AAA Boot & Shoe Repair

I am fan girling a little over Frank. I visited my folks…read moreover the holidays from NYC and started researching Lubbock area boot repair shops while I was awaiting my flight. I was wearing my inherited Lucchese boots and I WISH I'd taken a before photo. I've worn them a LOT in the couple of decades I've owned them and both back heels were worn down at an angle into the wood (to the point that wearing them was forcing my knees out of alignment), the wood layers were coming apart, the front sole toe border was worn down to where it met the leather on both shoes, the (originally dark brown) leather was dry and stripped of color in places. Arrived in LBB and mentioned to my parents that I'd looked up repair shops and Frank's had popped and they immediately knew who he is. Turns out, my dad has been taking shoes to him for decades. We called him the next day, he confirmed he was open so we went by to take my boots and a pair of dress shoes for my dad. When I plopped my boots on the counter, Frank let out a little "whoo". (I TOLD you they were in bad shape.) But, he quoted a reasonable price and even rushed the pick up date to accommodate my imminent departure. When we returned the next day to retrieve our footwear, I couldn't believe my eyes. My beloved but formerly oh-so-sad boots were once again made for walkin'.

Not sure if this place is still open or not. Both times I stopped by they were not open. I went…read moreduring the posted hours, but there was no one there. They did have a handwritten note taped to the window abut being closed until.......No clue what it said. Could not make out the words, dates or time. It was poorly written.

B G Leather Shop and Custom Boots

3.0

In August 2021, my husband and I put a $2,083 deposit on 2 pair of custom boots. Similar to other…read morereviews, we have yet to see these boots. I made phone call after phone call to the business, but was never able to speak with the owner. The employee who answered the phone always had a reason why he wasn't available. We were assured time and again that the boots were almost done. We were told they would be done way before our son graduated in May 2025. As May 2025 approached we were assured they would be ready for us to try on when we were there for graduation. When we were in Lubbock for my sons graduation we stopped by the shop to check status of the boots. The owner was not around and his wife came out to talk to us, but didn't know the status of the boots and refused to refund us for the down payment we had made on the boots. If you are considering placing an order for boots from this shop, don't. You will put a large down payment on a product you will never see.

We really like this local business, unfortunately, Tandy has control over what they can order. Too…read morebad the big franchises have such control over the individual owners. I'll find another place to order my leather materials and tools and NOT shop the bully, Tandy!!

Flint Boot Shoe & Hat Shop

3.2

Full disclosure, I took boots here about 15 years ago to get a half-sole put on. At the time, the…read moreworkmanship was acceptable, but the customer service was pretty poor. Last week, I took a pair of boots in again to get the same thing done. A miscommunication led to them removing half of a good sole to put on the rubber half-sole. The workmanship was far better this time, but not what I had asked for. I took them back the next day and addressed the issue. They made it right. You can't ask more than that. I left a second pair with them to have a new heel cap installed. They have earned my business.

I have had boots resoled here at least 10 times. One pair of boots have been worn out and redone 3…read moreor 4 times. The boots are always ready when they say they will be and they always look brand new when I get them back. Always a reasonable turn around time and a fair price.

J Roberts

3.7

(6 reviews)

•$$

Obviously I don't buy for myself here, but I end up here anyway. It's not a bad place to visit…read more The store is well designed and the staff are nice. There is a good selection and usually a nice small sale section. Pricing is above average, but reasonable for this type of store. The quality is good and something you can count on. One of the best places in town for women under 40. I also like because the staff is not nosey or pushy.

I love J Roberts! It is one of two places in Lubbock where I can count on finding something that…read moreis cute, has a flattering fit, and is within my price range (although I'm usually pushing it here). There are definitely some pieces I can't justify spending the money on within my budget. However, I appreciate that there is a wide range of price points. What I love about J Roberts: -It's across the street from Francesca's (my other go-to store). -They have a constantly changing inventory. -Their sales rack has consistently good deals. -The inventory is one of a kind. -Their social media presence helps me to know if I want to swing by on that particular day based on rent posts about inventory. -They cater to Texas Tech game day apparel during that season. -They have trendy and timeless pieces. -They offer lots of styling ideas within the store on everything from clothing to accessories. -The staff is always super friendly and helpful. They always set up a room for me before I'm even done picking out items. -They sometimes serve mimosas during special sales or holidays. Are you convinced yet? Go check it out!

Hobbs Boot & Shoe Repair

1.0

(1 review)

That phone number is for a check cashing place.read more

Sasser's Boot & Shoe Repair

(1 review)

Did a great job and was done in a day. I recommend this place to anyone. Very friendly and helpfulread more

Tide Cleaners

3.2

(31 reviews)

•$

I used to take my dress shirts to another local dry cleaning company, but they recently closed. I…read morefound Tide after a quick Google search, and saw they had pretty good reviews. I took my clothes in Saturday afternoon . . . that's right . . . they're open Saturday afternoon. My clothes were available for pickup on Monday evening (i.e., today). I pulled up to the drive thru, which was busy, and expected to be waiting quite a while. To my surprise, they had several people serving the drive thru customers; coming to vehicles, getting names, and returning with clothes. They brought my clothes out and told me there was a bag included with my clothes. I asked what for, and they said I could use it to drop my clothes off. It has my name inside and is actually a pretty rugged drawstring bag. The employee went on to tell me that I can use that bag to drop off my clothes 24 hours a day at the 24 hour drop off station toward the end of the drive thru. She also told me that you can retrieve your clothes, using a machine much like a Red Box DVD rental machine, as long as you have a credit card on file. They are open 7 days a week, have 24 hour drop off available, 24 hour pickup available, and they are professional and courteous. They were very reasonably priced as well. I have definitely found my new dry cleaners.

