Very fast and reasonable. Got a call back right away. Very nice guy. It was blisteringly cold out…read moreso I felt bad for him. Would definitely recommend him.

Midnight. Coming back from a concert. Exhausted. Pitch black. Pouring rain. Out of town…read more *BANG* The biggest pothole I've never seen totally wipes out the passenger's side front tire on my wife's car. We have a spare but are just not functionally equipped to handle this with the Toyota-provided widowmaker jack. I want to thank On the Road Again for paying for Google SEO, because they were the first on my list as I frantically searched for someone that could help, and I am so glad I found them. Super honest about what they could do (they're not full-fledged tire shop, after all), VERY helpful with locating us on a stretch of highway we were not familiar with, and incredibly fast. For everything that was done, I never expected the price to be so reasonable. Thank you so much for helping us out of this jam. Totally saved the night. 5/5 - Would ruin my wife's tire again.

Do NOT let him near your car. Chris walked away after tearing engine apart not fixing anything. He…read morewill cost you more in the long run.

From the owner: A to Z Auto is a family owned and operated business serving Joliet, IL and surrounding areas. We…read morespecialize in automotive repair, roadside assistance, oil change services and more. With over 25 years of experience, we pride ourselves on providing quality service at affordable rates. Customer satisfaction is a top priority of ours and we are very professional, reliable & transparent. We provide shop discounts on parts and offer the lowest labor rates around. Best prices on timing jobs and engine rebuilds that can't be beat. Call or send us a message today to schedule your appointment. We look forward to working with you.

Demi Roadside Assistance really came through when I needed help the most. Their response time was…read moreimpressively quick--I barely had time to worry before help arrived. From the moment the technician showed up, it was clear I was dealing with a true professional. He knew exactly what he was doing, worked efficiently, and handled the situation with confidence, which immediately put me at ease. What stood out even more was the level of courtesy and care. The technician was extremely polite and respectful, and he went out of his way to make sure I was comfortable. Since it was cold outside, he actually encouraged me to sit somewhere warm while he worked on my car, which I genuinely appreciated. That kind of thoughtfulness makes a stressful situation so much better. I highly recommend Demi Roadside Assistance for their fast service, professionalism, and genuine concern for their customers. A personal go to from now on. Thank you

Quick and professional service! Had a tire repaired in no time and Demitrius was super friendly and…read morekind to work with. Definitely what you are looking for when it comes to having someone help out with your car.

Honestly, hands down, best tow company around! I hit a pothole last night and I was stranded with a…read moreflat tire. Charlie rescued me within half an hour of me calling. He towed me to a dealership close by at a very fair price. He even stayed with me until my ride came to pick me up so I wasnt sitting by myself. I would HIGHLY recommend them to anyone in the area.

The owner got to our location pretty soon after we called. He was very kind and understanding and…read morehas an interesting story. Good conversation never hurts when your car's getting towed!

New Year's Eve, my son had a rear tire blow out 30 minutes from home on a cold, rain/sleet night…read more First towing service wanted an arm and a leg to retrieve my car. Next call was to Larry Menz towing. Extremely friendly lady on the phone gave me a VERY reasonable quote which I accepted. She dispatched the driver immediately whom arrived before I did. John the driver was incredibly friendly and caring. He made sure everyone was safely away from the road and out of harms way. I have never experienced this level of care from a company during a stressful event. I can't recommend them enough! Extremely fair price without gouging on a holiday and caring people making sure we were safe at all times! John, thank you for your professionalism and compassion tonight!

I needed a long distance tow and I can't say enough about John Lynch! If you need a tow this is the…read moreplace! Ask for John! He made me feel safe!

I give them a lot of credit for their professionalism and commitment to do work with us on our…read morelocked our truck. Just simply great people. Thanks for everything.

I had an absolutely horrible experience with Route 66 Towing LLC in Pontiac. We called them Sunday…read moremorning after I accidentally locked my keys in my car at Walmart. We had no spare key or way home, so we paid $156 over the phone for a lockout service. When the employee arrived, he used an air wedge and long-reach tool to try to unlock the car. He was having difficulty getting it open and was pulling hard on the inside driver's door handle with the tool. While doing this, the soft rubber protector on the end of the tool flew off onto my driver's seat, and the exposed tool slapped back with heavy force into the upper driver's-side area of my windshield. We then noticed a large crack coming from the same area where the tool had hit. I immediately pointed it out to my boyfriend while the employee was still there. My windshield was completely intact before this service. I also have multiple timestamped photos, including pictures from about a week beforehand, clearly showing the windshield undamaged. We called Route 66 within about 30 to 45 minutes afterward and explained what happened. The owner immediately argued that it wasn't possible for the windshield to have been damaged that way. After speaking with her employee, she called us back and said he denied damaging it. She agreed to meet us at their shop the following morning. She was late, and when she arrived, the interaction became extremely unprofessional. She raised her voice, repeatedly talked over us, accused us of potentially lying, and kept insisting there was nothing we could prove because we didn't have a video showing the exact second the windshield cracked. My boyfriend repeatedly tried to explain that we understand accidents happen and that we weren't trying to get anything for free. We were perfectly willing to pay the $156 because they did unlock the car. We simply wanted the windshield returned to the condition it was in before their service. Her only proposed "compromise" was refunding the $156 lockout fee instead of addressing the windshield. During the conversation, she told us we must be mentally incapable of understanding her and even told my boyfriend that if one of her guys were there, they would beat him up. We eventually stopped arguing and asked for their insurance information so the insurance company could investigate. She initially wouldn't provide it and repeatedly told us our claim would be denied. She eventually gave us the name of an insurance agency and agent rather than the actual insurer. We later obtained the correct insurance information ourselves, and a claim is now open. As we were leaving, she even made an irrelevant comment about us "probably being liberals." The entire interaction was bizarre and incredibly unprofessional. Accidents happen. My biggest issue is how this was handled afterward. My windshield was intact beforehand, we noticed the damage during their service, and we simply wanted them to professionally address it and allow their insurance company to investigate. Instead, we were accused of lying, insulted, threatened, and had to push just to obtain insurance information. I have timestamped before-and-after photos and will be providing everything to their insurance company. Based on my experience, I would not use Route 66 Towing again and would not recommend them.

Absolutely fantastic service. Yesterday, my minivan decided to stop working on the highway right…read morebefore getting to Great America. My husband fortunately was able to move it out of the ticket booth line. Needing towing or roadside assistance on a Sunday is a truly impossible feat. This wasn't my first rodeo with not having towing/roadside help available on Sunday. Thankfully, Q Roadside picked up right when I called, told me how many batteries, etc. he had available and got in touch with my husband immediately. Thankfully, our minivan was towed and is now being worked on. To add to the cars just want to break down party, my husband's car was sitting in our garage not starting up. We informed Q Roadside of this. In addition to helping us with our minivan, he jumped my husband's car, monitored it, and even offered to come back if it didn't start again after the jump. Truly exceptional service on a Sunday (when our suburban fleet of vehicles like to break down)! I will call on Q Roadside again in a heartbeat if we're ever stuck in this situation again. He was fast, knowledgeable, and super helpful.

This company was on time and ready to dolve the issue. What a great guy, knew exactly what to do to…read moreget me rolling. A great value. Nothing is worse than a road side breakdown. A big thank you.

We had our Santa Fe towed from Bourbonnais to Huntley. The driver was courteous and helpful…read moredespite a bad situation. I recommend this business.

Worked there for 2 days years ago. Hopefully things have changed. Never got paid. Just locked doors…read moreand ignored phone calls. Beware.