I've used Welk Insurance for all my insurance needs for 10+ years. Kristy is knowledgeable and…read morepleasant to work with.

This agency "Kristy" of Nationwide is not on your side like they say. This agency is on "their"…read moreside. I cancelled my home owners policy on time and later received a bill for $105.67. I called their agency no luck so I decided to go there. Upon my arrival and when I explained before she looked into my account she immediately said oh it's because I cancelled my car insurance and since I did that I didn't qualify for discount and that is why this bill is. I told her no I called Nationwide and that is not what they said. The partial payment that I paid you they say you never sent to them can you please call them. She kept arguing with me that that is because I cancelled my car policy. I guess she lost some commission $ and she was his f grudge. I made her call Nationwide and she promised she will call me after she talks to them and for my number to call me with outcome. She never did. Next day I called and she lied she emailed me the answer (she told me she will call NOT EMAIL). She lied because I didn't even get an email. She did confirm that Nationwide made a mistake and the bill was wrong. I do not owe anything. But yet she was insisting I owe this money due to canceling my car policy after 7 months. I love Nationwide but hate this Welk Agency on Orange-vale. 8601 Greenback Lane. Please go to another professional agency on the area and not her. At her agency, Nationwide is not on your side but yet it is on her side

Jeny has been our agent for more than 15 years. She is the absolute best in every way possible-…read morefrom her Knowlege and expertise-- but what sets her apart from all the other agents out there is that she listens to what we need and gives the best care, attention and advice each and every time

Jeny has been our agent for years and is always very responsive. When my husband was hit and our…read morecar was totaled, she was great and go us the support we need.

I highly recommend Chris Hennion at Pacific Unity Insurance Solutions for all of your insurance…read moreneeds. I have had the pleasure of working with Chris for over a year now. I was originally began working with Chris when I changed my worker's compensation policy. I reached out to Chris to find the best carrier for the most affordable premium. I wanted to make sure my policy did not have any gaps or blind spots, but fit within my budget. Chris was able to find me a great policy that met my needs for my small business. Moreover, I was still being charged by my previous carrier even after canceling my former worker's compensation policy. Chris worked with me to receive a full refund from the other insurance carrier. This is a perfect example of Chris going above and beyond that you just don't see from other insurance agents nowadays. He is a consummate professional who educated me with my different options. He responds back to my questions in a timely manner, really seeks to understand my business and what I need and is reliable. He honors his promises, and I look forward to continuing to work with him. I will be referring all of my friends, family members and business contacts to Chris for their future insurance needs. If you look want to work with someone who has high integrity, knowledge and treats you with respect, please contact Chris Hennion at Pacific Unity Insurance Solutions!

If you're looking for an insurance agent, look no further. Their team is incredible and they always…read moredeliver. One time I was traveling and needed to provide proof of insurance to rent a car (seriously, who does that) and I didn't have the details with me. After a quick phone call, I had my documents in my inbox and was able to get my car and be on my way! It's great to have someone we trust looking out for us.

My homeowner's insurance policy was canceled by my 5-year running National company and the only…read moreoption I could find on my own nearly tripled my premiums through the California Fair Plan. I thought it was rather odd since my house is in the city limits of Auburn in a standard residential subdivision. I saw a post regarding Mr. Holliday's office on Facebook and decided to call him. So glad I did! It turns out the State Farm was still writing policies for certain properties in the city limits and Don took the time right then to answer some questions, run up a quote, and then, upon my approval, bound the new homeowner's policy on the same call. I was impressed by Mr. Holliday's professionalism and good natured demeanor. So glad I checked out his Facebook site and the many recommendations! I add my 5-star rating to the list! Thanks, Don!

