I needed an oil change and was wanting to not go to Valvoline and had a hard time finding time to…read moremake an appointment at the mechanic we used. Oil Express is located closer to where I work, which was awesome. The price was even better than where I typically go. AND they gave us a military discount (I'm a veteran and the hubs is still in). They also replaced my washer blades, which needed to be done. The service was quick and the employees were super awesome! I will definitely be back for my next oil change.

I have been coming to the Kenwood Rd location for 9 years! I won't go anywhere else. Great service…read morepeople, professional and knowledgeable. My daughter comes to this location whenever she is I. Town and needs an oil change...

The name says it all - they are quick about changing your oil. They might ask if you want…read moredifferent services or products, but as long as you know what you need you will be fine. No pressure at all. They come across as very professional, too.

I've been to Quikstop for 25 years. These guys take great care of my car with no high pressure add…read moreon sales.

I've been going to Valvoline for about twenty years since switching from Jiffy Lube as Valvoline…read morewas closer when I relocated, but I felt good about bringing my car back to them as I was always acknowledged and greeted by the staff, and they would let me know approximately how long it will take while waiting in que. Today, my car has a mechanism that slows my car down when it's time for an oil change. So I decided to visit that same location on Kemper rd near the former Tri-County Mall in Springdale, OH on my lunch break. I first stopped by a store down the street to get some water for my medicine, as they had a line. When I arrived and got in the second line, there was a vehicle that had to have been in that first lane for at least ten minutes before I returned. I noticed it was now almost twenty minutes and no one walked up to my car to let me know how long the wait would be, There was at least ten staff members and most of them were walking past my car staring at me and turning away. I caught one staff person staring at me with a smirk on his face as if I have some nerve being there. I ignored him , but then I began to feel somewhat unsettled about the exchange. I was worried that my car may go into another sleep mode until I get an oil change so I felt frustrated and decided to give them the benefit of the doubt I looked up thinking the vehicle in front of me was going to pull away as the staff that completed the oil change appeared along with others standing there with him laughing as if they had nothing left to do for the day. I then looked at my phone and I had five minutes to get back to work (and I was only five minutes away). I can provide proof if Valvoline would like proof. (As I will be contacting corporate.) I don't know if this is a new crew or I just came on a day the old crew was off but they were all new faces and they did not exude any customer service to me. The only acknowledgment I received was from that same smirking gentleman putting air in the tires of the vehicle in front of me. He was constantly looking up at me, then turning to see if others noticed that he was in fact ignoring me. So at this point, I drove back to work. The car that was there before me in the first almost hit me after they saw me pulling out, as they decided to leave as well.

Now I know why I dont use these places. When I went in to ask for a tire rotation, of course, the…read moremachine was broke. I couldnt get a receipt becuase the printer was broke! I called because I need the receipt because I am selling my car. They told me 24-48 hours to get a receipt! What? I also had a $25 coupon and it still cost me $107 for the oil change and air filter! WOW! Good luck! I am outta here!

Came to get an oil change at 2 in the afternoon. She says they have no employees. I'm confused to…read morewhy they are even open with one employee

At location a very long time. Guys didn't seem to know what they were doing and then weren't sure…read morehow to process the charge with a company credit card, even though we bring all of vehicles here.

Great place to service truck always come here. People are friendly very helpful. The service if…read morefast in and out every time I'm here. Definitely recommend this place for oil change or any service. Thanks quick Lube

I took my car to this location in December 2025 to repair a flat tire and was told the issue was…read moreresolved. In February 2026, during a routine oil change and tire rotation at my dealership, the technician informed me that one tire was out of balance. Upon inspection, they discovered that Tire Discounters had broken part of my rim and left two deep gouges on the inside of my tire--so deep that the wires were exposed. I returned to the Tire Discounters location immediately and requested reimbursement for the damaged tire and rim. The supervisor, Morgan, stated that the decision would need to be made by Frank, the Zone Regional Manager. When I spoke with Frank, he was dismissive and offered no apology or willingness to reimburse me for a new tire and rim. I asked to escalate the matter, and he stated he would forward it to the company's Vice President. It has been 7 days, and I have not received any follow‑up. This experience has raised serious concerns about the integrity and customer service at this location--from the technician who deemed the tire safe to drive, to the management who failed to take responsibility. I am giving 1 star only because I am fortunate the tire did not fail and no one was injured.

Poor customer service. Just read the reviews. When they respond and say email us they never…read moreresponded. So it's a double bad customer service.

We helped our daughter Luisa purchase a new Kicks at Busam Nissan. We did it through the Costco…read moreprogram and everything worked as smoothly as we had hoped. It's always a hassle to purchase a vehicle, but Keith Pancoast and Mike Sames were absolutely fantastic. We got a very fair price and kid gloves treatment on the delivery date. We would definitely buy another vehicle from Busam Nisan.

Stop please read this review and all the years of poor reviews for this dealership on social media,…read morebefore you take your car in. I can't begin to explain the poor customer service I experienced here. #1 had service here a year or so ago and an still having problems with a new harsh raffle they created. #2 brought my car in for a trunk latch 400.00 later the trunk still doesn't latch. Car still rattles with every bump. But I got a new hose I didn't know I needed. Non responsive service managers, blatant untrue responses to questions, car sat for hours without even being touched despite an appointment and an evening drop off. I will never spend another dime here, I encourage you to do the same.

WARNING!!!! Do NOT USE THIS MAN!!!!…read more Lorenz came to my home and told me I had a simple oil leak and towed my car to the "shop" on a Friday. We had some bad weather and he stated that they needed until Wednesday to complete the job. I paid him $40 for diagnostics and then $150 for the tow. Then sent $550 for parts. I also got a rental for 5 days through budget rent a car which cost me 500$ Wednesday came and it wasn't done. He said it would be done Thursday. I got the rental another day. Another $68 and $15 extension fee. Friday came and he said it's still not done. So after a week I have paid over 1k and it's not done. He promised it would be done the following Tuesday by 8pm. I returned rental that morning. At 9pm when he didn't show up he texted that he was done but there was still an oil leak. WHAT!!!!! He said he had parts and needed until Monday. Monday morning I asked him if it was going to be completed as promised and he said no. He needed til Wednesday. So 13 days he has had my car and it's in the same condition. I just had enough and sent a tow truck to their shop to get my car. When tow truck arrived it was at someone's house. They told me it was a mechanic shop. It's a random house on a sketchy neighborhood and my car sitting in front untouched with snow covering it still. He misled me as he had a shop. He just paid google bc he was the first to pop up. I trusted him and he lied several times. I am now at a mechanic shop hats legit and have had to get ANOTHER rental car for the week. This guy has lied and set me back almost 1500 and my car is in the same condition as it was 13 days ago. Do not trust him

Great. These guys are wonderful. They came to my house and fixed my car that I had already paid…read moreover one thousand dollars to another place. I can't. They were nice and answered all my questions. Any service my car needs in the future will be taken care of by Reno motor work.

Love this place! Honest with fair pricing. Talked with owner during service and he was very…read moreinformative and upfront. I will definitely go back if need be.

Couldn't be happier with their knowledge, value, and service. They brought my husband's 07 Infiniti…read moreback to life, and then also repaired an emergency popped tire and damage. These guys will be our shop of choice for all of our vehicles. Highly recommend!