Wonderful employees. Unfortunately, Regions Bank doesn't have enough cashiers to accommodate the…read morevolume of customers. I continue to recommend Regions Bank over other banks.

Always attentive and friendly. Occasionally short of a full staff but they never cease to take…read morecare of whatever I wish to do, big or small.

I called a number for H & R Block thinking I was calling an office in Murfreesboro, TN. I reached…read morean office in Franklin, TN in error. I was trying to find out WHICH office in Murfreesboro my Mother had an appointment at. This gentleman, knowing it was NOT a client for THEIR office, was kind enough to take the time to search their (I'm sure lengthly) data base of appointments scheduled for Saturday at noon, and was able to find Momma's appointment and gave me the address and phone number. In my opinion, in this era of low expectations, when dealing with many businesses, I was so very pleasantly surprised by this kind & helpful professional, who went above and beyond, for me. His name is David Schmidt (Yes, I was impressed enough to ask so I could do this compliment to him). I am not sure which Franklin Office he is located at, but I sure hope H & R Block reads these reviews, because as a Retired business Manager and former business owner and Non-Profit Executive Director, I want to say H & R Block is very fortunate to have an individual like Mr. Schmidt, who represents their company do well and with exceptional professional to their clients, even when it's not for his office. What a fantastic Front Line representative he is for the H & R Block company as as whole. Thank you, Mr. Schmidt for helping a distressed daughter find where her 91-year-old Momma needs to be on Saturday so I can plan my travel time to get her there and home again. You were a surprise blessing on the end of my phone! ​

Horrible experience. Don't use Susan Curtis when filing your taxes, she did mine incorrectly which…read morecost me down the line. She called looking for my business and then was very unprofessional. I had to call her for the appointment she booked me for, then answered the phone and said "What's up?" as if I was annoying her. After tax season she disappears completely and they leave you to deal with the office manager Jeff Ammon who has no clue how to file taxes, went over the taxes with me and confirmed that I did owe (I found out later that I did not owe), and told me where I should send the money. He did this all based on incorrect information given by his tax preparer Susan Curtis. When I advised that my taxes were done incorrectly, I was told I would receive a refund for the taxes done incorrectly. I never received said refund from him and am now in the process of needing take further action. I do not recommend this location due to the location manager being equally as uninformed as the tax preparer.

man working the counter at 5pm on friday night was extremely rude and told me to figure out my…read moreproblem after them giving my rental to someone else and leaving me without a car halfway across the country. 7/10/16

Friendly and professional! We were in and out in less than five minutes. They gave us a free…read moreupgrade and took time to show me all the bells and whistles about the car. Great experience!

Stacy Sterling is absolutely the most amazing agent! She is always so attentive and responds…read moreimmediately to any request or question. My husband and I have been with them for several years now (my husband even longer) and we have NEVER had any bad experiences. They have always been very concise and clear on explaining anything that we had questions or needed advice. I would recommend them to be your best selection for your insurance needs.

Stacy Sterling, she is a great agent to have. Roy Arnold has been our agent for many many years…read moreand seen us thru a lot of changes. Stacy Sterling was son nice to me and made my experience easy. I thought this was going to be a difficult process to achieve but Stacy was so kind and told me the documents I needed to update my elderly parents files. Thanks again, Kimberly and Timothy Pomeroy

Had a reservation and after a 45 minute wait, they still did not have our car. If you make a…read morereservation for a car to be picked up at 1, HAVE THE CAR!!!!

I picked up a car at the Smyrna, TN location. My situation changed and I needed to drop the car…read moreoff at a different location. I called the new drop off location to ask if I could drop the car there and how much is the drop fee. I was told I had to call the original pick up location so I called the Smyrna Enterprise. My first phone call I was on hold for 52 minutes and I couldn't stay on the line any longer, later I called again~this time it was just 48 mins still no one answered and my third call I hung up after 41 minutes of being on hold. I called the new drop location back, I explained I needed help, was told I had no option, I had to speak to Smyrna. I never reached them. :-(

Theresa was great over the phone. She was kind and knowledgeable. Excellent service overall.read more

I had my car unfortunately broken into over the weekend. When I call to get my damages and property…read morethat was stolen covered I was basically told to kick rocks. After my claims adjuster said he would cover the property loss his supervisor then told me no. So now I have to somehow fix my window on my own because insurance refuses to pay.