I took them 2 brand new polo Ralph Lauren polos never been washed. I wanted them dry cleaned. i got…read morethem back washed and smelling like old hotel and cigarettes. I had to throw shirts away. do not recommend.

The Dress Whisperer

(8 reviews)

The best!!! The process was quick and easy, they marked and pinned exactly what I wanted to change…read moreabout it and it fit perfectly after they were finished!!! 10/10 will use them again and again!!

Gail is everything. I brought in my grandmothers hand sewn 100 year old wedding dress and what she…read moredid to make it beautiful for me is insane. She is THE BEST in Lubbock, probably in Texas. I would recommend her over and over again. Thank you for everything

Lee's Alterations

Lee's alterations is the best! We have used this families/services for several years. Mrs. Lee…read moredoes an excellent job! You are in good hands with her!

Super sweet owner! Was able to sow up my favorite pair of…read moregym shorts within minutes and did it for free as well. She was super kind and did a great job! I'll be bringing all of my suits to her from now on!

Hon's Alterations

4.4

Expert alterations and reasonable prices. Be sure to bring cash! Jon's does not accept checks or…read morecredit cards. The good news is that keeps prices down.

I had a great experience here. I wanted a dress modified for breastfeeding and they were able to…read morework with me and it turned out better than I could imagine.

Jenny's Alterations

3.1

(14 reviews)

Fantastic service! I have used them multiple times and have always gotten what I went in for…read more Recently they got my jeans back to me in less than a day! Will continue to use them for any of my alteration needs.

Our itemized bill was broken down as follows: Brown Jacket…read moreSleeves--$35.00 Brown pant waist in--$18.00 Hem (husband specified cuffs but she wrote hem)--$14.00 Suspender Button--$10.00 I went TO THE STORE with my husband, the suit, photographs of the original work, and the receipt. The woman with whom I had spoken on the phone previously came to the counter. She argued about the placement of the buttons and said she would fix the sleeves and the pants. I had already fixed the pants and told her she would not be doing any further alterations on this suit. I told her I wanted a refund on the pants and the sleeves. The waist was correct and I agreed to pay for the suspender buttons because two of the buttons were correct and she did supply all four buttons. She was obviously angry and still does not admit the work was sub-par but we were refunded $49.00-the price of the sleeves ($35) and the "hem" ($14). Again, I have seen beautiful work done by Jenny's on women's clothing. She did make right on the refund. It is a shame that it took such ado to get satisfaction from this company.

AAA Boot & Shoe Repair - shoerepair - Updated July 2026

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The best!!! The process was quick and easy, they marked and pinned exactly what I wanted to change…read moreabout it and it fit perfectly after they were finished!!! 10/10 will use them again and again!!

Gail is everything. I brought in my grandmothers hand sewn 100 year old wedding dress and what she…read moredid to make it beautiful for me is insane. She is THE BEST in Lubbock, probably in Texas. I would recommend her over and over again. Thank you for everything

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I am so impressed with Fisher Auto Trim and Upholstery. They were so professional, accommodating,…read moreand truly gifted with their upholstery skills. I brought 2 cushion from our travel trailer to be stuffed with new foam, and they are better than new! I will always call them for my upholstering needs. Thank you, Marc Fisher!

B G Leather Shop and Custom Boots

3.0

In August 2021, my husband and I put a $2,083 deposit on 2 pair of custom boots. Similar to other…read morereviews, we have yet to see these boots. I made phone call after phone call to the business, but was never able to speak with the owner. The employee who answered the phone always had a reason why he wasn't available. We were assured time and again that the boots were almost done. We were told they would be done way before our son graduated in May 2025. As May 2025 approached we were assured they would be ready for us to try on when we were there for graduation. When we were in Lubbock for my sons graduation we stopped by the shop to check status of the boots. The owner was not around and his wife came out to talk to us, but didn't know the status of the boots and refused to refund us for the down payment we had made on the boots. If you are considering placing an order for boots from this shop, don't. You will put a large down payment on a product you will never see.

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Velocity Bike Shop

4.7

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•$$

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Bargain Cleaners

3.0

These people ruined one of my suits by pulling it apart and told me it was a poorly made suit . It…read morewas the first time I had it cleaned and it wasn't a month old . It was a brand name suit not cheap at all . And the service picking your clothes up is horrible. They are very dishonest . Don't take anything to these people

Bargain cleaners is an outstanding cleaners customer service a second to none and I enjoy the folks…read morewhen I bring my shirts to be ironed I recommend Bargain cleaners in Lubbock, Texas.

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Refresh Carpet Cleaning

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Elite Steam of Lubbock

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Design Warehouse

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Always have a quick turnover time and can print just about anything on a shirt for a great price…read more Also, have an unlimited amount of promo products! My number one choice always.

ordered a work sweat shirt 2/28/26, kept in contact after not receivin, they let me know each time…read morethe order had got lost and remade the sweatshirt 3 time. we are now in the end of April never received merchandise and having the hardest time receiving a refund for something I never receive.

A & E Electronics