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    AAA Self Storage

    4.4 (7 reviews)
    Closed 9:00 am - 6:00 pm
    Updated over 3 months ago

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    U-Haul Moving & Storage at UNCG

    U-Haul Moving & Storage at UNCG

    (10 reviews)

    Glenwood

    This is the worst u-haul location I have ever been to. The website indicated the location opened…read moreat 7am. No one showed up until 730 to service customers. When they finally open the doors, there were 8-10 people waiting. There was only one person working the counter, so the check-in process moved ridiculously slow. After a long wait, I finally was assigned a truck, only to find that it was parked behind another and I could not exit. I spoke to a U-Haul worker, It took him over 15 minutes to move the other truck so I could exit. During that time I spoke to another client that was also waiting for a u-haul worker to move a truck so he could also leave. To add insult to injury, the cab of my assigned truck smelled like fish. When I returned the truck, after my move, the agent receiving the trucks said he was unable to check me in, and that he would do it later and I would get an email. While the work ethic and attitude of the workers was extremely poor, I blame the site manager for making bad hires, poor training, and not creating a client focused culture.

    This U-Haul location offers propane tank refilling. I recently came here to three propane tanks and…read morepulled into the parking lot I was greeted by an employee that immediately acknowledged me and direct directed me to park nearby where there are several parking spaces that are within a short walking distance maybe 10 to 15 feet to the filling station. This location offers one of the lowest prices I have found for filling your propane tanks in the nearby Greensboro area and compare to other businesses nearby. The tanks were filled quickly without any issue. The credit card machine that is built onto the propane station was not working, but a second employee was standing by with a mobile device that was able to run my credit card and send me an E text receipt without any delays. I was very satisfied with how quickly I was able to get in and out at this location and the staff were very polite and professional.

    Budget Truck Rental

    Budget Truck Rental

    (2 reviews)

    We reserved a truck through Budget in May. We got an email confirmation a day before we planned to…read morepick up the truck, but the confirmation said we now had to pick it up at a different location. Okay, annoying enough, but whatever. We show up there at the arranged time, and the guy asks what size truck. We tell him we have a 24' truck reserved. He says he doesn't have a 24' truck and then calls around and says there is no 24' truck available from Durham to Winston-Salem. We were given no explanation as to why our reserved vehicle wasn't available. We ended up renting a truck from another company.

    I returned my rental truck to this location. I dropped it off, signed some papers then left. Three…read moredays later I checked my account and noticed that $143 have been charged to my card. I called budget trucks office and they told me that I did not turn the truck in full. It cost $103 + $30 for having them fill it up. I understand the $30, I read in the contract they will charge you$30 if they have to put fuel into the truck. I admitted that the truck was not completely full (about 7/8's full), but since no one said anything, I figured they weren't trying to nitpick every little thing. I told the lady on the phone from budget truck there was no possible way they could have put $103 worth of diesel into it. She called the place I dropped it off at, and from what I can tell they just simply told her they did put that much into it. The lady on the phone told me there was nothing I could do, it's their word against mine. I'm very angry with budget truck and am going to call my bank to dispute the charge.

    AAA Self Storage - selfstorage - Updated September 2026

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