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    AAA Piano

    4.6 (117 reviews)
    Open • 8:00 am - 6:00 pm

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    Response time

    8 hours

    Response rate

    100%

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    1895 Wm Knabe & Co Upright
    Marilyn H.

    I feel very fortunate to have found AAA Piano to service and tune our 1895 William Knabe & Co. (Baltimore) upright. Before moving to this area from the Bay Area, we had the piano completely refurbished. It took 2.5 years to complete and it was worth it. We had the piano deliver to our Roseville home in 2017. But once in the Roseville area we did not know where to go for tuning services, so this beautiful piano sat untuned for more than 6 years. Steve of AAA Piano responded to my inquiry on Yelp almost immediately and then scheduled service for the very next day. He is so friendly and extremely knowledgeable. It was comforting to learn that he knew of Knabe pianos and was very familiar with the instrument. Its beautiful sound will once again grace our home. AAA Piano is a full service company. We greatly appreciate the friendly professional service and will continue to use AAA Piano for work on our Knabe.

    1867 Chickering Square Grand Piano
    Donald B.

    We have a restored 1867 Chickering Square Grand piano - although a beautiful piece of furniture, it is also very persnickety. Needing it tuned, we were fortunate to find Steve at AAA Piano because finding someone with such a depth of knowledge of this type of piano is difficult, indeed. Steve was amazing. He was responsive and enjoyable to work with and clearly loves his work. Not only did he tune it, that's really the easy part, but he was also able to find solutions to how others have "fixed" the piano over the decades or even centuries. Remember, parts are not readily available for a piano built at the end of the Civil War. The piano sounds so much better, and my wife says it even plays better -- we will be calling Steve in six months or so for another tune. Considering it is a rare and delicate antique that is also played frequently, we truly feel we can entrust our prized piano to his care.

    My dear wife and our beloved Yamaha C2 Piano
    Blair R.

    We adore our 1998 Yamaha C2 grand piano that we purchased from Steve 3 years ago in 2021. He has also tuned it for us. Price for purchase and delivery was fair, and we are so happy. A friend who is a professional jazz pianist loves our piano, too, when he visits. Thank you Steve so much!

    Yamaha U3 upright piano. Made in Japan.
    Michelle M.

    Bought our Yamaha U3 piano from AAA piano last May of 2020. It was a pleasant experience. Steve was very responsive to all our questions. He's professional and easy to talk to. The piano we purchased is in excellent condition, looks new! My son enjoys playing in his first acoustic piano. Even after a year of purchasing it, Steve has been nice. He comes to once a year to tune the piano. He comes on time and does his job well. Thank you Steve!

    I am a board member with Reflection MCC Church. We were moving to a new location and needed to move our 100 year old baby grand. Spoke with Steve Stokes and not only did he provide an reasonable quote for the move but also considered we are a nonprofit. Steve and his assistant showed up on time, in fact earlier to avoid rain. They very carefully dismantled, covered and turned up on its side and onto dolly. Once at the new location, they carefully reassembled and checked out everything including tuning. They found the sustaining peddle has come loose and took time to fix that and make sure all was working properly. I am so grateful for the care taken with this special member of our congregation. Thank you Steve! Debbie Hunter

    Christina C.

    Steve and his helper were AMAZING. I had a 5' Sherman Clay baby grand piano that needed to be moved and they handled it with precision. It was a difficult move out of our home but Steve and his crew worked like a well oiled machine and took great care to protect and support the piano during the move. Great communication and a fair price. I can't recommend them enough! Thank you, Steve!

    Moved my piano from Sacramento to Petaluma and did a great job moving it up a flight of stairs and into our front office. Friendly and very skilled at moving the piano with the owner and an additional mover.

    Piano before pick up
    Vanessa A.

