Larry... they say ask for him.. that's crazy. First, he is very dishonest. I got my vehicle from Carvana and it had many undisclosed and unaddressed issues. There was lots of undocumented damage including a bad transmission and bad torque converter. SilverRock tells me the vehicle needs to go to one of their approved "in network" transmission specialists. We choose Norman, Oklahoma as that's the closest location to where we live. The manager (the person previously mentioned) did seem calm, friendly, agreeable, and informative at first. We were glad to have found that location and he made it seem like he knew cars and transmissions better than anyone. I felt we were in good hands. He personally gave us updates and a timeline for repairs. He explained the process.. ok, great. Now, next what happened was we waited for all the approvals as we needed an entire transmission R&R (Remove and Replace). SilverRock approved. Great! However, we were given a timeline and none of those times were accurate. It caused for several unnecessary missed work days.. we looked past that. There were reasons (excuses), fine. We accepted the uncertainty of time estimates. No problem. After near to two weeks we returned to pick up the vehicle and following a quick conversation I decided that once I got home I'd have a look under the hood. Something about the conversation I had just didn't feel right and I figured I should have a look. The first thing I noticed was that when I looked into the engine bay I could see the ground below. That was weird. No vehicle I've ever owned or had to replace fluids in was ever in a condition where I could see the floor. I know that a protective shield plate was missing and it was indeed the one they have to remove to do transmission work. The second thing I noticed was that the grounding strap that connected to the TCM (TRANSMISSION CONTROL MODULE) was just dangling loose. It had to be disconnected during the replacement and was not reconnected. I contacted the car seller and insurance company and they told me to take the vehicle back to be properly reconnected and that it was an incomplete service. I was not pleased. When I brought my vehicle back I spoke to the manager (the person aforementioned).. right to my face and immediately HE BEGAN TO LIE. I TOLD HIM THE GROUND STRAP THAT CONNECTED TO EITHER THE PCM/TCM was left disconnected and dangling. Instead of accepting responsibility and accountability he told me right to my face that CHRYSLER/JEEP PUTS THAT STRAP THERE BUT IT DOES NOTHING. ACCORDING TO AAMCO'S MANAGER, "IT'S AN EXTRA PART THEY JUST THROW IN THERE AND IT SERVES NO PURPOSE." Now, I already know what that grounding strap does. It ensures the transmission they installed and it's computer components receive the correct and steady voltage to function and prevents damage to the components that include surges, low voltage, and fluctuating static that will destroy the parts related to heat and improper readings and calibration. In no way does Jeep just "throw that in there" to serve as an "extra courtesy" part that serves no purpose. I explained to him that that was ridiculous, and he doubled down on that lie. Next, he tried to get out of the missing "belly pan"/splash shield they removed to get to the transmission and never reinstalled. He told me that "It may have been removed and one of my guys saw it and took it thinking it was junk".. he admitted he has a guy that comes there and takes parts that are laying around. That was crazy to me. He then said that the plate was never on the vehicle when they got it. That statement was false. ALSO, WERE THAT THE CASE THEY SHOULD HAVE DOCUMENTED IT AND MENTIONED THAT TO SILVERROCK SO THEY COULD APPROVE AN ORDER FOR A REPLACEMENT OF THAT $200+ "belly pan". Next that man told me I didn't need that part.. that it mostly served a cosmetic function and was not needed. I already know that in reality that shield protects the engine, belts, alternator, and other engine components from damage from water and debris. He tried to convince me that is was simply a part I did not need. Then after agreeing to order and install a new one because IT WAS NEVER DOCUMENTED BY A TECHNICIAN THAT THE SHIELD WAS NOT THERE WHEN MY VEHICLE HAS BROUGHT IN (it was there, they took it off) he still called around and tried to get out of it. To sum things up..the management at that AAMCO location is DISHONEST, INATTENTIVE to DETAILS, NEGLIGENT, AND "UNAPOLOGETIC". (No apology was ever offered to me for their blunders.) I'm still a bit perplexed as to why an adult would stand there and lie like a small child as opposed to admitting fault. I won't tell anyone to avoid this AAMCO location.. that should be obvious. I will say I ABSOLUTELY AM NOT PLEASED WITH THIS EXPERIENCE and I'll be working with several corporate departments and possibly the Oklahoma Attorney General's office in tandem to have my grievances and observations appropriately documented and addressed. read more

