Mateo was so good to work with. He answered all of my questions thoroughly and was patient. I…read morecalled him several times to ask questions leading up to the date my new home was being fumigated and he was always very responsive. I went in with a particular budget in mind and the job was actually less. The team did a wonderful job with the fumigation and I will definitely use them again in the future.

Rafael contacted me regarding my scheduling. He was courteous and above all punctual. The crew…read morearrived on time. They were all friendly and professional. I would recommend this company to anyone. I was satisfied with their service. I called a couple of businesses for estimates and this company offered me the best price for tenting my home.

We recently had our home fumigated for termites, and after a horrible experience with a foam…read moreinjection treatment from another company in 2024, we decided to reach out to Al-Flex. That's when I was connected with Tanya -- and she was absolutely amazing from start to finish. Tanya was honest, straightforward, and took the time to answer every single one of my questions, no matter how crazy they may have sounded. She was always available when I called or texted, which is so rare these days and truly appreciated during such a stressful process. The entire experience was fast, smooth, and organized. From Tanya in sales to scheduling services, everything was easy and efficient. On top of that, the pricing was very reasonable, especially considering the quality of service and communication we received throughout the entire process. We completed both subterranean termite treatment and tenting services. The subterranean termite team was incredibly professional, worked quickly, and took the time to explain everything and answer my questions. The tenting process itself was also seamless. Everyone on the team had a clear role, worked efficiently, and communicated extremely well with one another. They arrived exactly when they said they would and kept the process moving smoothly. This was my first time tenting a home, and I was honestly very nervous, but the entire team at Al-Flex really helped relieve my anxiety and made me feel comfortable throughout the process. I highly recommend Al-Flex for fumigation and termite treatment services. And definitely ask for Tanya!

The house was tented for termites about one month ago. So far no sign of termite wings reappearing…read more It took about 3 days from start to finish. They work quickly and professionally. Prepared us for what needed to be removed from the house and provided anti fumigation bags for foods and such. I recommend them for tenting. Call them directly and cut out the "middle" man. This company has been in existence for over 40 years. Our 2nd time using them, first time was about 42 years ago on another home. Keep in mind that any vegetation near the house will need to be cut back so they can make a tight seal. They have a person who does this.

I've used Pestmaster of Miami twice. Henry has been very professional and has kept good…read morecommunication. I received everything as agreed with no surprises. I was educated on how to prevent future pest issues and I feel I chose the best in the area.

Great job done by Henry! He squeezed me in on a short notice and did a very thorough job. Very…read moreprofessional and courteous. Highly recommend!!

Good morning everyone! Ok, if you are reading this review you are probably having a termite or…read morepest control problem right? Well so did I! Unfortunately, as I was looking in to several companies I found that many of the name brand companies like Orkin, Terminix, etc. really left a lot to be desired. Why you may ask well good question.... So for some of us that have opted to have spray foam insulation installed in our homes at some point, as it is some of the best insulation out there, it seems these companies (especially Orkin) have absolutely no interest in helping us out or even discussing any options with me. They flat out just said thanks but no thanks... Enter "The Termite Guys" and boy am I very glad I called this outfit. Let's just say they really know how to provide excellent customer service. Spoke to both Matthew and Eddie and both were knowledgeable and worked with me to treat my house for both dry wood termites and subterranean termites as well. After some discussion we coordinated getting the house treated at the same time I replaced my roof so I could treat all the new wood being installed. I can tell you that there are not many companies that are willing to do something like that but the Termite Guys are willing to work with you and do whatever it takes to get you taken care of. After treating my home, I opted for a maintenance plan where they come back periodically to inspect and retreat if necessary. One thing is for sure, here in South Florida all our homes are subject to getting termites at one point or another. When you do do you want to work with a national company that cares little to nothing about you and your home or do you want to work with a local company that cares and will work with you to put a plan together and get you taken care of. From my perspective, this company was a real pleasure to work with and I highly recommend you give them a call if you are looking to treat your home for termites. From a cost perspective they were very reasonable as well and offered me a great deal to perform a full treatment at my home. Hope this helps and wishing you a successful termite treatment project!

