These people did a good honest job, with no attitude. I had been going to a competent honest dry…read morecleaner but they were nasty and catty. Comments on my clothes, handbag, etc. You don't need that!! See you soon J&J.

I don't know i go in here frequently have my work shirts and pants pressed each week pay roughly…read moreabout 16.50 a week. Owner stated to me that she paid a fee for processing the debit card so i started paying by cash. Come in to pick up my dry cleaning today Joyce stated that i ripped her off one dollar. Truthfully i know i didn't. Even if an accident happened i am such a good customer they should have just wrote it off.

Came in for a watch repair and enjoyed looking around at the many other options they have. They…read morehave a nice selection of a state jewelry as well.

Disappointing Experience and Significant Change in Customer Service…read more I am writing this review to document my recent experience at this jewelry store, particularly because it was substantially different from my experience there several years ago. The ring I brought in was not simply an ordinary piece of jewelry. It was the engagement ring from a previous relationship and was originally purchased from Colonial Jewelers. Because of its sentimental and monetary value, I wanted to have it professionally evaluated for potential consignment or purchase. I chose to bring it here in part because of my previous experience with the store. When I visited the store years ago, I remember it having a festive, welcoming, and genuinely pleasant atmosphere. Unfortunately, my recent visit was markedly different. The environment felt cold and sterile, and the overall customer experience was lacking in warmth, engagement, and basic customer service. When I entered the store, several women were standing behind the jewelry counters. The employee assisting me took my ring to the counter and began preparing the intake paperwork and receipt. While I waited for her to finish, I found myself standing there somewhat awkwardly because no one was engaging with me or making any effort to interact. I eventually began casually perusing the jewelry in the display cases simply because I was unsure what else to do while I waited. I noticed a ring that I genuinely liked and mentioned to the employee that, just for fun, I would like to take a look at it. While looking at the ring, I attempted to make conversation and mentioned that my boyfriend has been talking about marriage, although I am not sure whether I want to get married again. The comment was met with silence. There was no effort to engage in conversation, ask about my interests, offer to size the ring, suggest that my boyfriend stop in, or mention other estate pieces or jewelry that I might enjoy seeing. I understand that not every customer is necessarily there to purchase something, and I am certainly not suggesting that I was entitled to a sales pitch. However, I do believe that basic hospitality and customer engagement are reasonable expectations in a jewelry store--particularly one I had previously remembered as having such a warm and inviting atmosphere. I was subsequently contacted by a woman from the store whose name I did not catch. She spoke extremely quickly, and I was not able to get her name. She advised me that Jeff, the owner, was not interested in purchasing or taking the piece on consignment because the store already had numerous similar pieces in its inventory. That decision is completely understandable, and I have no issue whatsoever with the store declining the piece. Businesses are entitled to make their own inventory decisions. What I found disappointing was that the conversation ended there and that there was no referral to another jeweler. The call was very abrupt and short. As a customer who had brought a valuable and sentimental item back to the original retailer for professional evaluation, I found the complete absence of assistance or direction disappointing and inconsistent with the level of customer service I would reasonably expect from an established jewelry business. I will be returning to the store soon to retrieve my ring, and I wanted to share my experience beforehand so that prospective customers can make their own informed decisions about what type of customer experience they may encounter. To be clear, this review is not about the fact that the store declined my jewelry. It is about how the interaction was handled. My experience was cold, disengaged, and significantly different from the welcoming environment I remembered from years ago. In my experience customer service and hospitality are particularly important in a business where customers are entrusting you with valuable and often sentimental items.

Hidden Gem!!! Rudene was awesome!! Honest, fast, inexpensive, professional and reliable to say the…read moreleast!! Best public notary in the entire DC Metro area!! Recommend w/o reservations.

She is an amazing alteration specialist! The shop is a bit overloaded with dresses and pants, so it…read morelooks a bit disorganized, but she does a wonderful job!