    Incredibly Disgruntled and frustrated! I will give you a quick overview with some things you Should know. Read first and last paragraphs if you want a quick read Services I received: AAA Moved my piano to their storage from my home, stored my piano for about a year, then moved it out of storage to my cousins home because no one was available to open facility at time my movers could pick up ... during posted business hours. In my initial contact and service of picking up and moving grand piano to their facility the owner was kind, professional and prompt and as far as I know the cost to move my piano to their facility was fair. I paid with check upon pick up. And there was no mention of any fees other than storage. I was told I could visit my piano if I wanted. I would have left a decent review at this time. While my piano was in storage I was frustrated as I cannot pay online, over the phone etc. only check which I did but it's not my go to and for me the management of the account is inconvenient and communication was not the same thereafter. Roughly a week or to before I was to move I out of town I called and spoke with the owner to get an estimate on selling my piano to them. I mentioned I was going to move and trying to figure out what to do. Owner says let me look at your piano and came back to me with what I thought was absolutely unreasonable. That's ok we have a difference of opinion I decide not to sell. I've called and text the owner not sure how much time before he gets back to me but we talk on a Thursday I let him know the movers just confirmed on Thursday they will come Saturday to pick up the piano. Even though hours online say 6-8 7 days a week I want to confirm someone will be there. First he says he is out of town. Then he asks what time that he absolutely cannot do the morning to get back to him with a window of when they will come and then via text after we hang up he will be on a plane all day. From my point of view I thought this was a business where someone was there on a daily he later says it's by appointment only and that even though my movers are coming it is going to cost about 250 just for him to move it out of the room it's stored in for my movers to get it. Long story short I was not able to get my piano I had to give it away to someone. The cost to move from the facility to that persons house may or may not have included that 250 fee to take out of their facility. It seemed more expensive than pick up if I recall. personally felt sabotaged into leaving it behind after no one could open the facility for my movers to access, and he changed his time from an offer to buy to we are not buying at this time and the fee to move it out of the room for my movers to pick up felt off. I was not told this when they picked up. So yea I'm not happy and this is my honest feedback and review. Key notes I wish I would have known when they picked up my piano. 1. There is not someone at the place of business daily during business hours it is appointment only. T 2. Payment is by check only and you should keep track of how much you paid and how much is due for your convenience 3. Sometimes text is more efficient 4. Apparently to pick up your piano yourself or by other movers AAA will charge you $$$ to move it out Of the room/area that it is in. 5. Write down your quotes /estimates

    Kevin A.

    We purchased a lovely used Yamaha piano from AAA. Steve and Joel are professionals in every sense, know pianos, and are friendly and funny. They hauled our old piano away for a reasonable fee and took great care setting up the Yamaha. Their used piano inventory is in prestine condition, litindiscernible from new pianos. Update: We just got our included piano tune up. Steve continues to provide "AAA" service. We're very happy with our purchase and the service from AAA.

    They stored my grandmother's 1918 Steinway for four years for me. When I bought a house in the northwest, they made all the arrangements to have it delivered. They took great care of the piano and I would highly recommend them.

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    Steve was awesome! He's moved two pianos for us and he takes great care of them everytime. Thanks Steve!

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    Page 1 of 3

    Ask the Community - AAA Piano

    Review Highlights - AAA Piano

    “Steve, of AAA Piano was very professional, friendly and acknowledge about our 1895 William Knabe & Co upright piano.”

    Mentioned in 83 reviews

    Read more highlights

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    United Piano

    United Piano

    (57 reviews)

    Excellent piano technician -- highly recommend Joel at United Piano…read more This review really starts with a little backstory. We have a Schafer & Son SS-51 baby grand piano, and it is my teenage son Jaeden's main piano. After having the piano tuned by another tuner, we were disappointed to discover that several sticking keys we had specifically asked to have looked at were still not working properly. After several attempts to get the issue resolved and not receiving a response, we decided it was time to find another piano technician. Since this is Jaeden's main piano, he actually did the research himself and found Joel Lane with United Piano. We decided to give Joel a call, and I'm very glad we did. Joel showed up at our house exactly as scheduled. From the beginning, he was respectful, professional, and took the time to inspect the piano and explain to us what he was going to do. The difference in the level of attention and workmanship was immediately noticeable. Joel meticulously disassembled the piano keys and began working through the piano, doing the necessary tuning, adjustments, and maintenance. I watched his progress intermittently, and it was clear to me that he was actually getting into the piano and addressing the mechanical issues rather than simply tuning the notes. Joel spent just over three hours working on the piano. During the process, he also noticed that some of the keys were still off from the previous tuning and made the necessary adjustments. When he finished, Jaeden sat down and played the piano. He was thrilled with how everything felt and sounded. Most importantly, the issues that had brought us to Joel in the first place were properly addressed. As someone who doesn't know a great deal about piano repair or tuning, I really appreciated that Joel took the time to explain what he was doing and then actually took the time necessary to properly maintain the piano. This was a completely different experience from our previous service, and it gave me much more confidence that our baby grand was being properly cared for. When it's time to have the piano tuned again, I already told Joel that we'll be calling him. Thank you, Joel, for taking care of Jaeden's piano! We will definitely be using United Piano again.