So here is why I'm giving Don a 1 Star review. This all started when our lender recommended him to…read moreget our loan approval for our home. It went well after the first month. Second month we were over charged over $100 on our auto debit, so we called Don, he told us that it was an accident and that we will be credited the difference on our next billing cycle. So here we are on our Third month, about a week ago State Farm sent us a letter (via mail) that our policy was being cancelled, another phone call went to Don to clarify the situation and once again he said that this was all a misunderstanding and he just needed to resend docs required by State Farm. Now today happened. We were expecting that the auto pay would pull today and it didn't, so we went ahead and just called State Farm directly to see what's going on. We were notified that our policy was on the schedule of being canceled, like the original letter that Don supposedly said was a misunderstanding. So if we didn't do our due diligence we would've been out of coverage and God forbid something happens. We take our coverage very seriously and we pay our bills on time and if not early in some cases. I'm sure that Don is probably a great person and is very well liked. But this is business, a business that he has failed to manage. Maybe our account wasn't important to him? Who knows. Anyway, we called Geico and they were very happy to have us back, they up our coverage, gave us a better rate and now we are happy again. The days of dealing with unreliability is coming to an end, just ask Blockbuster

Chris Hagans and Laurie Lydon always go the extra mile for us. We were getting the run around from…read moreour car dealership and windshield repair company around for an entire month, all while driving with a badly cracked windshield. Today we called Chris and Laurie and we just picked up our car with a brand new windshield! Thank you for such great customer service and for always taking such good care of us!

I m extremely happy with Chris Hagans -State Farm Insurance. I have been working with Laurie Lydon…read morefor 2 years now, and she has provided me with excellent and prompt service! Susan S.

I have been a customer of the Copelands and State Farm for probably over 30 years with car and…read morehomeowner's insurance. Matt's dad and his wife ran the office until they decided to retire. Rick Copeland then turned it over to his son, Matt. Matt has continued to keep the family tradition of quality customer service going and I look forward to many more years with Matt and State Farm.

Korie, Korie, Korie! That's all you need to know! Korie is the sweetest and kindest person who…read moreactually remembers you, your family happenings, and instantly recognizes you when you call. You ask her to call you on a specific date to remind you and she does it. She gets you all the discounts and understands the importance of money and saving it. She has your account pulled up before you even have your question formed and if she doesn't know the answer, she will work her magic to get you the answer. Matt is a great guy as well, but he does not answer the phone as much so I have not had many interactions however all have been nice and he did hire Korie so I have to give him credit there ;) I haven't had to deal with claims and all of that but I am confident that if/when that were to happen, these guys would have my back! Are there cheaper insurances? I'm sure. BUT is their service as wonderful? Definitely not, they don't have Korie so they will have my business for years to come!

I asked Julie to assist in faxing documents to State Farm annuities on the advice of State Farm…read moreannuities... instead of assisting me to fax the documents, she originally agreed and then refused to assist me. I do not have a policy with Julie, but it is a States farm courtesy service...

Always such friendly and great customer service. Julie cares for us as people not just clients and…read moreit shows!

I have been with Scott Yuill and this specific State Farm Insurance office since moving to No Cal…read moreaprox 23 years ago. They insure our vehicles, business and property. The prices are very competitive and even after moving to the Foothills we have never been concerned that our coverage would change or be discontinued. If your looking for a wonderful, experienced group of people, that actually know your name when you call, I can not say enough about this specific office. Scott is knowledgeable about all aspects of the insurance business and can help you decide what you may need and he trains his staff to follow his lead in working with their clients. State Farm has never disappointed us. I sincerely suggest you give these lovely people a call. You do not have to live in the area your insurance company is located. We are in the Foothills and Scotts office is in Rocklin.

Let me start out by saying we have been with Scott Yuill's office since we first got renter's…read moreinsurance in 1993. We have had terrific service all these years with many automotive, life, and homeowners policies. But for some reason, they are taking forever to give me an insurance quote on my new Toyota. I have had it for over a month, and crickets. No info. I have called and been told, well it's in underwriting. It's a Toyota people, and my driving record is perfect. how hard can it be??? Let's see what happens. I'm not feeling terribly valued as a customer right now. I just keep getting vague answers.