacked on a bunch of late fees. They pretend to be nice and helpful, but were really taking advantage of inexperienced payroll customers!

    Brooks Tax & Accounting

    Brooks Tax & Accounting

    4.5
    (2 reviews)

    This listing should update the company name: Brooks retired…read more It's now "STELLAR", but at same location & phone. So glad they were available last-minute! It was a HUGE relief they could help simply file for an extension, to buy time for me to find missing documents. I had a very complicated year to deal with, & still missing some documents. I'd struggled for months trying to get things straightened out on IRS.gov, with zero success. It sounds like it should be so simple online, but it's not, particularly when there were complications during the year that messed that up. Stellar said to just come to office with what I had, & talked me thru filling out the paperwork for them, & taking copies of documents I did have, to start a file for later filing. Also, that I can bring in other found records, anytime. Very nice people there helped calm my ragged nerves--offered beverages (warm day today), & allowed some chatting. That was just what I needed at that point. I did wish they gave a dated receipt or something, for my home files, showing that I did go there to file an extension on this date (last minute!), but that's not their routine--one never knows what may happen. The building they're in didn't have a street number on it--could only go by the footprint shown on the map. But each suite was well marked.

    Great company! Owner and employees were very helpful in helping me attain information I…read moredesperately needed even after the company I worked for was sold and using different accountants.

    Precisely Right Accounting

    Precisely Right Accounting

    1.8
    (19 reviews)

    I would not recommend this tax preparer based on my experience…read more There was a clear lack of communication throughout the entire process. I made it known that I was not familiar with taxes and needed guidance, but my return was delayed until very late with little to no updates. The numbers I was originally told did not match the final results "over 1000$ off" After having another professional review everything, my return was significantly different than what I was told to expect. That raised serious concerns about accuracy. There were also missed opportunities and lack of guidance regarding tax benefits and credits that could have applied to my situation, including items related to overtime and recent tax law changes. None of this was properly explained to me. Another major issue was being told that an extension may have been filed. I never provided authorization or a signature for that, and since I potentially owe taxes, that creates a serious problem. This should never happen without clear consent. Overall, the experience felt rushed at the end, inconsistent, and poorly communicated. I had to seek another professional to verify everything, which I should not have had to do. I recommend others proceed with caution and make sure everything is clearly explained and documented before moving forward.

    Professional, nice and super helpful. I really appreciate all the help she has provided me…read more Looking forward to a long relationship, it is hard to find a great bookkeeper!

    McSwain & Company - taxservices - Updated August 2026

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