I had a great experience working with Jaime on my umbrella insurance. Jaime took the time to answer…read moremy questions (20+ question through 5-6 email conversations) clearly and helped me get the coverage set up correctly. I really appreciated Jaime's help and would definitely recommend her.

We have been trying to reach someone for months about our policies. No one answers. I was able to…read morefinally reach someone last week who provided our new agents name and email and my husband called and alo sent an email. No response! I am leaving a yelp review in hopes this will cause someone to reach out or provide a number that someone will answer. I see the owners message but there is no way to reach him by selecting his profile. Marc if you see that please contact me.

Thang and his team have provided stellar service for several years to meet our complex set of…read morecoverage needs comprising 6 policies. Every contact has received a prompt and informative reply, whether to review premiums, change coverage or report claims. The team's focus on customer satisfaction is awesome. Very highly recommended!

Thang has been my go-to agent since his State Farm days, and I truly appreciate everything he has…read moredone to keep me protected and insured. He is highly communicative, responsive, and consistently provides white-glove service. Since we met in 2022, he has always gone above and beyond to ensure my needs are met. I couldn't ask for a better agent--someone I can trust and rely on without hesitation. Thank you Thang!

Christian Ramirez was very prompt with responding! It's my first time getting auto insurance on my…read moreown & he walked me through the process, & delivered my quote quickly. He was available to answer any questions I had & I ended up going with his insurance! Highly recommend him to anyone, very resourceful & helpful. :)

Had a very good experience getting help with getting insurance for the first time here at…read moreAcceptance with Arianna Gonzales she was so sweet and helped me so much and gave me a great deal ! Come with her she so great and helpful so greatful for her services:)

I went in today, to try and resister a vehicle using their service. I was told that I had to pay…read more$700.00 pulse a $65.00 fee, and that they could only take $300.00 using my credit card . The remainder of the $400.00 had to be paid cash. And was told that I would have to come back on Monday to continue the process of registration and pay another $130.00 for registration slip. oh yeah!! And another $65.00 fee and then I would get my registration and tags for the vehicle the total was $960.00 So I decided to go to the DMV instead witch the wait was not to bad 1hr and guess how much I paid. $92.07 So the trip to the DMV saved me from getting ROBBED $867.93 I went with my gut feeling, I knew something was not right!! People please be careful who you go too.

Great ladies!!!!! kind and generous! Attentive too! Great place to go to for car insuranceread more

Uriel was super helpful gave me all the information I needed highly recommend ask for Uriel !read more

Uriel was very helpful and answered all my questions! I recommend this place to anyone who needs…read moregreat customer service.

I do not recommend this place to anyone. It's a scam insurance company with terrible customer…read moreservice. They don't care about their clients and only look for ways to take your money. Avoid them at all costs!

Went in with hopes of getting cheaper car insurance other than Allstate. The lady who helped me was…read morevery nice, I don't remember her name though, it started with an H. I am a pretty young driver so obviously insurance is not cheap if I don't go with my family's insurance. However I figured it was worth a chance to see if it was because this place was near me. I would definitely come back a couple years later just to find cheaper car insurance.

Got my service here and it only took two hours unlike the dealer which would have paid at least a…read moredozen dollars for the same service. Will take my vehicle here. Well done AAA!

I had an outstanding experience with AAA customer service thanks to Angelique, Jenn (Manager), and…read moreShree. From start to finish, they were incredibly professional, attentive, and genuinely committed to helping me. Angelique was patient and thorough, making sure all my questions were answered clearly. Jenn, as the manager, demonstrated exceptional leadership and went above and beyond to ensure everything was handled smoothly and efficiently. Shree was equally helpful, kind, and responsive, making the entire process stress-free. It's rare to come across a team that is not only knowledgeable but also truly cares about customer satisfaction. Their teamwork, communication, and dedication made a big difference in my experience. I highly recommend AAA, especially with a team like this supporting their customers. Thank you all again for your excellent service!

An 82% increase in 2025!!!…read more I previously had a 6-month cost of $1,257.44, or monthly payment of $209.57 (but was charged $230.30/month and they have not explained why). As I understand, an at-fault parking lot incident would be 1 point. More than two years have passed with a clean record as well as mileage that decreased to 1/10 (if not even less) in the past 8 months. I had no significant increases until this year. I also checked with friends and family with State Farm in California, and they had approximately 17% - 22% increases (which CA approved), not an 82% increase! This is unique to their agency. They are stating that s previously stating that "2 full years have passed since 11/19/2022. A clean driving record with no at-fault accidents or violations is a 0 or SR. Because of this at-fault accident your driver rating should be a 6, but 2 years passed, meaning your driver record is currently now a 4." State Farm billing states that "For every 12 months since the renewal following the occurrence of a chargeable accident or the conviction of a minor violation, the initial assigned Driver Record Level for that chargeable accident or conviction shall be lowered by 1 level." This agency is stating "Every 12-month period, your driver record would decrease by 1 point, meaning this incident will be on your driver record for 4 more years." In the state of CA, at-fault minor parking lot incident is 1 point and is on record for 3 years. This was not a traffic violation or other serious infraction that would result in a 6 rating or longer lasting record. It does not make sense that they JUST decided to raise my payments by 92% after more than two years of a clean record when I am in year 3 and back to a 0 rating. ABSOLUTELY RIDICULOUS. I have obtained four 6-month quotes with other reputable auto insurers with my record that are within $250 of my previous $1257 6-month rate and will no longer do business with Rachel Bhan.

Reliable professional caring knowledgeable agent. Staff are also very on top of things. Efficient…read moreand fast with questions and communication.

I been coming here for over a year now and for the kid of sports car I drive they give me the best…read morerates. Kim is always a great to work with. She's kind and very personable. She sends out friendly reminders making sure your staying on top of your bill so you don't lose your coverage. I'll continue giving them my business as long as nothing changes. The only bone I have is that I wish Farmers offered good drivers perks.

This office is competent and professional with friendly interaction and helpful to my individual…read moreneeds. The rates are good and has insured me for over 10 years for the landlord insurance coverage. I will update if there's more improvement or needs improvement.

Fast and efficient! Mr. Long helped with our passport renewal. Will return and recommend to others.read more

The best customer service and the most responsive in your real estate, commercial, business, or…read moreauto insurance needs. He is very honest and it has been long over due to give Long some love. Easy to talk to and knowledgable. He takes cash, money order, or check only.