Joseph was amazing! Very nice and willing to explain the entire process of tuning/repairing our…read morepiano. I will use him for all our piano needs from now on!

Joseph came over and worked on my Estonia Parlor Grand. It is about 15 years old and the felts…read moreneeded work (he did a 're-shape and decompression' - i.e. he sanded off the wear marks on the tips of the hammers and did with the pokey thing. I cannot really expressed how much this improved the sound. Here are a few impressions: the tone is smoother, and also more focussed. THe accents are very clear and defined without having to hit the key too hard. The soft parts are more singing and colorful. It is easier to bring out the voices. The leading voice is very clear and bell-like. I could just go on and on - as I play it I keep hearing more good qualities. I am working on an Impromtu by Schubert, a Chopin Ballade, and Beethoven's opus 109. It is like being a painter and being handed a pallette of bright pure colors, where before you had only a selection of dull and dark.

I have used Uriel before - he does magnificent work -- worthy the wait time to get the finished…read moreproduct. Well worth the price.

From the owner: For decades, master craftsman and piano restoration specialists at Uriel's Piano have amazed piano…read moreowners and dealers with their superior artistry, attention to detail, and professional customer service. Like great artists working in oil or paints, Uriel's Piano relishes working on the world's finest pianos. The fine carpenters and expert woodworkers at Uriel's Piano view all pianos that enter their facility as valuable instruments or heirlooms and consider it a privileged challenge to work on them.

He's tuned our pianos at our church for 10 years and does excellent work. A very conscientious…read moretechnician. I can recommend him highly.

From the owner: Standard tunings are $140. I can fix minor repairs such as sticking keys at $40/hr. 40 years…read moreexperience.

Had a very disappointing experience. The technician tuned and cleaned the piano while clearly…read moredistracted, spending much of the time arguing on the phone. Not only was this unprofessional, but he also wants to charge full price despite the mistakes made. I reached out to the company multiple times to have the issue corrected, but they missed two scheduled appointments. They claim to have sent confirmation emails, yet none were ever received. During our conversation, the technician even stated that he never wanted this job but had to do it because it was his family's business. He has since sent combative text messages regarding his own performance and is now demanding an additional $299 to come back and service the piano. If you want your piano serviced correctly and professionally, I'd strongly recommend looking for a different company.

Today my upright piano was tuned and deep cleaned by Clare's Player Pianos and I could not be…read morehappier with the experience and the outcome. My tuner Duncan was prompt, friendly, and knowledgeable. My piano sounds better than ever - the tone, the feel of the keys and the shine are all wonderful.

TL;DR: Paid $1,450 for piano repairs, got ghosted for nearly two months, and only got my piano back…read moreafter involving the police. I'm writing this review to warn others about a deeply troubling experience with Brandon Lewis, owner of Perfect Pitch Piano. After years of routine piano tuning without issue, I hired Brandon in April 2025 to refurbish the keyboard action of our Boston Grand Piano. He quoted $1,450 for the job, took the keyboard to his workshop, and accepted a deposit. Brandon picked up the piano action on May 12, 2025, and promised to return it by May 16. What followed was a string of missed appointments, broken promises, and excuses ranging from medical issues to weather delays. Despite paying the full balance, the refurbished keyboard was never returned. Communication became sporadic and evasive, and attempts to resolve the issue were met with silence or further delays. After weeks of trying to recover the keyboard, I had no choice but to file a police report. In researching Brandon further, I discovered multiple prior reviews from other customers describing similar fraudulent behavior. I strongly recommend reviewing recent feedback from other clients on his Yelp page, where similar complaints--including one involving a Steinway piano action--suggest a troubling pattern, not an isolated incident. The detective assigned to the case attempted to contact Brandon multiple times using all the phone numbers on file, but received no response. It wasn't until the detective left a message stating that charges would be pressed and an arrest warrant issued that Brandon finally returned the call. After much back and forth, Brandon agreed to return the piano action. He claimed he had been hospitalized, that his phone was stolen, and that Apple took an extended time to restore his credentials--hence his lack of communication. Ultimately, Brandon returned the piano action on July 7, 2025--nearly two months after the original promised delivery date. Please do your due diligence and consider alternative providers. What began as a routine service turned into a time consuming and frustrating ordeal.

