While travelling through Ocala for work, I accidentally locked my keys in work van. My thoughts were, " Great! When they see I'm from out of town and it's after hours, the price is going to triple". I called AA Loc Doc and within the hour, keys were in hand. This includes giving the tech the wrong address. She was courteous and friendly and the cost was less than 100.00. I highly recommend using these guys if ever in need of a locksmith. They're courteous, professional and won't keep you waiting. Thank you AA! Y'all rock! read more

Thank you Taylor! I went to AA Lock Doc & Security in Ocala, Florida. I just got a car 04 and the key fob was separated from the key. I got the key and key fob and ask for a key to be made. Please tell me why the lady did not check the numbers under where the security system was, did not check the keys to fit in the car door because there is only one key entry. Then she made the key just to crank the car.I left and went on with my day and I got out of the car locked it. I used the same key she made and it wouldn't fit the door key entry. I got locked out of my car. I dealt with Mobile Locksmith before Thank you for checking the numbers, making sure my key fit the door and cranks my car. I have dealt with the company for years and I appreciate them and recommend them to anyone. The key on the right was made by AA Lock Doc & Security and the key left was made by Mobile Locksmith. I opted for no key fob due to cost and he was able to give me a key that does it all. Also, the numbers she had I gave the phone to the locksmith and he clearly had different numbers than hers. I did bring her the key and she looked at the key and said I cut it correctly so it's the key fob. No ma'am you did not check the numbers nor the door key entry to the car. She refused to give me back my $69.88 after she stated I can over the phone. I drove 45 min and really just wanted to not do the drive. Long story short! read more

When I called them, they said they would be over in the evening. I was asked for my address and phone number. I never heard from them again. read more

All businesses should strive to have the level of customer service that they have at Ray's. They are awesome!

I purchased a security camera system from this establishment. It's been months and I still can't view it over the internet like advertised. Call the number to the installer and it's disconnected. I just wish businesses would actually "do" what they say they will do and not just tell you some story, to get you to buy into it. The installer installed it just fine and it works, but it doesn't work for the intended purpose of being able to remotely view the system from anywhere via the Internet. read more

I have been using this company for years and recently had them install an access control system in my business integrated with my existing camera system. WOW! What an amazing idea they had by doing that, I can keep track of who's coming in every time they enter a door with their key. It is such a pleasure working with a company that does what they say they will do and shows up on time. We had an employee that was shopping one night and had her purse stolen. A & A Lock Doc was even able to make keys for her car and then rekey the locks in our office on a Saturday. The guy that came out was unshaven and needed a haircut but otherwise was nice and friendly contending to our needs without concern that we called him away from his family. This is a company I will continue to use for years both for my business and me personally. read more

Seth Posner is the man. My purse with my spare key in it, was stolen while I ran into the Kwik King to get some change so I can wash my car. Careless on my part, anyway, I called Seth and he showed up in about 20 minutes. Re-keyed my front door, and back door.. He was super nice and very quick. Thumbs up for Seth at A & A Lock Doc Locksmith. I have now programmed this business address and phone # on my phone with speed dial. Thank you for an awesome job. read more

absolutely the best, very professional. had 6 locks installed and ordered 5 more. seth the owner came out to the house to see what exactly i needed. i went to their store, met marie who is very knowlegeable and explains things clearly on other locks . i am absolutely recommend them 100% . read more

Very poor customer service, I brought in a key to have cut. Claim at the beginning they told me there would be a possibility that it would not work, however what they told me was they would not guarantee the remote or key fob, which of course changed to both after he walked over and cut the key and I paid for it, went outside and it didn't work. Sat around while he was was on a conference call rather than out helping a customer. Then sent another person out to do nothing to attempt to rectify the situation, basically complained that it was the wrong blank, my fault and would not refund my money. Went to another locksmith who told me that AA Locksmith cut the key wrong, they took my existing key, the one they said was wrong, recut it and it works fine....not interested in helping a customer, only covering for themselves...do not recommend this business for anything but a rip off and a headache...took my money and did nothing for it. read more

I hired A&A lock doc locksmith to install electronic locks at my business in Ocala, fl. They went above and beyond to make sure I was happy with my locks. They were very professional and answered many questions I had about my new locks. I highly recommend them to everyone! Thank you A&A Lock Doc Locksmith! We love our new locks! :) read more