We stayed at the Hampton Inn while attending the Front Line Freedom hike and had a great…read moreexperience. The hotel was extremely accommodating to our group. They allowed us to gather in the lobby for a few hours at night with others participating in the hike, which made it a great place to connect and spend time together. They also have a beautiful outdoor area with a fire pit where we were able to relax, enjoy some cigars, and have a few drinks after a long day. It really added to the overall experience. One of the standout touches was the staff opening the breakfast buffet early for us since we had very early morning hikes. They did this for two days over the weekend, which did not go unnoticed and was greatly appreciated. The staff was friendly, accommodating, and went out of their way to make sure we were taken care of. The rooms were clean, comfortable, and well maintained. Highly recommend this Hampton Inn, especially if you are traveling with a group. They truly went above and beyond.

Overall, our stay at the Hampton Inn Salem was okay, but there were definitely a few things that…read morecould have been better. It worked fine for what we needed while traveling, but I would consider it more of an average hotel experience. The lady who checked us in was very helpful and friendly. Check in went smoothly, and we had no issues getting settled into our room. The breakfast was also good. It was your typical hotel breakfast with the usual options, but everything we had was good and it was nice having breakfast available before getting back on the road. One of my biggest disappointments was the fitness room. I like being able to get a workout in while traveling, but only one of the three treadmills was working. Having three treadmills available looks great, but it does not help much when two of them are out of service. Hopefully they get those repaired soon. Another thing we noticed was a strong chemical smell throughout the hallways. It smelled like the carpets had recently been cleaned, but either too much cleaning solution was used or the carpets had not been completely rinsed and dried. The smell was pretty noticeable when walking through the halls and made them smell damp rather than freshly cleaned. I appreciate that they are cleaning the carpets, but whatever process was used could definitely be improved. The hotel itself served its purpose for our trip. The staff interaction we had was good, breakfast was convenient, and we were able to get some rest before continuing on our travels. Nothing happened that would make me say this was a terrible stay, but there were enough small issues that I could not rate the experience higher. With some attention to the fitness equipment and the carpet cleaning situation, this could easily be a better experience. For a quick overnight stop while traveling, it gets the job done, but based on this particular stay, I would consider it an average hotel experience overall.

We regularly stay here, and it is always fabulous! This time, we stayed in the Rowland Suite, and…read moreit is my favorite room so far! It has a balcony, which is always something I really enjoy. I love the showers in each of the rooms with the rainfall shower heads, but this room also had a wonderful bath tub! After soaking in that, I felt like I had just walked out of the spa! This hotel is so elegant, the staff is wonderful and every room is well appointed with a Lavazza coffee/espresso machine, a mini fridge and complementary waters. I also love that the "lobby" has extra waters, juices, yogurts, fruit and breakfast bars available to guests 24/7. Perfection!

Should be 5 stars, warm greeting at check in, absolutely wonderful room, so many extras. The…read morebathroom has a walk in shower with toilet in one part, a double sink behind the door. The worst shortcoming is the parking. Their lot is down the street and there is no valet. And it's a very weird lot, only certain spots available, hard to read the numbers. It just doesn't fit with a higher end hotel.

Stopped here for a night over a road trip…read more Pros: Clean room Fairly large Ample parking Free bfast Fridge Comfortable bed Large bathroom Cons: A little noisy from room next door

This is a hotel in the middle of nowhere, who charges a $5/day/vehicle "parking fee." This is not…read moreeven in a place where parking is a challenge! Add to the room fee, but don't scam people on a parking fee. Won't stay here again.

Nice hotel. Incredibly helpful and friendly staff, especially Melissa and LaToya. Beds were soft…read moreand comfy, pillows nice too. Breakfast was amazing for a Hampton. Parking lot is tight, there are some tight spaces out front and an overflow lot out back. As long as you don't bring a giant vehicle like a pickup truck, huge SUV, or hummer, you should be fine. I repeat, don't drive your egomobile here. You will trap yourself and you will trap others as well. As long as you don't do that, because you're not a jerk who drives a vehicle that jerks drive, drive you will be fine and you will have a great stay.

Great hotel for the price. We were only there for a night but it was clean and great location for…read morewhat we needed. The staff was friendly. Breakfast was as expected. Parking was tight and hard to find enough space for the amount of guests there that evening. Had we shown up later I am not sure where we would've parked

Wonderful bed and breakfast. Would definitely recommend to stay here. The owner goes out of her way…read moreto make your stay enjoyable. Great recommendations for fun things to do and good restaurants. We have stayed in 3 out of 4 of their rooms and they are all so pretty and the beds and linens are so cozy and comfortable.