AAMCO Transmissions & Total Car Care - The ground cable that "is just there" and an "extra part" they forgot to reconnect that compromised then electrical and computer components. - Transmission Repair Near Me - Norman, Oklahoma

A+++ Best Transmission repair in Norman. Don't go anywhere else unless you want to get Ripped off. Ask for Larry, very professional, and Kind. I have a 2008 Dodge Grand caravan, and my transmission went out. I called around, to all the repair shops in Norman, and AAMCO had the best price, and now it feels like I'm driving a new car. The gears shift smoothly and I'm very Satisfied. They are located at 922 N. Flood, just off of Robinson. I am very Happy and won't take my automobiles anywhere else. THEY ARE THE BEST!!!!!!! read more

I unfortunately had to replace my transmission. They were fast, thorough and honest. They went way above and beyond. I don't have enough nice things to say about them. I highly recommend! read more

They replaced the transmission and had to repair it. It was never fixed correctly. It was a waste of 4,500$$ DO NOT USE these people

My car died and I thought it was the alternator so I towed it to AAMCO and they tested not only the alternator but the battery as well. They got it up and running for me and told me I needed to get a new battery, I went to get a new battery and figured out that the terminal was bad. I bought the part and brought it to them and they fixed it right up for me and didn't charge me a penny for any of it. Great people, amazing hospitality, worked fast and were extremely flexible. I will definitely be coming back and recommending all my friends!! read more

Horrible. Rude, filthy customer service. I am pretty sure they were planning to not service my car, then charge me for it anyway. Wasn't wearing a mask but told me I couldn't wait for my car anywhere on their property because of "The Covid." Shady, shady business. read more

AAmco not only replaced my engine, they gave me excellent customer service. I recommend AAMCO to everyone. I will defiantly use AAMCO again, The manager went above my expectations.. if you need your vehicle repaired AAMCO is the place to go... Excellent care AAMCO is the place to be. Aamco staff is honest and friendly, go see them you won't regret it..... read more

I never thought my check engine light would ever go away, but it finally did. The people here described everything to me that was happening and, though I couldn't really get it, it was helpful that they kept me updated. They didn't try to look for many things wrong and were very fair with their work. Timing was also great. They are super fast, skilled, and good to work with. I'll come here with all of my car troubles in the future! read more

These guys gave me a free diagnostic, identified the problem, communicated what was wrong with my vehicle, and fixed it that day! Professional, courteous, fast, and dependable. read more