I've been thinking for a while about leaving a review, but I cannot in good conscience keep quiet…read moreabout my experience with Joan and let anyone - let alone another bride wanting to get their wedding dress altered - go through what I did. We came in February with my dress and had a great time with Joan talking about what we would like done to the dress and when it would be ready. She said two weeks and she would call us when it was ready. The two weeks came and went with no call but since she said they would be easy fixes, and we were three months out from the wedding I wasn't worried. HOWEVER After two months of radio silence, I called to check up on the dress and tried for multiple days to get a hold of Joan as she did not have a voicemail box to leave a message. I was finally able to get a hold of her and schedule an appointment for myself and my mother to come in for a "final fitting" that weekend. We get there and Joan says she was swamped with prom season so time got away from her - I get it. I, too, have let projects get away from me. As we're talking though, we have to remind her about our due date (two weeks at this point), what my dress looks like, and what we're doing to it. Now, is it my fault for letting it go that long with no contact? Yes absolutely, and I recognize that. However, we had to find my dress in her workspace which was exactly where we had left it, and no work had been done on it. For three months. I tried it on again and for a third time told Joan what we wanted done and when we can expect it to be ready. She says we can come by later that week to pick it up. My mom and I leave and are just sort of shocked at the whole thing. I had read reviews online that a few people had posted saying that after voicing concerns with Joan she gave them back their items and told them to go somewhere else. I was terrified of voicing anything negative in fear that this would happen as I did not have time to find a new seamstress. My mom agreed to come back with me to the next appointment as moral support (and to be my backbone if needed). So we go back, there are minor adjustments that need to be done. No big deal, Joan says, and she can get them done by this weekend. My mom confirms that she will have everything completed as it is now a week until the wedding. Joan says that 100% we can pick it up completed that weekend. The weekend comes, I pick up the dress after a try on and everything is perfect. She said she had to essentially take the whole dress apart and put it back together and rang up a $350 price tag. I didn't say anything except "thank you" and booked it out of there. I want to make clear that I do not have an issue with the final version of my dress. It looks perfect and I love it; however, the journey of making it there was such a major issue with undue stress. I understand I am partially to blame for that, yes, but having no record of clientele and what their requests were, nor a listed due date I think really exacerbated the entire situation.

In my experience, John Fink-proprietor, is the most conscientious and empathetic bail bondsman in…read morethe area. His care and concern for his clients is second to none. If you need bonded, John at Presidential Investigations is your only option.

I feel that it is very difficult to work with this company. I read the previous review and I could…read morenot disagree more as there is no care nor concern. In trying to resolve the issue, it is impossible to get a hold of them as they do not answer the phone, the message tells you to text them because they get to too many calls. Thus, its impossible to actually talk to someone, this makes it very hard to get a hold of them. I even tried calling twice hoping that they would pick up the phone and they didn't. What kind of customer service is this?

Prices are 3X higher than other cleaners! One suit jacket and pants was $25! Zips would have been…read more$7.00. Never using them again

The lady who works in this store is so sweet. She is always kind and has a smile on her face. We…read morecome in once a week but now since Coronavirus we come about every 3 weeks and she is always happy to see us. She has done an amazing job on our alterations, she made masks for us and our girls, she always has our stuff cleaned and ready when we get there. Love this place and only because of the customer service. Please consider supporting a small business in this time. Thank you for your kindness.

Very friendly person behind the counter. Who laughed at my corny jokes. Much help given when I…read morewanted to best option for my parcel. Best option wasn't necessarily the fastest for me. The place seems to offer everything you would need to ship or manage a small business. Handy for lace to pick up supplies without going into Fredneck. As for the person bitching about the clerk wanting to do the photocopies for them. That's called customer service, and I doubt the clerk would read their love stories:)

When I had a damage dispute with a shipping carrier, Postal Place really stepped up and went out of…read moretheir way to ensure I had the necessary information to properly file the damage claim with the carrier. Seriously, I could not say enough good things about how Hassan and his team helped me navigate the process of obtaining compensation for damage during shipping. Without a doubt, I will continue to use this business every chance I get. Even though I had purchased insurance, Hassan had the foresight to proactively take pictures of the package as it left his store on the carrier's truck. Through this single action alone, I was able to prove the package was in good condition at the start of its journey -- quite unlike its state at the end of the journey! The key here is that the service at Postal Place, and just plain old-fashioned thoughtfulness at this business, is a value that I could never have put a price on for my very expensive shipment. Thank you Hassan! I really don't know what I'd have done without you.

Oscar did an excellent job with my engagement ring! Base on all the reviews in yelp and google, I…read moredecided to get my ring customized by Yaneth Reyes. My ring was a family heirloom from my fiancé. Oscar kept the original design, designed the custom band, and sized it to my finger. I was extremely happy when I received it. The diamond was brighter than before due to the changes Oscar made. It exceeded all my expectations!

Best custom design jewelry experience I've had to date. Yaneth comes from a lineage of jewelers and…read moregave me design options, patience and needed expertise in converting my pieces into new designs. I get tons of compliments any time I wear the rings or bracelets she designed for me. A true gem in downtown Frederick! These one-star ratings don't reflect my experience in any way. I'll be working with Yaneth again.