Clam, relaxation, comfort, style, and romance. Too much? Not at all!…read more The Inn at Burwell Place has all the elements of a lovely Southern style Bed & Breakfast, with some touch of European sophistication (did I say Nespresso?). I loved everything about it: my cloud-like bed, the cleanliness of the rooms and the house, the warm and friendly service, the rocking chairs, and of course, the unique atmosphere of the home. So whether you are looking for some pampering on a rough business trip, or simply wanting to spend a lovely weekend with your favorite person, this is the place!

Great place to just spend a night and sleep comfortably, but nothing more. No shampoo or…read moreconditioner in the bathroom, only two cleansing bars (one at the sink and one by the bathtub). AC worked well and cooled the room easily. Be mindful of what you put in the fridge overnight if you don't realize how cold the fridge is set, I put a glass bottle in the fridge without realizing that it was set to the coldest temperature and the fridge ended up being more like a freezer and froze the bottle. The mini fridge has a separate freezer compartment at through the top door, but the lower door of the fridge can also get that cold. Booked this hotel over others in this range specifically for the breakfast included and was extremely disappointed. At 8:30 the only items offered were fruit and weak hot coffee. The coffee being weak is not an issue, it's standard but still wanted to include that in the review. Not a place to linger or spend multiple days, just a passing through location.

I booked and paid for a room for Friday evening, May 15th at the Howard Johnson Hotel & Conference…read moreCenter in Salem Va. the receipt number is 72069907357386. When we arrived at the hotel approx 5:15pm the manager/owner Omer Ali would not release the room to me. He was the rudest person I have ever dealt with. He said I needed to call you at hotels.com to get you to release the funds, he absolutely said this was our responsibility. I did call your number at 800-246-8357 at least 5 times and could not get a live person even though we waited on hold for at least 15 minutes. We did offer to pay directly, but he wanted his "today" rate which was over $200, not the reservation rate of $88.06. At that point we knew that we were getting scammed, classic case of bait and switch.! Needless to say, since it was Va Tech Graduation weekend, no other hotels in the area were booked solid, we had no other choice to return home. I am missing my granddaughter's graduation today. How absolutely horrible!!!

Great stay! We were impressed by the online reviews and thought we'd give it a try. Staff was…read morefriendly, room was clean, and breakfast was tasty! Breakfast options included DIY waffles, toast, muffins, cereal, yogurt, apples, sausage gravy and biscuits, scrambled eggs, juice, and coffee. I'm not sure how much it varies daily, but that was on a Friday morning.

What a pleasant surprise. An older structure, but the room was fantastic. New modern bath, new…read morelighting, paint, total make over, plenty of USB ports. Super clean. AND a price that was actually CHEAP compared to the others nearby, who didn't get very good reviews.

A terrible nights stay. My husband and I made reservations thru Expedia to stay here as ot was…read moreclose to where a funeral we were attending was. We travelled over 6 hours and were looking forward to a hot tub and pool to relax in, as advertised on the website. The pool is indoors and not heated and the room is not well lit. The hot tub was closed for renovations. Please UPDATE your site- otherwise, it's false advertising.

Very pleased with my stay here Nicely updated rooms…read more Ample outlets and USB charging ports in rooms Easy access off the interstate Nice lobby and enough parking. Breakfast area was nice and well stocked for complimentary breakfast Restaurants and shopping nearby Some walking distance I would stay here again

With a big winter storm hitting Roanoke right now--snow, ice, flights canceled, travel chaos--this…read moreSpringHill Suites by Marriott Roanoke North is the #1 choice hands down. Wonderful well-rounded breakfast ready every morning to fuel you through the cold. Tommy in the kitchen is incredible: extremely knowledgeable about the area, insightful tips, and pure kindness--she genuinely scales your Roanoke experience for the better. Family-oriented, watchful staff always ready to keep guests safe, secure, and fully in the loop during bad weather. Guests are treated like kings and queens--no dishonest availability games like some competitors pulled on me. Repay the kindness: book here over anyone else. Clean, comfortable, reliable--perfect refuge in the storm. This place deserves to dominate bookings. Highly recommend!

As a lone traveling woman I don't want the pool but I would've loved a Jacuzzi which they don't…read morehave. In room 306 neither of the USB ports at the bedside work. I tried three different cables all of which I know work because I use them at my bedside at home or my desk at work daily. Frustrating. I don't mind plugging my watch in elsewhere but I usually go to bed with my phone for 20 minutes or so. For the cost of the room I'm annoyed that the features I want are nonfunctional. It is a lovely room otherwise.

Very clean, modern, and comfortable. Room smelt a tiny little bit like smoke, but I don't think…read moresmoking is allowed (I could be wrong). Front desk was nice and we just needed a place to sleep, but it's very nice.

Dog friendly!! Rooms are small but efficient! Bathrooms are nice enough. The staff is SUPER…read morefriendly and accommodating! Location is convenient to highway but the area is quiet. God dog walk spots. Breakfast was also pretty good!