Love this place! Honest with fair pricing. Talked with owner during service and he was very…read moreinformative and upfront. I will definitely go back if need be.

Couldn't be happier with their knowledge, value, and service. They brought my husband's 07 Infiniti…read moreback to life, and then also repaired an emergency popped tire and damage. These guys will be our shop of choice for all of our vehicles. Highly recommend!

This is a the best repair shop I've ever used. My husband has been a customer for years. Yesterday…read moreI had to drop my Honda off because it was making an awful noise. I had my car back, running safely, smoothly and quietly again, in less than 24 hours. They are professional and knowledgeable and I feel confident when dropping off my car that it will be fixed properly. They are honest and the prices are fair. I'd definitely recommend this repair shop to anyone needing car repairs.

Locally owned auto repair shop that gives great service to their customers. Especially good with…read moreJapanese cars like Honda, Toyota, Subaru, etc. I've been going to them for years and my cars last and last. Not the least expensive option but less expensive than the dealers and they will shot you straight and do a good job. Highly recommended.

What impressed me the most with this garage is how quickly I was able to get my car in for service…read more The owner/ mechanic was very transparent with what needed to be done and cost of parts. Mr. Byrd was able to get my front brakes done in a few hours and have me rolling again. Now this is a one man garage and just a garage. So there is not much of a waiting area and pretty much everything is going to be dirty. This is pretty much my only complaint with on the spot garage. No complaints about the work done on my car though.

I've been going to On The Spot for years. Bottom line, Cliff Byrd and his shop is the one and only…read moreshop I'll trust with my vehicles. Fair and honest pricing. Performs true diagnostics without throwing parts at the problem. As mentioned in other reviews, it's a one man shop so being flexible while scheduling service during peak seasons is needed. However, in my opinion, well worth the adjustment. Cliff, a certified ASE Master Technician, stays on top of the latest technologies and diagnostics tools to service all makes and models. I have a diesel, which he shows no reservations on servicing. And did I mention that On The Spot also services marine engines as well? Absolutely, hands down, the best of the best in this area!

Ripoff Auto Shop. They charged my daughter double the typical rate for replacing front control…read morearms. They did not provide her with a quote so she didn't know cost; otherwise, we would have shopped around. Would not recommend and certainly will never go back.

Excellent Service! Got my car in and out earlier than planned, and my car runs like new again!…read moreAppreciate the level of customer service with a report coming straight to my phone letting me know the issues.

I wouldn't say the people were necessarily friendly or unfriendly, but certainly indifferent at…read morebest. This place is advertised as a Jaguar specialist on Google. I called and made an appointment to have the oil changed on my Jaguar F-Type. When I got there the person at the desk obviously wasn't expecting me, didn't know why I was there, didn't know how much they were going to charge me, etc.. I had to fill him in. After about 30 minutes of screwing around with my car, they drove it out into the parking lot looked at me and said it sits too low to the ground. We can't work on it. Have a nice day. Not Jaguar specialists.

Called these guys today around 4:30pm because I had a blowout and need a tow. Sitting on North bond…read moreI75 in rush hour traffic and the driver was there in 15 minutes, super professional and got us out of there safe and sound. Just look at all the other 5 star reviews and give these guys a call if you're in need of such services. Matt

these people are liars and will attempt to rip you off. they lied to me trying to get me to get…read moretire rods when they were replaced right before i brought the car in for an alignment. scam artist stay away

Terrible Experience. Told them what tire needed to be replaced, their tech NOTED that it was low…read moreon air pressure and was triggering the sensor..then they replaced the WRONG tire. Did not listen to me as a customer. Was not willing to own or show any contrition for their mistake. This is the first Yelp review I have EVER written..that's how bad this experience was. I urge all consumers to take their vehicles elsewhere

I had an appt on a Tuesday (which I scheduled online...DO NOT schedule online...they should…read moreprobably take this option off their website), I had to call Wednesday bc no one ever got back with me and was told they were working on it, I drove by and my car was in the same spot I I left it Tuesday morning. Thursday still no word until I called again and was told they were going to to try to get it looked at that day. Then when they finally did (Friday) they said it was the battery, charged me $70 to install!!!! They also never addressed or fixed the ticking noise (2nd time I've asked them to fix and still ticking away til this day). So almost 4 days of them keeping my car for a battery. Their service has definitely gone downhill. A few years ago I would've recommended them to everyone, but now I recommend you avoid.

