Went to xfinity today and outside was Mrs.Tonya and Mr.Ernesto greeting me with a smile and so…read moreprofessional and willing to help and I explained to them I couldn't dial out or receive any calls. So they got my phone back up and running so I'm So thankful for the awesome customer service from them .

Gross incompetence at every level. After spending several hours with phone support across two days…read moreand two trips to the local storefront, I am left with a bricked router and no service. Nobody that I dealt with had even a cursory level of technical training. 100% unacceptable from any and all perspectives

I am a cord cutter and ditched my cable 25 years ago, and my Dish Network and DirecTV Satellite…read moreDish services about 5 years ago. I have been using Comcast Xfinity Internet since 2005 but grew tired of the messages that popped up on my browser window and being double charged for going over the data cap they imposed. I was not able to get any fiber at my location so decided to try StarLink by SpaceX. My StarLink came with a standard ground stand rather than any kind of mount. I looked at the available mounts StarLink offered and was not sure what to order or where to mount it. I called two highly rated places that specialize in StarLink and Satellite Dish Installation in hopes of being able to mount this thing professionally. I wanted it to look good and needed someone who might have more mounting options. Bert Berthelot who is the owner of Cable Busters! called me back in short order. the other place I called twice and never got a return call, so that made things simple. Bert set up a time that worked well for both of us and he came out and mounted my StarLink professionally, ran the wire through my wall to my Modem / Wireless Router and set the whole thing up for me. I could not be happier with the install. Later I cancelled my Comcast Xfinity Internet Provider and lived happily ever after.

The owner came out with a young lady and they disconnected and removed my satellite dish within…read moreminutes. They were cordial and exactly on time. Price was excellent and they hauled the dish away. Highly recommend.

Out of respect for this guy, I'll abstain from giving his address, because its not listed in the…read morephone book, and maybe he likes it that way. I've used this guy on a few occasions for various telecommunication things. The biggest job was laying a foundation for a hyperextended television antenna. I'm a sat/radio/tv hobbyist, but I didn't want to dig, and mix a bunch of cement.This guy performed like a champ and was done in a few hours, while extending my set up and anchoring the requisite guy wires. His prices were reasonable too, and as we talked comparing knowledge of different tech specs, he gave me some info on a subject I've been frosted about for ten years concerning Directtv. Fun to talk to, and hardly any wait time from assessment to beginning his job. This is an obscure service, but if your a communication afficianado/hobbyist he's the best dude in the area, and virtually the only one you can rely on.Look him up!

When I moved into my new house in Magnolia in 2022, we got AT&T Fiber. I worked from home, and when…read moreI tell you the service was amazing, it was amazing! Never loss connection, super fast, and for 1Gig for $95, was a LOT cheaper and better deal that their cable. but that's a different story. Sadly, I lost my job in 2025 and had to end service. Sent the equipment back, but in Oct, got service back and got new equipment. But it was not the same, the connections were constantly droppin! WiFi connections so bad, I had to by extenders and still really did not help!! It is to the point I feel like I have to really moderate my bandwidth and never had this issue before. WTH happened??? It went from awesome to utter crap!!

The company came out to be my neighbors AT&T fiber optic line in the process they cut my power…read morecable. So I was left without power for a whole day once I got centerpoint out. I was promised that my service will be taken care of in less than a week. It took two months and I have yet to receive my $1100 credit for me getting Centerpoint out and paying out of my pocket for issue that was related to their contracted work. Terrible business care communication.

I started the NOW Xfinity (no credit check) and I paid on day 1. The modem was received on day 2…read moreand within 20 minutes we had the wifi activated full speed! GREAT JOB!

