most kind and helpful, punctual response with professional assistance. should always be your first…read morechoic.

Work was started on my project in February 2025 and is still ongoing 14 months later in April of…read more2026. I was promised a 4 to 6 week start to finish on this job. Juan's and his workers were rude and incompetent. Juan was often rude and one time was actively hostile and acted like he wanted to fight me. Juan's workers told me they had never done floors before. His workers continuously made mistakes (not cutting the flooring correctly, they had to buy extra materials because of mistakes, not using the correct tools, hiding mistakes, causing more damage, spilling stain in my concrete , not cleaning up their messes, leaving front door open three times when they left), they were often hours late or would not show up at all while I waited around all day with no one following up with me, eventually Juan avoided all my texts and calls as well as Broughtons. Juan was openly hostile on one instance acting like he wanted to fight after he had to fix a damage that did to my counters I had told Broughton numerous times that I was uncomfortable with Juan and his workers because of all the incidents but he said Juan had already been paid so Juan needed to fix the work. Broughton told me there would be no further payments needed from me if we continued to use Juan's company to finish and we only partially fixed mistakes and didn't have to redo the entire flooring and baseboards and I didn't leave a bad review, BBB complaint or complain to the insurance company or the owners of the company. Broughton later had told me that Juan had been lying to him and Juan stopped returning his calls then Broughton stopped responding to my texts and calls so after 2 months of no contact I reached out to other companies for estimates to fix the job that AllKlean had not finished. If Broughton and Juan were fired why did no one from All Klein ever contact me? Even during and after I hired the Idaho handyman to repair some of the work that left damages to my house, no one from AllKlean ever contacted me to check up or follow up. Broughton left the job unfinished and my new floors, baseboards etc damaged, with material left in my garage taking up needed space, my bathroom was left with the sink and toilet unattached for months until I hired someone to make my bathroom usable and my furniture in the garage or out of place because there was no flooring or damaged flooring in parts of my house. I hired the Idaho handyman to finish the job since no-one from AllKlean Klean would call me back and fix these issues, who said they can only do a "Bandaid" repair the replace entire flooring and baseboards to complete the job properly. The employee of the Idaho Handyman who did repairs wife works in AllKleans billing department. 3 other companies that came that give me a estimate to complete the job that AllKlean was supposed to do said it the entirety of the floors and baseboards and bathroom sink had to be replaced to fix properly. In October 2025 I received a final bill even though the work was not completed. I called and told the female in the billing department that answered the phone that work was not done. She put me in touch with the person that took over for Broughton. This person told me not to pay anything until after he and the GM came out and inspected the work that was done and both he and the GM would come to my house to inspect the job. Neither he nor the GM came out or called me to inspect the floors etc.. I called back after a week of not hearing from anyone and was told by a female from the billing department that she couldn't get ahold of the person in charge of my account but she would leave a message for him to call me. I never received any sort of correspondence from anyone regarding my job until the end of April 2026 where I received yet another bill saying that the work was completed (it's not complete after more than a year). I called Stephanie from the billing department and explained to her what was going on. She apologized and put me in touch with the guy that is charge of my job. I told him what was going on and he said that both him and the GM would come out this week to inspect the job. Which ironically is exactly what was told to me in October of 2025 and no one ever reached out to me or came by then. I understand that both Juan and Broughton were fired for the incompetent work they did. Since Broughton was fired why did no one from AllKlean ever reach out to me to regarding my job? I received no voice mails or emails or texts from anyone other than the billing department since Broughton was fired. I talked to the new person that replaced Broughton to oversee my job twice in the 8 or so months since Broughton was fired and both times it was I that reached out to him both times after I received bills that the job was done when it isn't done.

I requested a carpet cleaning after my moved into assisted living. The carpet looked brand new…read moreexcept no new carpet smell! No smells at all which I appreciate. All the stains gone. The cleaner was careful coming in and out. the Carpet was dry by the end of the day. So glad I went with this company! A great value and wonderful service!

I have posted feedback regarding Rainbow International Restoration am sorry to say that I could not…read morefind anything positive to say about the company. Now it gets worse. Yesterday while the woman they sent out to pack some things I saw her going through the bag with all our chargers and cables. I was going to ask about why she going through all of our cables, chargers, etc. Unfortunately something drew my attention away and when I looked again she had taken the bag. I want you to understand this was a very large bag. It was one of those plastic bags that Costco used to give out and it was more than half full of chargers, cables and all manner of wiring supplies. I assumed she had taken it out to the studio (the soon to be studio). When I went out there to find it I could not. It should have been near the entry way as it was the last thing to be taken out. And so I began going through all the boxes out there just to be sure she had not stuffed it into a box out of sight. Before these people (this woman) and some underlings came out to do whatever they were supposed to do in the way of moving things out of the way they were told that nothing was to leave the property. Everything was to be put into the studio. I should have been able to find anything I needed. We have no way to contact her as we do not know her name or address. We think that James Gilbert hired her but we are not sure. All I know for sure is that we need that stuff. Some of it we need now! My husband has sent him text messages twice to get some help with this and he has ignored both messages so far. This is not a petty complaint on my part. I was trying to to keep all of that stuff together so we would have it ready for use as soon as we started moving stuff from the garage out to the studio. Without that stuff I will not have my studio. It will easily cost us two or three hundred dollars to replace all of that stuff. Worse than the cost will be the time involved. I said in my earlier review that she had been cheating with the packing via putting one or two small items in a small box and then marking it as a full box she packed. I opened box after box and every one nearly empty. This is how she claims she has done more work than she has done and collect more pay for less work. I strongly dislike liars and thieves. She has proven to be both. I took pictures of the inside of all those boxes I opened but cannot post them here because my cables are missing. I can show them to her boss if I can ever reach him. She is a cheat as well as a thief. After two days of searching my husband found the bag stuffed in a box. It is not as full as it was when she took it. We still have a vacuum cleaner that we cannot find. The charging cord was in that plastic Costco bag and I do not see it in there. I will dump it out later to look for it. It would seem suspicious t o find the charging cord and the vacuum both missing. It is Dyson Cyclone V10 . I will go out tomorrow and try once again to locate it. I know that it could not be hidden in a box. If it is out there it should be standing against the wall. I have about 15 or 20 boxes emptied. I have been taking one box and putting all the single little items she has been putting in boxes and adding them to the one. They are not heavy or overly packed. Just reasonably full. Just the way she should have done them if in fact she was being honest.

