How we came by Extra Space Storage is an interesting story. We originally had a reservation with Bee Safe. Here it is: We came by BEE SAFE on Jessup Grove Rd in Greensboro NC 27410 at 1:00pm yesterday (7-11-2025) to lease the space for 1 year and the office had a note and clock on the door. The note stated the office was closed (on a Friday) until 3pm because the manager had to run an errand. NOT THE WAY TO RUN A BUSINESS. We had a full 15'truck we had just driven from VA. Not to worry though; Extra Space Storage took great read more

I rent storage space at Extra Space storage on Market St., Greensboro, NC. It is climate controlled, safe, and always clean. The reason for this review is to boast about an employee named Crystal. She has gone above and beyond to assist me month after month. She is personable, friendly, and an all-around great human being. She is efficient and courteous. She will text me as a reminder that my payment is due to prevent any late fees. She will ask about family members and how they are doing. I just can't say enough great things about her. Her coworker I just met last month. He is a sweetheart as well. Well done Extra Space. Well done on hiring such exemplary wonderful people. read more

Khaina was very helpful showing me where my units would be and how I would get to them. She got me signed up and out the door quickly. Thank you. read more

I have stored my household goods at this storage facility for 4 yrs. The staff, service, cleanliness of unit and communication has been outstanding. I recently downsized to a nearby, smaller unit. The process was easy and timely. I secured an air conditioned unit both times. I will caution you that the price goes up every year so keep that in mind when you move in. read more

Crystal was professional, pleasant and helpful! She made the renting process quick, easy and answered my questions with no problem. The directions to access the storage unit were detailed, easy to understand and the storage unit was very clean! read more

Excellent no contact experience. Managed everything on line and over the phone. Crystal was friendly and professional; everything was exactly as she explained and she took time to find the most accessible unit available. Facility and space are clean, well maintained and price was reasonable. Overall a great transaction. read more

Shoutout to Becky for helping me unlock my unit!! I couldn't get it open so I went to the front desk and Becky was willing to leave the office and walk to my unit with me! She got it unlocked and waited for me to finish to make sure I could lock it back! Many Thanks! read more

I don't like to write bad reviews on anybody but I had previously purchased a rental unit for the public storage on West Market St. when I went to go to check out my unit I had to put my code in the gate then my unit was near a big drain and there were big tree branches all in front of it and I couldn't get the unit door open so my daughter says there's other places and we just happened to pull up to your storage space on West market and Crystal was just so wonderful and she got me a bigger unit and informed Chris dthe manager at the one on W. Market St. and he gave me a tour and showed me how to get into my unit and it was gorgeous it was clean and he was very helpful and I wish I would've found them first because now I'm public storage doesn't wanna give me my money back but I just want to give them kudos because they know what customer service means and I think both of them and I look forward to seeing them as I go forward in my unit read more

I found the space clean, easy access and fair price. Payment terms for auto-pay work well for me. Great customer service, too!

I was looking for some extra space and found it here. The customer service was very polite and professional. They gave me information about the units and then I showed up. They showed me to the storage unit and was impressed by the cleanliness of the facility walking through. I was satisfied with the service that Damien the Assistant store manager provided and he also got me a discount, Awesome. I'll be here for a while and they also provide security for my stuff and was pleased with my decision to choose Extra Space Storage read more

I have been a customer of Extra Space in Greensboro, NC (the West Market branch) for as long as they have had this branch. I also rented space from the previous owner, even before that, so I have been there a long time. From time to time, I have used other spaces in Greensboro, for business records, moving, etc. They were honestly awful...not clean, with bugs galore, etc. During all those years I have come to the conclusion that Extra Space maintains the best storage space in the county....at the very least. The staff is extremely helpful, courteous, and efficient at all times; their service is impeccable. I have mostly worked with "Greg", who is the manager; he has always been accommodating and eager to resolve any problem, even if perceived by me. The cleanliness of the facility has always been remarkable. The lockers are always immaculate. I have seen only one spider in all those years, which is amazing. It is not uncommon to see staff sweeping up any sort of litter. The restroom may be the most sanitary in Greensboro,,,certainly not what would be expected at "public storage"! Floors are immaculate, trash is always emptied, and the customer is always respectfully greeted by staff. I grin as I recall a few movies where the renter has chosen to "live" in their locker....something unthinkable to me. Yet, if I were to imagine and pretend....Extra Space would be a natural choice! As I recently was able to release that space since I now have enough space for my "stuff", I confess to a "last moment anxiety" in hoping I would bring no "critters" home with my long-stored items. As I unpacked at home, I saw that everything was in the exact clean condition as when I initially stored it. Extra Space may be a very small percentage higher than some other rental spaces in town, but the degree of difference in the quality is immeasurable. I would always return there if I had a need, and recommend all my friends and family. Also, they have many attractive offers which run during the year. read more

Fantastic friendly service! This is the best storage experience I have ever had. The units are very clean and extremely secure. Greg (in person) and Cody (over the phone) were super helpful. The space and the people are the best! read more

So I walked in and made light of I would have stayed outside for what was on the front of the door for another 20 minutes , because he was gone for lunch. No smile no nothing not even hello. Then a blonde girl walks in and he's all like oh hi how are you very upbeat and I was looking around the store and kept thinking I help you can I help you can I help you find something else I think he wanted to be alone with her. then he started you know being overly nice... What the heck read more

Awesome service and super clean units! I had no hassle, service was fast, accurate and the staff was very friendly. The units were also extremely clean. read more