I brought my Subaru in for an AT OIL TEMP light that was flashing on the dash board. I've never had…read moreany problems with the transmission, and even with the light on the car was driving fine. When I called the next day, Patsy Furr, told me that the final drive in my transmission was "bone dry," that she had no idea how it happened, and that because it was completely empty of fluid, the entire transmission would need to be replaced and would be "extremely expensive." When I asked for a ballpark price (as I'm unfamiliar with how much these repairs typically cost), she told me I was stupid, must be deaf, obviously couldn't think, and that I should listen better before I open my mouth, and yelled at me that it would be $10,000 to repair. She then promptly hung up the phone. Following that exchange, coupled with having never observed any fluid leaking in my driveway or garage, I decided to get a second opinion. I had the car towed to a more reputable mechanic someone else recommended to me. Upon receiving it, the new mechanic was told by the tow truck driver what Furr Transmission had diagnosed the problem to be. When they checked, they reported that both fluid reservoirs were completely full, that the fluid was clean, and that the true problem laid in the solenoid having gone bad, which they learned from reading the code for the check engine light. They stated that the final drive was completely fine, and they couldn't see any visible leak like what was described. Furthermore, they stated that replacing the transmission would only be a temporary fix, because the larger issue was that the fuel gaskets were going bad, and that replacing the transmission would not resolve the problem. Furr Transmission, and especially Patsy Furr, are rude, unprofessional, and untrustworthy. When someone is trusting you to perform a diagnostic that could lead to $8,000 in repairs, that customer deserves at least a modicum of respect. I have never been treated by a service provider as disrespectfully and condescendingly as I was by Patsy Furr. I would never recommend this shop, who failed to even run an engine code before demanding thousands of dollars and lied about what they found in the transmission, to my worst enemy. And I'll be sure to inform everyone I interact with who has a transmission issue to stay as far away as possible from Furr Transmission, their inadequate staff, and their excessively rude and disrespectful owner. Go to any other mechanic's shop if you value your vehicle. If you've have been given a diagnostic by Furr Transmission, get a second opinion before turning your vehicle over to them. Otherwise you're risking unnecessary repairs and future problems that could have been addressed the first time around before they become catastrophic.

Worst customer service ever. Lady who answered the phone was completely unprofessional and passive…read moreaggressive

Mr. Walker has worked on my car for over 20 years and he still does a great job at a great price…read more He saved me over $700.00 for a break job that I had gotten from another automotive repair shop.

Work was done in a very timely manner at fair price. I saved myself $300 just by having my car…read morefixed there.

Incredibly knowledgeable and nice guys here at Willies. I was driving through Jackson and…read moreexperienced some truck problems. Willie was able to diagnose the problem immediately and worked committedly on my truck so that I could be on my way. I arrived at my destination 650 miles away safely with zero problems. Thanks guys so much! You really saved me!

I was informed that I needed a starter, but come to find out it was only the battery. The service…read morerequested was for diagnostic of my vehicle. The quality of service was great and he is very knowledgeable. Very trustworthy! The fee for service was also affordable. Recommendation approved!

Not a reliable mechanic at all, ignored all calls and text and refused work on vehicle.read more

Omgosh I was so happy with the great service!!! Sweet ladies up front that were so helpful. They…read morefixed my Mercedes quick and I'm very pleased. Amber took me back and forth bc I'm here from Dallas and didn't have anybody to do that for me. Excellent service!!!!!! I know where to go now if I have a problem!!

Yet another bad experience with them within the past few years. IF they even answer the phone,…read moreyou're left on hold for way too long then promised a call back that probably won't happen. Quoted me $7k for a new transmission and did not even address the issues that caused me to bring my vehicle in. After getting a second opinion from a dedicated transmission shop, nothing was wrong with my existing transmission.

I needed major engine repairs due to a manufacturing defect. It was outside the factory recall…read morecoverage. They did a great job and my 2009 Honda Pilot runs like new again. I wouldn't have anyone else work on my Honda. Thanks for the excellent service. Pat Given

From the owner: Specializing in Honda, Acura, Toyota, & Lexus. At Carshop, Inc., our trained specialists will…read moreensure that your vehicle will be serviced and/or repaired correctly, in a timely manner.

DJ's Mobile Mechanic Service did a Great Job replacing a Radiator for us and he was the lower cost…read morefrom all the others.

From the owner: I love what I do for a living. Committed to the craftsmanship associated with mastering AutoDiesel…read moreMechanics Advanced Electronics Advanced Ac/Hvac Engine Repair Drive line Steering and suspension Trailer Repair Advanced Diagnostics Forced Regens Roadside Assistance PM Services Engine replacements Transmission replacements Whatever it takes to get it done right to extend lifespan of the vehicle efficiently

Very cooperative and fast service, the owner's son fixed my tire and rim. Very swift process and a…read moregave me a great deal. thank you! Would recommend this place !

From the owner: Complete auto repair. From Engine and transmission replacement to brakes and oil changes. All of…read moreyour auto repair needs!

Our son's car broke down halfway to the beach. We had it towed to the local dealership and they…read morewere slow and not helpful. A friend with family in Jackson told us to call Tony's. They went and picked the car up within a couple of hours and had it fixed in no time. Very communicative and fair prices.

Balance and rotation was completed satisfactorily, but I was not made aware that the brake pads…read morewere worn out. That end up costing me a set of rear rotors. I will not be using them again.