great customer service by abigail benjamin! she came back with great quotes for my landlord…read moreinsurance!!

My agent is Abbi Benjamin. She is always a pleasure to work with. I inquired about an umbrella…read morepolicy and she was very helpful. Instead of adding another insurance policy she was able to add the coverage I requested to my existing homeowners and auto policy which actually saved me money. I really appreciated her taking time to "think outside the box" with me and in the end help me save money. If you are looking to do some insurance shopping, Abbi is your girl.

Great people and always very helpful !! They always find me the best rates. I never have to go…read moreanywhere else

I have been a customer of Yakubik Farmers Insurance Agency since the 1990's. Over this span of time…read moretwo characteristics stand out as to what makes them great - 1) their superior customer services, and 2) their knowledgeable and always professional staff. Their customer service is excellent. The staff is always smiling and cheerful. They are always proactively helpful, offer timely services, and reply promptly to all my inquiries. They know insurance and have always tailored their services/products to my household needs; and by the way, they provide spot on sound insights. What's even more impressive is that when I call them they recognize my voice and greet me- I appreciate this gesture. While you might have ample agencies to select from- the Yakubik Farmers Insurance Agency is one of those small businesses where I have always felt like a valued customer and will most definitely continue being a loyal patron of theirs!

While trying to navigate the hell that is health insurance, I stumbled upon Young Insurance Brokers…read moreand Rob Young (the owner). I was confused about lots of things and Rob spent quite a bit of time helping me. He explained how things work and the different kinds of coverage and really helped me get educated about what I needed. I wanted to purchase my insurance from Rob because he spent so much time with me, however the best plan for me turned out to be one that doesn't pay commissions. Despite that, Rob still helped me with information, phone numbers, etc., even though there was literally nothing in it for him! As soon as I need other insurance, I will be going back to Young Insurance Brokers. It's rare to experience excellent customer service, but with Rob I got great customer service even though I wasn't even a customer!

I have known Robert for several years and he has always worked very hard to make sure his customers…read moreare taken care of and covered effectively and at a fair price. I highly recommend him to any of my friends for their insurance needs.

I feel so fortunate to have connected with Rebecca at Country Financial. She was professional,…read moreconsiderate, & completely transparent about everything we discussed with my auto insurance. I cannot emphasize enough what a relief it is to do business with someone of this caliber. I will continue to recommend new clients to her & keep my policy safely under her guidance.

Looking for affordable auto insurance can be a pain at times. Rebecca made this the easiest process…read moreof my life. She was very communicative and helpful with getting my insurance started! Highly recommend country financial

Woman I spoke to was great at customer service. Just happened to find something cheaper with the…read moresame company I was quoted with by Chauncy.

Very sweet lady and efficient communicator. Even though I did not get better rates she was very…read morefast and efficient.

I have been a customer here for 20 years…read more The people in Perry's office are top notch. They are not just friendly but they are genuinely nice, they always have a friendly demeanor and they seem to be happy and enjoy their jobs. Every interaction I have ever had with Perry's office has been positive. The reason why his business has grown over the years is because he is awesome. Joe Gibbs helped me with a quote today and he was efficient and friendly. Don't dread calling an insurance agent ever again. I cannot stress to you how awesome this office is. I have also never been able to beat their rates. They are AMAZING. HIGHLY RECOMMENDED.

Maria is amazing at what she does. She was attentive and very helpful. She answered my questions…read morethoroughly and was very patient with me. I plan on being a client for a very long time.

I had an issue with my mortgage company having not paid the payment last year. I called High Desert…read moreInsurance and they did the leg work for me to straighten out the issue. One year later, same thing happens again. I called and was greeted by Bo who actually remembered who I was and my situation immediately and once again fixed the issue. I know my insurance representative is on top of their game, now maybe I can get the mortgage company on board

I called about 3-5 different agencies when I was looking to switch agents and Bo Hash impressed me…read morebecause he listened to our business situation and answered my insurance related questions unlike other agents who just tried to pump me for information so they could send me a quote for something. I think Bo understands how Insurance works better than most agents and that is important to me because I don't just want the cheapest policy with skimpy coverage, I want proper protection for the best price possible. Some insurance agents terminate communications with their customers after they make a sale I appreciate the fact that Bo continues to respond quickly when we need service and has even checked in with us on the weekend when he knew we may be acquiring a vehicle so he could add it to our auto policy for us.

Five stars are not enough! Christopher has handled our family's insurance needs for over five…read moreyears and he has never delivered anything but excellent service and advice. He has counseled us about accidents, "what-if's", and has even given us car buying negotiating tips. He does his research, knows your needs, and puts it all together in one convenient package. He listens, he is responsive, and he treats us like we really matter. As far as we're concerned, he is #1.

after being with a different agent/ company for over 25 years, I decided to change insurance…read morecompanies. I contacted Christopher and was pleasantly surprised. He was very attentive and gave me several options for insurance policies. Fast forward 5 years and Christopher is not only as attentive but contacts me with ways to save money. This guy gets my vote!

Keith Starr only hires the BEST STARS to be on his team! I'm lucky to have Katlynn as my agent…read more(I'm sure the others are great as well!). She answers all my questions and is there for me anytime I've needed her (even while driving to Cali for a little weekend get away!!!....apologies for that! ; ). The service is second to none!!! I highly recommend this group of hard working professionals!!!

Been with Keith Starr for over 10 years! Always treated like Family. Cat always helpful never pushy…read moreand always makes sure my family and I are taken care of. Great team Mr. Starr

I was with Alliance Insurance Agency for 3 years. In the beginning, the experience was good. I'm…read morenot saying they necessarily did anything wrong initially; however, over time I became increasingly uncomfortable with the lack of transparency. I was repeatedly told that the policy I had was the cheapest available based on my Hyundai, despite the fact that I'm in my mid-40s, have good credit, and have no accidents or tickets. I was also told the rate was low because the company does not insure anyone under 25--information that doesn't apply to me. Last month, I received my January renewal and was informed my monthly premium would increase by $102. That increase would have made my auto insurance payment higher than my car payment, which is unacceptable to me. When I contacted my broker and asked her to quote Progressive and a few other carriers, I also did my own research. I discovered that going directly through Progressive was significantly cheaper. In fact, the quote I received on my own was $1,649 less for the 6 month renewal than what I was being quoted through the broker. I understand that insurance agencies are businesses, but that level of difference is hard to justify. For that reason, I chose to move on. Paying an additional $102 per month--especially when far better options exist--was simply not something I was willing to accept. I recommend doing your own research as well to compare especially with the economy.

Thank you to all the honest reviews for this FAMILY OWNED insurance company. Just because it's…read more'family owned' doesn't mean it's better, in fact, to me, it means less professional. So I'll continue my search for insurance elsewhere.