First, this is NOT a real Uhaul location! It's a suspect, raggedy store that rents uHaul equipment…read more Do not patronize this business! They are shysters! The guy tried to charge me for 55 miles. I calculated my milage at 20 miles and requested a refund. Also, I only used the van for 3 hours -- they still charge u for the full day. Do yourself a favor and go to a "real" uHaul location to rent equipment!!!

Extremely rude, unprofessional and ill-mannered franchise location. Would definitely take my…read morebusiness elsewhere. After a 20 hour long distance move the last thing that a customer paying upwards of a $1000 for a truck needs to deal with is rude disgusting employee.

Clean, well lit, air conditioned, no sign of critters or unwelcome wildlife. Easy access, secure…read more Easy to work with and I highly recommend.

From the owner: Welcome! We look forward to seeing you!…read more We Care About You! Your self storage needs are our first priority.  We have owned and operated this self storage facility since 1999.  We have 7 entrances to the facility with an electronic gate and video surveillance.  We hope to see you soon!

We reserved a truck through Budget in May. We got an email confirmation a day before we planned to…read morepick up the truck, but the confirmation said we now had to pick it up at a different location. Okay, annoying enough, but whatever. We show up there at the arranged time, and the guy asks what size truck. We tell him we have a 24' truck reserved. He says he doesn't have a 24' truck and then calls around and says there is no 24' truck available from Durham to Winston-Salem. We were given no explanation as to why our reserved vehicle wasn't available. We ended up renting a truck from another company.

I returned my rental truck to this location. I dropped it off, signed some papers then left. Three…read moredays later I checked my account and noticed that $143 have been charged to my card. I called budget trucks office and they told me that I did not turn the truck in full. It cost $103 + $30 for having them fill it up. I understand the $30, I read in the contract they will charge you$30 if they have to put fuel into the truck. I admitted that the truck was not completely full (about 7/8's full), but since no one said anything, I figured they weren't trying to nitpick every little thing. I told the lady on the phone from budget truck there was no possible way they could have put $103 worth of diesel into it. She called the place I dropped it off at, and from what I can tell they just simply told her they did put that much into it. The lady on the phone told me there was nothing I could do, it's their word against mine. I'm very angry with budget truck and am going to call my bank to dispute the charge.

The staff were very friendly and helpful. The process to rent a u-haul was smooth and efficient…read more One of the better experiences I've had at U-Haul.

I scheduled a 10' truck pick up in Charlotte NC at 2pm. I called before 2pm and changed pick up to…read more3 pm. When I got to the location the attendant was not there. I had to call cooperate office and wait 20 mins for someone to arrive. My destination was a Greensboro NC location. I received a call at 5:30pm telling me my drop off location changed. I called the new drop off location to see if I could drop off at my original location, which was closer and was told yes. At 6:45 I drop off the truck at the original location and tried to check in on the app. The app did not have the updated location (Original location) listed. So I couldn't drop it off. I called cooperate office and was told if I drop it off at a location not designated on my invoice I would be charge a hefty fee. So after waiting on the phone for 45 mins going back and forth I had to drive another 21 miles to the location designated on my invoice. Now this has created an extra mileage and convince fee charges.Not to mention its 90 degrees and the entire process was not convent. I would not recommend using this company to save a few dollars. The end result is that you pay more....... Frustrated!