Courteous, on time, thorough service. Good to know someone to maintain my car who is worth the…read moretrust.

Paul is a GREAT manager,Erick is the best,very honest, and the other guy is good but still…read morelearning. I rate the whole place A++++++++++

I needed the spark plugs replaced on my 2009 Ford Crown Victoria and decided to give this place a…read moreshot. The mechanic's name was Jon and he did a great job. Replacing spark plugs isn't exactly a big ordeal but he had it done rather quickly and charged me less than some of the other places I got quotes from (namely Firestone). I definitely plan on returning to Master for future car repair needs.

Jon the owner has a great little staff and goes above and beyond. I have all 3 of my cars serviced…read morethere. Very fair and tells you up front what is needed. He has even given me a ride back home but I'm somewhat local.

I brought my fathers car up there to get his keys program work with us and did everything he could…read moreto get from my father my father really appreciate him and I appreciate his honesty I deafly recommend this company

Masters Automotive in Joliet is very honest and does a great job with very reasonable prices…read more Socrates is very upfront and gets the job done right. This is the only place I will get my car worked on. Very friendly service!

Excellent response time! Knowledgeable, honest, affordable and it's such a relief to have someone…read morework on something in my garage so I didn't have to pay a tow truck... Thank You!

From the owner: We specialize in Automotive, Heavy Duty Truck and Trailer Repair, Off-Road Equipment, Construction…read moreEquipment, and Farm Equipment.

Brought my older car in this morning. Some rattling and clanking especially when I hit bumps in the…read moreroad. I thought the hanger supports were gone. Had 2 cracks in the exhaust pipe. 1 on the flange , the other on the short tube which they cleaned up both and welded. I appreciate how friendly and fair all their guys were. In and Out in about 1 hr +. As I had several customers ahead of me when I arrived. Price was quite reasonable. I also had them quote a price on exhaust & Catalytic converter replacement which I will need down the road. Just a ballpark for future. I examined their work. They do good work. Im going back to them in future. I also sat in waiting room and talked to a guy who's had them do brakes several times for his car. He praised their price and work for that. Good to know. RECOMMEND!!!!!

Excellent work and customer service. I h recommended them to everyone I know who needs any exhaust…read morework.

Took my truck in to have him test drive for a transmission issue and asked to have him change all…read moretransmission fluids etc (84k miles on fluids) and I was to pick up the truck the next day. When I called to check on my truck later that day I was told "He could not replicate the issue I had noticed. That he didn't believe there was any issues." I then asked about the fluids being changed and he said " No I didn't do any fluid change but I can pull it back in shop and do it tomorrow but if there is any metal shavings then you will need a new transmission." At this point I was upset cause he did not due work requested and being told it was fine, then to state I may need a new transmission(?). Then with him wanting to take the extra day to do the work requested and to be done on the first day, knowing I needed the truck for work and needed it back asap. Not very good customer service!

So as of today they still have my ford f350 and it's been at this shop since June 2019 and you…read morewould think I didn't pay my bill! I paid my bill pick my truck up and it didn't even make it to the gas station. He didn't offer me a tow or nothing I had to pay out of pocket to have it towed back to his shop

Always amazing service and friendly very helpful. Can even fill my tires up all the time with air.read more

they rejected me they said they close at 6 I come in before that time and they had their doors wide…read moreopen etc and as I come inside they asked what I needed and I told them what I needed and the guy said that "welp come back tomorrow" because he was done for the day when it wasn't even closing time. It was going to be for a quick tire checkup but they rejected me and I left the store not happy, bc why would they say they close at 6pm etc but have their doors wide open and reject someone for a quick service ? I wouldn't come back again, there's other businesses either way.

Took car to this business in mid-March for a water pump replacement, was quoted the best price…read moresince my parents used him for easier work, and I agreed to pay him cash so he could keep the records "off the books". The water pump was originally diagnosed at another big name repair shop and was the only problem with vehicle. I deliver food for a living and use my car a lot, It ran perfect when I dropped car off to him. Since it was probably the original timing belt, it only made sense to replace that and the tensioner as well. After 4 days to complete this 8 hour book time job, I get my car back... Before leaving his parking lot I point out to him the car is idling very high, shaking and running very loud. He informed me everything was fixed. After driving it out of the lot I immediatey notice lack of power and acceleration and call him the following day. He said it's safe to drive but bring it back after my work week. 2nd visit- He diagnosed the problem, he installed the timing belt wrong... He admitted to installing it wrong. Claimed to fix it and said car runs fine now.. I go to pick up my car, and guess what ? Still doesn't run properly. He told me to drive it, and bring it back later that week, 3rd visit - He installed timing belt wrong again and admitted to doing so... He supposedly fixed it again. Go to pick up car, doesn't accelerate. 4th visit - He said there's now engine problems and said I need to pay to get that fixed, despite the fact he told me to drive my car with a messed up timing belt. During the time the timing belt was off, in order to gain any acceleration my car would go up to 4-5k RPM, idle high, now switch gears, MPG on fuel gauge was down 3-4 mpg. After supposedly fixing the engine, I show up at his shop, after 3-4 weeks without my car due to improper installations and lack luster work. I was told the car was fixed and he "got it up to 70 Mph on the highway"... Guess what folks ? Same problem as the first time he gave me the car back. After my test drive on this visit, I go into his business and tell him it still isn't right... He demands I leave his business, won't refund my money, won't fix the problems he created that is supposed to be under warranty, refuses to give me final receipts on what he supposedly replaced in the engine, he dodges our phone calls. I'm out $750 and have a car that runs terribly. Quite possibly the worst $200 I ever saved. My cars performance was perfect prior to him "working" on it, avoid this business at all cost ! He has cost me thousands of dollars in missed work, the money payed to him, borrowing other people's cars, needing rides... If I could rate this business at 0 stars, I would.