We had all clean help us with the damage done from a leaking dishwasher. They were at our within…read moretwo hours of calling them, even though they had to travel from Post Falls to where we live. They did a of damage and within a day or they had begun removing damage flooring and drywall. They set up dehumidifiers and fans for a couple of weeks and came to our every day or so to check on the progress. They also have taken care of all the necessary arrangements with the insurance company. Both myself and my wife are extremely happy with their professionalism and their expertise. I would highly recommend Allklean for restoration services.

We ended up having a sump pump issue and needed a mitigation company to come and help with the…read moresoaked carpet etc. Glenrose Plumbing (the best plumbers in the Spokane area!) recommended Allklean, and we can see why: Cameron showed up and immediately went to work figuring out what needed to be done. Nathan and Dave ended up coming in later to remove the carpeting and start disinfecting the spaces that needed it. They have been absolute rockstars. Cameron really helped us feel secure: he communicated clearly what the process would be, what he needed from us, and what would be happening as time went on. Allklean is the second mitigation company we have needed to use in the seven years we have been at our house, and thankfully they have been the best!

Crew was clean and professional. Knew the local dialect . Outcome is great. Job was complete in…read moreunder an hour.

We have used Stanley for quite a few years now to clean our ducts every spring. They always do a…read moregreat job and are very professional. This time, they forgot to vacuum up the debris left behind under every duct and left. We called right away because it was quite the mess. Did I mention this was 2 months ago? We've called 4 times, sent photos and are always told the right department "isn't answering". Of course it's past the time of them cleaning it up (hello, 2 months), but a partial refund is the least they can do. Worst of all, they ask us to keep calling back to resolve it - instead of just making it a priority and resolving it themselves.

I didn't have high expectations from the start, but even my low expectations were not met. Not one…read morestain was removed. You know when people come over and remark "I thought you were getting your carpet cleaned." That it was a piss poor job. I would not recommend them. I answered their survey and conveyed my dissatisfaction and have heard nothing back which is what motivated me to write this review.

We requested our basement be cleaned after we discovered our cat had peed in several spots. The…read moreprice was right as there was a deal for 99$ for 3 rooms, and it was a little extra to add cat urine cleaners. The first kid (sorry he was) was very friendly but he finished a 1200 sqft space very quickly and, as I would find out, didn't clean very well. We had to call back and the same kid came out and again was friendly but very quick. We called back two days later as the smell was still present and was almost like the initial day we discovered the problem. The third Tech was professional and thorough and we have not had a problem since. Price is right but you get what you pay for.

Did an excellent job cleaning ducts in my house. Prompt, courteous, fast, and reasonably priced…read more Excellent experience.

BJ did a fantastic job cleaning my living room furniture…read moreand cream colored rug. They look almost new now. BJ was quick yet thorough and he is very pleasant. I would highly recommend Clean Customs. LaVonne P

We've used Baylight at our home three times now. They've kept prices and service consistent. Their…read morenew employee Angie did an excellent job. Very pleasant too.

Excellent overall experience! Owner responded quickly, gave a very reasonable quote, scheduled me…read morefor the next day, was on time, and the job was done with great care & professionally. I wish all home jobs were this well done. A+

I've hired Crazy Clean Carpet - Upholstry -tile to clean and sanitize when a tenant moved out of a…read morerental property. Their prices are competitive, they have great customer service, and the technicians are friendly. Support a local small business and save money there to the commercial guys

This review is for kitchen water damage clean up and rebuilding, a big job that lasted over a…read moremonth. I called three companies to do an estimate. Crazy clean did the most comprehensive, professional and reasonable estimate of the three. Sam was quick and reliable when performing all the tear out and drying of the damaged area. Next was the rebuild, crazy clean uses some subcontractors for this , and some were ok and some not so great, but I don't blame crazy clean for other companies professionalism. Working with Alisha in the office on dealing with the home insurance and setting up times for subcontractors, was always pleasant and professional. Overall, I had a bad flood situation, and crazy clean made the situation less stressful than I think it otherwise would have been.