Great experience working with Louie -- helped us get insurance on our first home quickly and…read moreon-time for us to close. He laid out all the options clearly, helped us work with the underwriter, and was incredibly professional.

So happy with the customer service I received from Deidre! She was quick, helpful, and went above…read moreand beyond to help meet my needs. I would definitely recommend Pilcher!

Don't lie. I only came here because the employee told me they can install my purchased battery.read more

Always so nice and helpful, not just in person but also over the phone when I've called with…read morequestions

Ally is amazing and is so patient with me as I navigate our bookkeeping. Very professional and…read moreknowledgeable. Always explains things so I can understand. If you are self employed she is the o e to go to.

Top notch office with helpful staff. I have known Phil for a number of years and not only does he…read morework my taxes, but gives me sound advice. I have referred numerous people to Western Sierra Business Services over the years and continue to recommend my friends and family. If you need tax help this is the place.

Called for some info as I'm completely new to the process of insurance and Noel was So polite and…read moreknowledgeable! Thank you so much for amazing customer service!

5 years ago I gave a negative review. Well, since then, my experience has had a complete turn…read morearound. The entire office, and Stephanie, have gone out of their way with attentive and amazing service. We, unfortunately, have had a couple of claims and they have been fast, vigilant and fair. They are courteous and professional and I wholeheartedly recommend Stephanie and her office for your insurance needs.

The walked me through the process and got me out in 6 hours. Charges were later dismissed.read more

Aladdin was amazing beyond! And it all had to do with Amanda.... She literally held my hand…read morethrough a terrible experience. In a truly awful unjust lock up she was there for me, listening and keeping up with me every thirty minutes (literally), with a play by play of my situation so I knew what to expect and what would be happening. I owe her so much for her support and confidence during that time. If you ever need any kind of assistance or help when in a sticky situation, I would implore you to call Amanda! Thank you so much Aladdin...

This agency is a rip off. Farmers decided that they can no longer…read morecover our building replacement in case of fire, but will continue to insure us. What's the use of insurance then? We shopped around and found another company to cover our building. So we wrote this agency to cancel our policy. They waited about a month after they charged us for our insurance to say we needed to fill out a form. We did but they rejected it on stupid technicalities. Bottom Line is they are petty and extremely vindictive because we shopped around and found better and cheaper insurance elsewhere. We saved $700 on our commercial auto policy with State Farm and saved on our building insurance with Foothill Valley Insurance. This wasn't even personal it was strictly business. They have done everything they can to keep us from cancelling our policies with them. This is why I am leaving a bad review.

There isn't an agent as consistent, attentive and caring as David Larson. He has been my agent for…read moreabout 20 years. This year I ran into a car problem that was completely unexpected. My 2018 Toyota wouldn't start - bizarre. I was parked in a parking lot and Toyota said they'd have me towed to the dealer within the hour. After one hour they didn't show - I called again and they gave me an excuse and said another hour- this went on for roughly 6 hours - ridiculous- I reached out to David and he had a truck to me in less than 30 minutes! I'll know who to call in the future and you should too. David rocks!

She was able to come out on the same day I called her. Got the job done and was very efficient…read moreabout it. Her price was fair.

Claudia is quick and delivers. Her knowledge was what everyone needs when using a notary.read more

I love these guys! I wish I could rate them higher! Our relationship began when I reached out to…read moreDustin Robinson, my all-star realtor, in regards to home owners insurance. I was having difficulties because my property is technically commercial. After countless attempts with other insurance providers such as Liberty Mutual, Lloyd's of London and my all time favorite WORST experience with InterWest Insurance where I spoke to the laziest sucker known to man - Ryan Taylor. He quoted me 20k more than Ralph Smith at the State Farm Agency and took weeks to respond back to a single message. ‍ How Ryan Taylor at InterWest Insurance is still in business, is beyond me. Being in a frenzy, I NEEDED THE HOUSE COVERED IMMEDIATELY. After finally giving Ralph Smith a call; his wonderful assistant Sara Hathaway put a blanket of protection on my rental property in less than an hour. I'll repeat this because it's important; what the other guys told me would take WEEKS to do, Sara and Ralph did in 1 hour. In fact, I'll just to add the following to the review; I called back InterWest Insurance and grilled Ryan Taylor for trying to FUCK ME OVER on selling me a useless insurance policy that was not only pure garbage but was also over 20k worth of pure garbage. Ryan Taylor at InterWest said to me in response to Ralph Smith doing an amazing job, "Yes, State Farm works much quicker because they can broker AND underwrite their own deals." Thanks Ryan, that information would have been helpful when you were dodging my phone calls for week! ‍ Anyway, I'm thrilled with Ralph Smith and his agency! Their whole family is a dream come true: the office staff genuinely likes each other, they're funny as all hell but they're also hardworking and honest. I couldn't of been happier with my experience and now I have a beautiful piece of property I never have to worry about again because it's fully insured thanks to the Ralph Smith Agency at State Farm.

I have been with his agency for almost 8 years now. After leaving another top agency who just…read moreconsistently kept raising their rates for minor things. Switching over to Ralph's office at State Farm has been one of the best decisions I ever made. My rates have can stayed consistently low and I love the friendly office Who I know my name as well as the enemy in my family my name to. It's hard to find that old fashion office atmosphere where you still can get a handshake in person I know someone by name these days. They're always so patient answering every question I may have even if silly taking their time to describe line by line any questions I might have about policies or looking for great quotes. They are always quick to respond over the phone in person or by email. I never doubt my policy or feel like I am being sold or upsold something I do not need. This office truly had a family feel whom I trust and that is priceless these days.