UNRELIABLE/BORDERLINE INCOMPETENT. Spoke with Rosie on Friday. She needed to check a couple of…read morethings and promised to call me on Monday at 10 AM. Come Monday at 10:25, not hearing from her I called her. I had to "refresh her memory" her statement. This means she wasn't going to call. We talked and she was not aware of a couple of things and said she would call me back immediately or certainly by the end of the day. Three days go by and I get with a top rated agency. I actually called them first and they had a phone problem and couldn't get through so I called Leon Curtis. Run don't walk from this insurance agent.

An absolute pleasure I cannot believe that there is such a…read morewonderful local insurance company right here in Sonora. I live in Oakland and have a cabin in Cedar Ridge, I was helped through a difficult transition from a previous insurance carrier into the warm and helpful arms of Carolyn King- if you need insurance call her! You will not be disappointed.

Always helpful. They are also protective of our money. Shaney in Angel's camp is amazing!!read more

I've been a member of this bank for years. Way back when it was Robabank. From the moment I walk in…read moreI'm always greated with a smile and my first name. The staff make it very easy for me when I'm there. They all have very good memories because I never need to tell them my long difficult name for my transactions. It's seems they have already got my account pulled up before I get to the counter. Service is super fast. Usually there is no line when I come in, but on days when they're real busy I have noticed that they are very fast and efficient at the same time being very polite and smiling. The staff should all be getting metals or blue ribbons for their customer care. This is the first bank in my life where I actually look forward to their warmth that their smiles and good cheer bring. I'm happy to call them all a friend. Also too, I've had to make some wire transfers which were a considerable amount of money. Before they started the transfer the did background checks on the establishment to make sure everything was on the up and up. There was one time I received a check I was told was good because I was selling my car. When I brought the check to the counter B.J., one of the gals there noticed something funny about the check and brought it to management. They did some searching on my behalf and found out that the bank the check was drawn on never even existed. It was a bogus check. Ultimately, saving me from getting scammed. I owe a lot of thanks to Bre, Shaynee, B.J., Courtney and others for their attention to detail. And for always making me feel welcomed. After my visit with the bank I'm always energized a bit from the smiles and laughs I experienced. The overall experience for me is that I prefer to go in the bank because of them, rather than using the ATM on the side. Again, they all deserve brownies and flowers for the five star service they provide. I only wish other businesses had people like this working for them. The world would be a better place because of it. Finally, thank you to all the ladies that have shown me kindness and patience. I hope this Yelp review reaches all of you and reaches you well. Until we meet again. -Scott Loofburrow

I have been with Teddi Paul - State Farm Insurance for at least 20 years and have always received…read morethe best service, care and consideration, and small town professionalism. Meaning, the agents treat me as a person, they look out for me and my coverages, and make me feel valued and protected. They have handled all my insurance matters immediately, efficiently, and so pleasantly. Every ask for change on my part has been handled instantaneously, and always pleasantly. Even though we have never met, my agent treats me like a friend, and has established a trusted, and neighborly bond. I would not change Insurance agencies for the world. I feel covered, and cared for, and it just doesn't get better than that. I have no worries whatsoever that I am well covered.

After living in Murphys for over five years and hearing nothing but great things about Mark from…read morepeople who worked with him over many years on financing their homes, we were very pleased that Mark lives up to and exceeds his reputation when it came time for us to buy and finance a home here in Murphys.

Mark (and Scott) were outstanding in every aspect during our home buying process. They always made…read moretime to take my calls and answer my questions. They gave solid well thought out advice. I will always recommend them to anyone who needs a mortgage.

Tim and Mindy are very personable and have done very well investing my money! I totally trust them…read moreand they take their time explaining investments! I recommend them five stars

Spoke with sarah a few years back, very sweet. Tim needs to learn customer service, very rude and…read moreunhelpful. Account will be terminated. 0 stars, do not recommend letting people like this play with your money.

I've been with them for over 40 years and have never received anything but exceptional service…read more They are my primary banker for business and personal accounts. The guy who said they were rude and inflexible was probably trying to open a checking account with no money down.

This is how a bank should do business! When we moved to…read morethis area it made sense to move some of our savings to a local bank. Since it happens to be the only game in town, we decided on El Dorado Savings Bank. We started out making a small deposit to become established. After a short while our confidence grew, and we transferred over more into our savings and opened a safe deposit box. What a delight to be greeted with a smile and people know your name! The entire staff is friendly and professional. The absolute best part is this bank is dog friendly. On a late summer hot day we stopped in to do some business. We had all four of our dogs with us and I was dismayed that they needed both of us to complete paperwork. When Mr. S explained we didn't want to leave the dogs in the hot car, they invited them to come on in. It's one thing to bring one dog with you everywhere you go but seldom do we bring all of them and have them welcomed and fawned over. I love this bank!

Most Wells Fargos are ok at best a little big to get much personal service. This particular branch…read morehowever still has that customer service and hi I know you feel. Very helpful and kind with conversation too. Not sure why I bother going to other branches when this one has truly been there to help with even the most complex things. For a big corporation this branch gives Wells the humanity and heart it needs. Something about small towns I guess. Thank you to Michelle(Dawn) and Misty you lady's are the best! Please never leave!!!!

Zero stars. The worst customer service I've ever experienced at a bank. The employees are rude…read moreand treat customers subhuman. Thankfully there are three other banks in town.

Friendly staff and great customer service! Really pleased with my account opening process. Staff…read moretook the time to explain what kind of account I was going to get. Bank fees are very transparent. I was able to get a no fee personal and business checking account with all of the perks like online, debit card, bill pay, etc. Proud to be a BBVA business account holder :)

Great bank, great service! They offer all types of financial tools, knowledgeable about the…read moreproducts. Convenient parking and centrally located.