Incredibly unprofessional workers. Driver of one of the trucks wouldn't move his vehicle so we…read morecould pass and proceed to cuss out my father-in-law, calling him stupid and a "bitch". We had the right of way, and instead of just backing up so we could pass he proceeded to park and not move, blocking multiple other cars from exiting. If this is how they treat you on the road in front of other people, imagine how unprofessional they are behind scenes.

came out ath the scheduled time - performed the job they were hired to do and did so with a smile…read moreon their face. also, haven't seen an ant since.. lol good work.

They've tented 3 separate houses for me and have been great every time. Speed, communication,…read morepreparation and clean up have all been impeccable and at a very reasonable price too. I can't say enough good things about them.

Outstanding work and staff i will recommend this company to all my families and friendsread more

Had a great experience with this company. Two of my coworkers recommended them to me. I called…read morethem and Albert stopped by the next day to give me a quote!! The next day!! I scheduled the tenting for 1/4/22. Albert hooked me up with 10 Nyloflume bags (5 double bagged) to put my food so I didn't have to remove it. I was so thankful because they didn't have any when I called. Kevin and the team showed up on time and got my house locked up and tented within an hour of arrival. 12 hours later the team came back to take down the tent. They were very quick and efficient. Kevin texted me in the evening that he would meet me at the house in 20 minutes. He was right on time, down to the minute. He checked and cleared the house for me and my family to return and told me what I needed to do. I was very happy with the service and would definitely recommend Albert and his team!

Buyer beware!!! I should have seen the red flags (too many to state in this review), but trusted…read morein Orkins seemingly good reputation. Not at all what I was expecting from a nationally recognized company. I contracted them based solely on name recognition, commercials, ads, etc. and the salesperson (Patrice) was very professional and amiable. However, she did not disclose during our walkthrough that Orkin doesn't actually tent your house, they subcontract it out (in this case to Guardian Termite & Pest Control). There were a few things that I wasn't happy with Guardians crew and how they went about their job. but I'll tell you what my pet peeve... The morning after (the tent was installed on the afternoon the day before), Guardians crew came to take tent off and to air house out. That morning, by the time their crew was set to leave, they were walking in and out of house without personal protection equipment, masks, air tanks, etc (meaning house was clear and I found odd). Yet, my family and I were forced to wait till the following day to be allowed in the house. The following day, I started adding all the red flags together and thought it prudent to text Patrice about the fact that my family and I were checking out of the hotel and in route to our home in the following hour, and that I would appreciate an update on when we would be allowed to enter. That text to her, and subsequent calls to her, to Orkin's Central Office, and that of Guardian's all went to voicemail.. I called at least 25 times that day to different numbers trying to get a physical person on the line to no avail for hours. They did pick up at Orkin Central Office, but after an hour when I called back and they still had no answer for me it looks like they started screening every other call went to voicemail. Meanwhile, my mother who is nearly 80 desperately needed medication inside the house. When homes are tented, they install mechanisms on each entry door into the home, that only they can open, close. when Guardian finally showed up, the team leader said there were 2 reasons we were made to wait outside. One was the fact that when they all showed up to their warehouse in the morning, they had misplaced the machine needed to test the home for the poison levels, so without notifying me, they went on to tent another home (i Was never notified!!). And two was that one of their crew members needed to attend a funeral and so it took them longer to tent the previous home before they were able to come and open up mine. I gave my sympathies, but said I expected more from Orkin. adding insult to injury, Patrice called me a few days later to say that her manager had given her the OK to credit me $242 for one year of additional service as a way to make up for all of the mistakes. I accepted the credit, but told her the money was not the issue, it was how my family and I were treated. Today, I see that Orkin has charged me for the full amount and never gave me the $242 credit. I was charged $2983.00 Alfred P. Pembroke Pines

They randomly keep sending people out to my house without calling me prior. They expect me to pay…read morefor service that they don't tell me they're going to give me. Then when I schedule a service for them to come out they come out early, I take off of work because they're coming out early even though I called to change the time. I get home in time, watch the guy pull in my complex and they still cancel.

Dominic came for termite inspection from the Opa Locka office. He was very knowledgeable and did…read morean excellent job. Have been a customer for over 30 years. Marion Isaackson, north miami bch.,FL

Great people but unreliable appoint times for service. Make an appointment and know they do not…read morehonor their 2 hour window. If you call to check on the arrival time you are wasting more time. You must be on time for them, but they don't care how late they are. I am sitting in an empty house waiting.