I am honestly blown away by all of these positive reviews of this agency…read more My experience was just the opposite. I own two houses in Roanoke County and went to this agency after seeing their ads in The Roanoker Magazine. Liberty Mutual had more than doubled my homeowners premiums over the last three years. So, I called them to see if they could do better. I got a return call the next day..,and they said they could not help me. REALLY? Their ads are clearly deceptive. They did NOTHING to try to find acceptable coverage for me. Think again...about using this agency. It appears...that they only want the "cream of the crop" rather than the Average Joe kind of risk. Shame on them. Allstate wrote me two new homeowner's policies immediately with same limits that I had with Liberty Mutual at MUCH LESS premiums. Definitely...a crappy experience with Meador Insurance Agency.

Bill has been so amazing to deal with since trying to obtain flood insurance after the last big…read moreflood in Roanoke! He's answered my ridiculous questions day and night, in and out of work, and walked me through the whole process. His staff is great as well! In a sea of stuffy old insurance agents, he's totally different. Highly recommend you at least talk to him and see if he can either help protect things you may not have even realized you needed to protect, or maybe even save you some cash by switching to one of the companies he represents. I already love having a real person I can pester with my questions and concerns. Thanks Bill!!!

Sad experience with this agent. Canceled my policy due to failure to submit audit. That was okay,…read moreeven though audit was submitted. She then without notifying me reinstated my policy. Did not realize until I started getting bills. Called office several times but she was always too busy, unavailable or out of the office. Should have acted as an agent and notified me of what was going on. She did nothing and her assistant told me to ignore the bills. I did not but tried to call the office and State Farm. Just got the run around from one person to another. Was told by customer service that Amanda had turned the account over to a collection agency. This agent is very deceitful and no help in resolving issues. Does State Farm not vet their agents? DO NOT RECOMMEND.

Not really helpful... Called multiple times secondary to relocating to Roanoke/Salem area and…read moreneeded a quote for car and home owners insurance. Spoke with the receptionist who was friendly and took down my contact information, then I had to call back about the quote due to lack of follow up--- again nothing. Bad customer service with no follow up.

Jessica is kind, professional, and very timely! I was impressed by how quickly she responded to my…read morerequest. I'd definitely recommend her to anyone!

From the owner: At Jessica Shafer State Farm, we are proud to serve Roanoke, VA, and the surrounding Roanoke City…read moreCounty communities with reliable insurance coverage they can count on. We strive to provide the highest quality multi-line insurance products and financial services including auto insurance, homeowners insurance, renters insurance, life insurance, health insurance, business insurance, and much more. Helping make life easier for you and your family in the Greater Roanoke Area. License #: VA-155933, NC-3002930776, WV-3002365446

Ellis is an outstanding agent. He is knowledgeable, responsive, intelligent, and he cares about his…read moreclients. I have had nothing but good experiences with him and highly recommend him.

I was with Ellis for at least a decade and like an idiot, went to another company when my husband…read moregot a lower quote on our policies about a year ago. Ellis and Darlene were definitely "there like good neighbors" for me during several events over the years.

The best customer service out there. Eleanor is always cheerful, helpful and knowledgeable.read more

From the owner: We are an independent insurance agency. Independent means we don't work for a single insurance…read morecompany, we work for our clients to find the best insurance for their needs. Call us so we can work on your behalf!

If I could give this business 0 stars I would. A little background for you: I started this policy…read morelast year and got a good amount of discounts, my agent was always a call or email away and tried to answer my questions the best he could. A few months ago my monthly rate went up by more than $20. I emailed him asking why this has happened and for an explanation. He responded that another agent would get in contact with me as to why my rate increased as he was leaving the business. A few weeks went by with no response so I give them a call. I explain what happened and instead of pinpointing why my rate went up or trying to lower it or fixing this issue. I was told that they don't handle things the way Sam did. That he "must have dropped the ball and not forwarded the email to them" I don't want to hear the blame game going on in your office. Accept the responsibility of correcting it as I am your new client. Again I told them I wasn't forewarned of the changes to my rate and therefore the details of my rate were not honored or honest. The office manager of this place told me sorry that happened we can't really do anything, it's Sam's fault; however we do things differently as to not have the same issues he did. How in the world does this even make any sense. You want to be different...maybe you should act in it and correct the situation. So I asked her "so you mean to tell me I just gave you guys over $100 is whatever money and you are sitting there filling your pockets on my lack of provided information? So you scammed me!" she responded with "we have gotten a lot of unsatisfied people about how this was handled and it was really because of Sam and we're sorry, but nothing can be done" be a professional and offer to help or ensure this problem isn't persistent; not claim to be so much better but sit there and point your finger at someone else and saying sorry we're taking lots of your money because we weren't together enough within this office to have handled the task of transferring and maintaining clientel. Rediculous. Please dear reader. Run as far as possible from this establishment. They have nothing in mind for you rather than to sneak those extra dollars from your account on derogatory terms.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate agent in Roanoke, I've gotten to know a lot of local families. I enjoy being a part of the community, and building relationships is one of the best parts of my job. I know what life is like in Roanoke -- that we choose cars, homes, boats and more to fit our lifestyle and budget. I also know how important it is to do the same when it comes to protecting them. I look forward to getting to know you and helping you find the solutions that meet your needs.

Why I really like my insurance company: Really nice staff…read moreGreat reliable parent insurance company Really nice staff GREAT prices and really customized to my specific profile and life. Really nice staff Easy to reach Really nice staff Locally owned business and BTW the staff is really nice.

We worked with Kara to find us auto and homeowners insurance after selling our homes and buying a…read morenew house this month. Kara is kind, courteous, and 100% knows her business. She was quick to respond and not only that, saved us both close to half what we had been paying. She is an asset not only to her agency, but to the people she helps. I am 70 years old, and well remember the days when you actually were assigned an agent and worked with that person throughout the life of your relationship with your chosen company. I had believed those days were long gone, but Kara proved me wrong. I cannot recommend her highly enough. She will go well past the proverbial 10th mile for her clients, and they can only benefit from having her in their corner!