DO NOT GO HERE!!!!! EVER!!!! I first went in on Sept. 25th 2019 to get my torque converter replaced. After awhile of talking I decided to also have my transmission also rebuilt along with the rear seal. Took them almost 2 weeks to do, but I finally got my car back. I drove it around for a few months and everything seemed fine in till I noticed I was leaking oil. My car had no leaks what so ever. I got up under my car and seen that it was coming from the transmission right by the motor. (The rear seal) So I take my car back to Aamco were they told me to come back the next day they were to busy. So First thing that morning on Dec. 11th, 2019 I took my car and dropped it off. I was told by the end of that day. I didn't get a call from them till the next day, Dec. 12th, 2019 at about 5pm around closing, that my car was ready. So I went picked it up. Chris was not there, so I ask the guy that did the work what happened. He said that it was installed wrong................. What ever I had my car back. I get in to leave start up the car and what do I hear? A knocking sound. I went and grabbed the mechanic and asked him why is my car making this noise. "Oh its probably low on oil"....... I checked. I was a quart low. I went home added the quart of oil and Knocking continues. Maybe after awhile it will go away??? Nope. So on Dec. 18th, 2019 I went back and talked to Chris. Told him my engine was knocking. With out looking at it or hearing it he imminently said my engine was bad. What ever Im done whit them by now. On Feb 1st my change oil light came on. On Feb 6th 2020 I wen to another shop to have my oil changed. I also asked them to look into the now clicking noise coming from my car. They confirmed that it was in fact the flexplate. I take it back to Chris at Ammco where once again I was told that the other shop was wrong, but they pulled my car in anyway. I then here the guy say it sounds like its coming from there. Chris then looks at me and says oh its cold and shuts the door in my face. About 20 min later, they once again said my engine was bad, and that they checked all the bolts to make sure everything was torqued. How the can get to those bolts with out dropping my transmission, I have no idea. Really small tools and hands I guess. Well I leave not happy again. On Feb 19th, 2020, I am heading down the highway towards Purcell when I feel a jerk. My engine revs up but I'm losing speed. I change gears and can feel the transmission going into neutral drive and even 3rd. Im doing about 60 mph I didn't want to go lower. I coast to a stop right before the exit into Purcell. My engine, still running, is making a scraping noise now. I turn off the car. I call a ride and a tow truck. I also wanted to know if my car would start back up..... Nope. I can hear the starter but the engine don't crank. I get it home where I get it on stands and crawl under my car. I removed a little plate where you can see the flexplate and convertor. I had my wife start the car, or try to. The plate and converter spin but not the engine. Flex plate is broke.......... Still waiting on them to call me back. read more

My car needed some work and I didn't have a local mechanic, so I decided to give AAMCO a try. I had an excellent experience from start to finish. Eric was very professional and was able to get my car in, have the problem diagnosed, order a part, and have my car fixed all in the same day without upcharging me for unnecessary services like the dealerships love to do. I will definitely be taking my cars here from now on. read more

I had a problem with my transmission and I got my car fixed by another mechanic shop. Two weeks later my car broke down on my way back to Norman. I had to get a full transmission rebuild and I had a great experience with AAMCO. The customer service and support is fantastic and my car has been running great ever since! Jerry was very helpful during the entire process. If you have any problems with your transmission or other issues I highly recommend going to AAMCO on Flood in Norman if you are in the area! read more

Had a excellent experience at aamco today 1/30/2019... The manager was very knowledgeable and extremely helpful... I would recommend this shop to all my friends and family... read more

TRUTHFUL TJ. That's what you can expect from the owner of this AAMCO just south of Oklahoma City, Norman Oklahoma, off I35 at Main St. TJ's mechanic tested, made suggestions regarding safety prioities, and provided honest facts about parts. Some parts were new. Some were used or rebuilt. Warranty differs and TJ explained. Everything is documented. Here's my advice to customers: 1. HONESTY: be honest first with yourself. 2. PARTS: Accept that parts can be either NEW or USED/REBUILT. 3.TIMFRAME: Ask if new parts are in the shop inventory or need to be ordered or delivered; if delivered, how long. 4. OPTIONS/QUALITY of USED PARTS: If parts are used/rebuilt, discuss options ie. a front differential with 100k miles or one with 45k miles, and how long to get the parts. 5. INSPECT FOR MECHANIC's SATISFACTION: Understand that the mechanic will inspect the used/rebuilt part to HIS/HER satisfsction and let you know if they are NOT satisfied with the part. Dont assume all used/rebuilt parts are equally good. AAMCO (TJ) wants to stand behind his 90 day warranty on used parts. 6. LABOR: BE WILLING to PAY for experienced mechanical labor. If you'd pay a good Electrician $100 per hour, expect to pay about that for experienced mechanics. Ask about EXPERIENCE (number of years). 7. SECOND OPINION: don't wait for an emergency repair job. Get a second or even 3rd opion on the cost and expected life left in parts before you will need major work (ie. Transmisdion, differentials, etc.). I learned a lot ftom TJ. I also got lucky that he is TJ. Safe travels. read more