    The entire experience working with Joel was top-notch. From communication, to scheduling, to the…read morework itself, I was impressed with Joel's responsiveness and professionalism. On top of that, he is a very nice guy! If you need your piano tuned or serviced, stop looking and reach out to Joel. You won't be disappointed.

    Master's Touch Piano Service - He's tuned that upright regutarly too.

    Master's Touch Piano Service

    (39 reviews)

    Vincent is a master at his craft! My piano sounds magnificent and healthy after service from…read moreVincent. His knowledge..expertise..and that amazing ear will make your piano sound better than ever. If you want the best please call Vincent!

    I found Master's Touch Piano Service on Google and decided to give Vincent Blake a call because I…read moreneeded my baby grand piano tuned and wanted him to look at a few sticking keys. Vincent answered the phone and, because of a cancellation, was able to come out the same day. He showed up as scheduled, which I appreciated. I don't know a lot about piano tuning, so I was expecting him to inspect the piano carefully, especially since I specifically asked him to look at some keys that were sticking. Most of the tuning was done using an iPad program. Vincent was very talkative and spent quite a bit of time talking about various things while working. He did wiggle and check the sticking keys briefly, but then continued with the tuning. The tuning took about an hour and a half, and I paid him $180 through Zelle. The piano is my teenage son's main piano, so when he came home from school, he was excited to play it after having it tuned. Unfortunately, he immediately noticed that the same keys were still sticking exactly as they had before. The issue had not been addressed. We contacted Vincent right away and explained what happened. He told us that he was waiting for some special piano oil and said he would take care of the problem once he received it, which he said would be in several days. We agreed to wait. A week went by without hearing anything, so I called him. He answered and said he was still waiting for the oil. A few days later, I tried calling again, but there was no answer and his voicemail was full, so I couldn't leave a message. I tried calling several more times with no response. I then went to his website and sent an email explaining the situation. I never received a response to that either. At this point, I felt like I was being ignored and decided to have another piano technician look at the piano. I also wanted a professional opinion on the sticking keys that I had originally asked Vincent to inspect. To be fair, Vincent did show up on time and did tune the piano. However, based on my experience, the tuning felt like the minimum service necessary, and the issue I specifically asked him to look at was never resolved. The biggest disappointment was the lack of follow-up and communication afterward. I paid $180 expecting not only a tuning, but also for the sticking keys to be properly evaluated. Instead, I ended up having to contact another piano technician. I'm sharing my experience so other piano owners can make their own informed decision. My experience with the initial service was acceptable, but the follow-up and customer service afterward were very disappointing.

    The Nicholson Music Company - The living rooms current inhabitants. These are the guitars Andy works on.

    The Nicholson Music Company

    (107 reviews)

    $$

    So i took my Tele, Player II modified, in for a tune up... I bought it at Guitar Center and i got a…read moregreat price but it need some work... the frets stood out a bit, some of the frets were rough and needed polishing and the action was a little high... This is high end local shop and it was recommended by Fender as a place to get great service. I dropped it off early July and was told i would get it back around early August. No big deal to me I was in no rush. Its not a large location (located in a small strip mall). The shop is very nicely kept but all the guitars have string locks on them so there is no casual picking up guitars here. They have a great selection. I went by today to pick up my guitar and paid $90 for the tune-up and presumably a new set of strings, which I was told would be replaced. I got home and plugged in and in less that 5 minutes of playing my fingers were black from the strings! The strings had a weird feel to them I don't know what brand they use but it would not be a brand I would purchase. In previous setups at other shops the tech would always ask what type of strings i would like to have as replacements... this was not offered; my mistake for not specifying but considering it was a higher end i was guessing they would use better strings... Some of my frets are still rough so I don't know why they were skipped. The action itself did not appear to have been worked on at all... Overall, this was not a stellar experience here. My search for a tech goes on... word to the wise.... make a written list of what you want done if you have your guitar worked on here...

    This is a great place to shop for guitars and pedals. Staff there is cool and knowledgeable, plus…read morethe guitar tech. Andy is excellent and trustworthy with your guitar needs. They have a great selection of fender, Martin, Charvel and guitar pedals.

    AAA Piano - movers - Updated September 2026

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