Opened a phone line on my husbands WiFi account everything was fine until he switched providers for…read moreWiFi and xfinity added 30$ to my phone bill a month without disclosing that to either of us he calls them to get credits for me being overcharged for several months and they sent him the refund I've never heard of money being taken off of one card and then refunded to a completely different card but besides that inconvenience I was tired of paying 107 a month for one phone line so I paid the balance of the phone off and opened and account with T-Mobile they can't put service on my phone because xfinity refuses to unlock my phone I haven't had service all day yesterday and am currently typing this review using WiFi my husband and I have to go in store today to have them release my phone because no one did it yesterday even though I was told that I would receive a text saying the phone was good I would never recommend xfinity for phone service it's the worst experience I've ever had but their WiFi also isn't great and they will raise their prices on you until you want to switch just go with any other service provider *update* was told over chat that I would be getting a refund within 24-48 hours instead had to go to the store to plead my case to a representative in person because you cannot get a live agent on their phone line and the man I spoke with in store was immediately irritated by me like I was wasting his precious time mind you I was so kind and calm I just wanted a conversation about how they could charge me after my account was paid off and closed and all of the hassle and time waste I went through to switch providers why I would still get billed for service i didn't receive but that was too much to ask for some clarification he just said the charge is accurate and I'm sorry in the most not sorry way possible I wouldn't recommend their service to a dog at this point and if you aren't aware they use Verizon towers so if you use their service you are deprioritized from Verizon customers so your service will be slow all the time every time I actually used my cellular data it barely worked just be aware of this company they are the worst!

Worst internet service I've ever had. The entire area is out and no estimate on how long it will be.read more

I regret changing to this company. I was sent a New eero to…read moreupgrade my internet speed instead it messed up my internet and I have none. I also have a back up that is supposed to kick in when my WiFi is down and yep that doesn't work since I do not have Ring cellular data. Customer service is no help they messed it up worse. And now I will be without internet until Tuesday. Someone will be paying my hourly rate since I work from home and am Not able to. This company sucks! If I could give it zero stars I would.

Ezee fiber works with a company called Blackrock Utilities. They were ripping up the parkway in…read morefront of my house. I know I have no say in that so I kept my mouth shut. I didn't like the work they were doing up and down my block, so I began looking at reviews as they started to do their work in front of my property. Of course, while reading bad reviews about their installation, they hit my gas line. Nicor had to come out to repair it. Nicor was quick and professional. They had my gas back up in a couple hours from the original outage. Now, Nicor is going to have to run a new line to my house. We'll see. If they come back and fix my lawn, I'll update this review to reflect it. I originally gave them one star and was harsher in my review, but so far they have been following up on the lawn repairs at my house and the surrounding properties. *Update - Ezee Fiber has reached out already, which is promising. **Update 2 - They showed up yesterday to check on my lawn repairs. Some looked good to ok, but a couple were looking bad. BUT, to their credit, they put down some fresh soil, seed and cover in the spots that needed more help. I did not expect that kind of follow-up, so I was pleasantly surprised.

I've had an excellent experience with my Ezee Fiber provider from day one. The installation was…read moresmooth, the technicians were professional, and the service has been consistently reliable. Recently, I upgraded to their top 8 Gig speed tier and added a Wi-Fi extender and the difference has been incredible. My connection is now rock solid throughout the entire house. No dead zones, no buffering, no random drops just fast, consistent speeds even with multiple devices streaming, gaming, and working at the same time. If you're running a smart home or working remotely, this level of performance makes a real difference. What really stands out is the value. For the speed and reliability they offer, the pricing is extremely competitive compared to other providers in the area. You're getting premium fiber performance without the inflated cost. If you're considering upgrading or switching providers, I highly recommend them especially the 8 Gig tier with the extender. It's been worth every

I worked with Tony in Dec 2024 for multiple audio, internet and security fixes and upgrades in a…read morenewly purchased home. I like to wait on my reviews to make sure I have no regrets or issues, and I can say 1 year later I am happier than when I first got it installed. TLDR: I would highly recommend Tony and his team for his work. I will personally be using them again and have recommended them to others already. Excellent service, responsiveness and genuine customer service. Tony works with you not just for you. He worked with me on within my budget and timelines, and provided great suggestions, options and education to make sure I ended up with the best outcome. Everyone with his company I interacted with was professional, nice, and great at their jobs. Finally, he worked just as hard after the install and payments to locate grill covers for my recently purchased speakers. Which was hard as due to budget/value we went with end of model life options so the grills were no longer being produced. I may have gotten last two in America. This level of follow-through and post-sale support is rare today.

Tony is fantastic and Benchmark has great service. They were prompt, helpful, and installed exactly…read morewhat we needed. I didn't understand some things and had some technical difficulties, and when I called Tony with my issues, he immediately came to help. He is very kind and genuine. Highly recommended. Tyler