I do not recommend Brandon. He came to me when I was looking for piano tuner on Dec. 2025, I…read morehad already booked one with another technician for the next day which was Christmas Eve for $185 but then timing was not working out well and he said he could come that day at 5 p.m. I agreed to that time. When I asked his price, He did not give me a price over the phone. Instead, hearing my player piano play over the phone while we talked, he said, "It sounds like you might need a bigger service - that would be for $385." I didn't agree with that diagnosis but I allowed him to come for that price to get my tuning done .- knowing he was $200 over the average price. The only price he quoted to me was the $385 without mentioning any other service.He came , sat down and did his thing without any commentary about my piano. After two hours he was finished and I I gave him my card for payment. However, he appears to be frustrated that the card did not process quickly and he left with my understanding that a receipt. would come in shortly which didn't happen. When I got my credit card statement, I saw he had charged me $709. without giving me a receipt at the time - saying his phone was too slow at processing it and he left. I protested the charge with Citi but he fought it with a bogus invoice or receipt that had my name at the top that he sent as his document, But... it had never been presented to me. He had never given that information to me. or explained anything about my piano. He just did his thing and took my card for payment but never showed me a balance because he said he couldn't get it finalized. I never got an invoice or receipt. This copy from Citi was the first I had seen of his prices - he had only quoted oe price to me verbally and I accepted that as his only price to come oit. I never agreed to a bigger service but maybe he didn't want to undertand that. I did accept the amount of $385 as it was the only price he had given me for my service. That was my complaint and the issue of my case. He then made up a bogus document that looked ;ike a receipt with my name at the top showing his charges and sent it to Citi. - forms documentation but it never was sent to me. The was the complaint. I never authorized the" bigger service" and never wanted or requested anything but a simple tuning. and he never made any comments as I expected about my piano. when he just did his own thing at the piano, About a week after he left., it was noticed that the tuning was not in tune. I reported it to him and he said sometimes it can change. I then had another technician come out and check it and they confirmed that it was not in tune. IT WAS NOT IN TUNE. He returned for his flashlight he had forgotten and HE TESTED THE TUNING, and confirmed that it was off. HE DIDN'T HAVE THE MONEY OR SUPPLIES TO FIX IT, SO.. I agreed TO GO WITH HIM AND PAID THE $40 for the supplies he needed to fix it. The issue is that he is unprofessional and untrustworthy. I wanted the amount of the overage he charge reversed. I also felt that he took advantage of me - an 80 year old woman - to upsell me on a service that I did not understand and he never tried to explain to me or demonstrate a need for. Yet he charged my card for three services - one that was never mentioned, which totaled $324.00 over and above the amount I had authorized to be charged. He was angry when I disputed the $324 extra charge and threatened me because of it .

Needed a piano moved and contacted this company. They were prompt, affordable, prepared and very…read morenice interaction all the way around! Highly recommend and would definitely use again!

First, I'd like to start with the positive. Local moves - A+!…read more Now, after they did 2 local moves for me, I decided to use them for an out of state move. I felt fully confident going into this. Dallas to Boston. I reached out to Andrew, the owner and we chatted for weeks regarding logistics. I was very specific as this was my grandmother's piano that I had a special tie to. Photos, videos, measurements, not just written but photos of measuring tapes, etc. I was promised no problem. Andrew's crew picked up the piano at my house in Dallas. Great crew, no problem! I get given a delivery date. Day before, I reach out to get told there was an issue and we had to push it back a week. No problem. A week later, no piano, another week push back. No problem, I understand. But now, I find out my piano is in Seattle! Why, they are making several deliveries. Okay, I get it. I'm now told by the delivery guy they got held up in Seattle because the recipient wasn't ready. We add an extra day. They now have another stop (I think Arizona). Guess what, recipient not ready, we add another day. Then my time comes. Memorial Day! 9:30 PM!!! Yes, PM! They arrive. First, I get told, no credit cards! Cash or Venmo. I find that odd because I paid the first half via credit card. Oh well! Moving on. My Steinway Model B gets unloaded! We get to the elevator and guess what, it doesn't fit. The delivery guy, who I now learn is a different company owned by Andrews brother is now FaceTiming Andrew to get guidance. No luck. I said, you'll just have to take it back to Dallas! This is when things go bad! These were the statements I got - I don't have room on the truck! Hmmm, you just took it off. I have a big paying job where I'm picking up 3 pianos in Yonkers NY! Can't you just leave the piano in the lobby here? It adds value! WTF! Now I'm pissed! Remember, it's after 9:30 PM! I can't even get a storage! I told them they'd have to wait until tomorrow. The answer, no! But, remember, he stayed in Seattle and Arizona (I think). What am I to do at this hour? I have no option besides to sell it! Yes, at this hour. I have no clue how to sell a piano, much less at this hour! The owner gave me two names of brokers. One, asleep (well, go figure). The other awake in Florida! I get made an offer that made my skin crawl but I have zero other options. I hang up the phone to hear, "we got it in." I'm now crying with excitement! Up we go to the 28th floor! We arrive! I look at the piano! Scratched, dented and damaged from shoving it in! I bring this to the attention of the guy and he said, well, Andrew will have to fix it! I'm now beyond pissed! And guess what, Andrew doesn't answer his phone! Next comment was, he will have to get someone to come here to fix it because it's never getting in an elevator again. So, I'm supposed to accept the damaged piano that can never be moved again and hope he will fix it. I'm sorry but I'm not stupid. Piano is sold. They try to collect a moving fee from me still! Even with all of my receipts of texts, videos, acknowledgments, Andrew now won't even reimburse me for the first half of the move! I had to sell a family heirloom on a holiday, after 9:30p, for a huge loss and now I don't get any refund on a move! Again, as I started, local moves, great! Long distance, find someone else! At this point, with what I've experienced, I wouldn't trust them with anything! Good luck!

Very kind, professional and easy to work with! Quick response time with a very good price.read more

These guys were awesome. Showed up on time. Quickly got my baby picked up and moved onto the truck…read more They made sure to secure it safely without scratches or any other damages. They were helpful to get me setup in my new home. Appreciate them very much!

I had used Kent in the past for piano tuning...at which he is excellent...and when the pedals on my…read moreYamaha Clavinova were damaged by movers, I contacted him. He spent many hours researching the problem and found that the parts needed were no longer carried by Yamaha. Then he found parts that he could substitute, and he used them to repair the pedal. They worked!

From the owner: Coppell Piano Shop provides friendly and professional piano services to neighbors in Coppell and…read moresurrounding communities.