I plan to bring more repairs to this shop. I found the shop through reviews, and gave them a…read morechance. Ended up doing a walk-in, and the team took care of me same day even with a full schedule. The vehicle is my wife's daily driver, and I truly appreciate the quality and care they took to do the job the right way and get her back on the road quickly.

The service here is incredible and I couldn't be happier with my choice to come here. My car was a…read morebit of a mystery and the work put in by Steven to brainstorm what could be wrong and finally finding the issue without sending me away was amazing. What a pleasant experience and I definitely recommend coming here because they won't let leave until your problem is solved!

Steven and Rick do the job right the first time. A true family business that cares. Quality work at…read morereasonable prices.

I am always a bit trepidatious when going to a new oil place because I have definitely had my share…read moreof places that try to sell me things I don't need. Pfefferle, was not one of those places. I pulled into the driveway to get my car serviced and it was packed. I almost left because I figured it may be awhile, but the tech assured me that it was only going to take about 30 minutes or so and with, all my traveling, I can tell you my car Is probably running on mud right now instead of oil... yikes. So, 30 minutes wasn't too horrible. I went inside and most of the chairs were full in the waiting room, but they had a tv playing horrible soap operas and a full pot of fresh coffee. I stood around for a few, and realized they had a stack of magazines that had some unusual titles. I'm an artsy type and they had, sitting on the top of the stack, "International Artist." I was pleased and parked my butt in an empty seat. The guy at the front desk was very nice and took my info. My car has lots o miles, so I told him I wanted the oil that would make it purr like a kitten again instead of an asmatic old lion. I presented a coupon to him and he nodded in acknowledgement. I sat back down and watched him greet several of the regulars by name, and that's always a good thing in my book. After awhile they came in and showed me how dirty my air filter was and I cringed... I knew this visit would entail more than an oil change because it had been a pretty long time since I'd brought my car in for service. After about 10 more minutes he came in and said my serpentine belt was bad, and I had a feeling it was so that was no shocker. Well, my 30 minutes turned to about an hour. Not a huge deal, but I think they had to order my serpentine belt from another shop. What I am bummed about is that they didn't tell me, and my boyfriend overheard them ordering it from another shop. Had they set that expectation of my wait, I would have been fine. When I was all done and ready to pay, the guy told me that my coupon wasn't valid because I used a more expensive oil. I probably looked like someone kicked my puppy because the original guy never told me that. For a high mileage oil change, fluid top off, air filter, and serpentine belt I was looking at $160. After he realized the first guy had been told about my coupon, he gave me a $10 discount. I was happy again! He also gave me a loyalty card that gives me my 6th oil change free. Bonus!! The thing I liked the most about them, is that they could tell my car had some issues while starting, and they offered some ideas and mentioned that the auto shop up the street was theirs too. I can say that I will definitely be back here, and I may even try out their auto shop. The service was great, and my car's asthma is silenced for a bit. :P

I don't know how to say this we always loved Pfefferele.... But in recent years not so much in 2023…read morewe we had put in a new air compressor it went out before the warranty was up and they kept saying I hope it's still under warranty, it was we had the paperwork, and yes a man at the counter sai " yes it is under warranty, once they did not get everything oil in and the last oil change that didn't screw the screw in tight enough and we lost a lot of oil, a man from church screwed it in tight for us and put in oil the gentleman from church ask where we got the oil changed we told him, and told him about the faulty air compressor too, he as are we, not sure about going back to Pfefferele any more....... Really feel sad

A very easy process, friendly and timely service, and competitive rates. Highly recommend!read more

Steve called me with an expected arrival time and then showed up, did the work and was a complete…read moreprofessional. I recommend American Auto Glass without reservation. Excellent work