I initially visited Wellen Family Dental for treatment on a single tooth. That tooth was extracted,…read moreand I was then advised to consider a partial denture. However, I was never provided with any written information explaining what a partial denture is, how it would fit, or the potential risks and side effects. From my very first appointment, I clearly informed the office that I have a severe gag reflex. Despite this, the partial was still recommended without any documentation or discussion of how this condition might impact my ability to tolerate the device. Because I could not proceed with the partial due to my known gag reflex, the doctor then recommended a bridge. Again, I was not provided with any written disclosures outlining risks or possible complications associated with this procedure. During the bridge preparation, my tooth was shaved down excessively, which appears to have irritated the nerve. As a result, I have been experiencing ongoing pain for several months. When I returned to have the procedure completed, I was presented with disclosure forms to sign, after the work had already been started. I was not comfortable signing these documents at that stage. As a result, the dentist refused to complete the treatment. I am now left with an incomplete bridge procedure that is causing me ongoing pain, without resolution or completion of care.

I can't say enough positive things about Wellen Family Dental and Dr. Annie Smith. From start to…read morefinish, my experience was exceptional. I went in for what turned out to be an extremely difficult filling, and Dr. Smith handled it with remarkable patience, professionalism, and genuine care. She took the time to explain what was happening, checked in frequently to make sure I was comfortable, and never rushed the process. Her calm, reassuring approach made a stressful situation far easier than I expected. What truly set this practice apart, though, was the level of attentiveness and service. Dr. Smith and her staff worked hard to get me in quickly, and the team repeatedly checked for earlier appointment availability on my behalf--something you rarely see anymore. That level of follow‑through speaks volumes. The office itself is beautiful, modern, and clearly equipped with the latest technology, which added another layer of confidence to the care I received. It's clear this is a new practice that is doing things the right way--with a strong focus on patient comfort, quality care, and exceptional service. If you're looking for a dentist who is skilled, compassionate, and truly invested in their patients, I highly recommend Dr. Annie Smith and Wellen Family Dental. I'm grateful to have found them and look forward to being a long‑term patient. Please support this outstanding new practice--you'll be in excellent hands.

Me and my entire family have been patients of Dr. Hernandez for years. She has helped all of us get…read moreon track and they never make us wait. Her staff is amazing. Lana and Karissa are always helpful and kind. We definitely recommend her - pain free and cares about your health.

This is a followup to a previous review. Part of my previous review:…read moreI wanted to establish a dentist. Dentistry of North Port told me I needed two crowns replaced because the teeth under them had large cavities because of dark areas on the gums. I had no issues with either of them, no pain, they felt strong. They kept me there for over 3 hours and gave me an estimate of over $20,000. They made an appt immediately to get started on the process, an hour before my appt even ended. They even had me on The Lending Tree website to finance, wanted me to complete the process right then. Since then, I have had those crowns replaced. There was nothing wrong with the teeth under the crowns. "Nice and strong" according to the dentist who replaced them. Pretty unbelievable. Also, I'd like to add that the hygienist at this office kept putting down my hygiene, saying I needed to do better. I have never had a hygienist say that to me. Every one I've ever been to has had nothing but good things to say about the way I care for my teeth. Most are surprised at how clean they are. Beware.

There is nothing good about this practice, neither the work done or their predatory billing…read morepractices. I had major work done with veneers and crowns. The veneer in my front tooth is moving and not straight anymore after only one year. Bernitt must have put it in wrong. I would have gone back in but I feared they would make it worse. To compound this they overcharged me. my last visit they said I had a credit balance of $418, but months later they started sending me bills for $838 balance due, which were not true, I paid everything plus insurance paid more. I disputed it and analyzed my ledger sending them proof that they actually owed me money. Then their auditor did his own sneaky audit and said now I owe $1,379! It did not include previous credits shown on the ledger they sent me. Nevertheless I offered to settle with them for $300 but never heard back. Now they have sicked a collection agency on me that has been harassing me with phone calls and wanting to charge an additional $345 in fees on top of the $1,379! Bernitt and his crew are criminals acting like the mafia. They are not honest or trustworthy and do not live up to their promises or agreements and the $12,000 work I received is subpar at best. Do not under any circumstances use them or trust them for your dental work. I have heard from 6 others in the community that their billing practice was unfair to them as well.

Expect up charges and attempts at up charges not covered under insurance or part of checkups,…read moreoften, every time. Expect bills after your visit for regular, annual dental care.

I lost a crown at the end of February and needed to get in for a new crown replacement (around…read more$700-1000) and so I called my dentist, I left a message and now more than 3 weeks have passed. I am a cash patient, without dental insurance, so I was thinking that they would love my repeat business. I ended up asking for referrals to a good dentist in Venice and now I am scheduled with that new dentist in the first week of April. I will transfer my records and see if the new Doctor, referred by several people from Nextdoor.com and another dental office in Venice, are a good fit for my needs. It is sad to have to make a change, changing dentists is never easy.

No one ever returned my call. I left a voicemail message about getting our family set up for…read more family dentist and I never got a call back. NOT Good... I didn't give a 2 or 1 because no one deserves such poor ratings if service wasn't received. This is mostly to call them out for poor follow up.

If you want to pay almost $8,000 for a bridge that does not fit and a doctor that does not care…read morethen Dr. Shapley is the one for you.

Not one, not two, not three but SIX of the fillings Dr. Schapley did fell out before the six…read moremonth anniversary. The last one only lasted 2 weeks. The ladies were wonderful but the work didn't last. Find somewhere else.

Zeboya did an excellent job cleaning my teeth. She is diligent, pleasant & has a great voice (as…read moreshe merrily sang at moments during). Most fun cleaning and efficient I've had

Great care. Didn't treat me like a number. Calm and comfortable atmosphere. Nice dentist.read more

Against my better judgment I gave this office another chance. Little did I know they were just…read morestalling until the 90 day period was up. Which, btw, I knew nothing about. Please, do not get your dental work done here! Am I open to discussing what happened? I've tried that twice and got no satisfaction. I want the refund of over $1300 for my lower partial. I will not be calling the North Port office ever again! At this point you need to look at my records, find my phone number and call me. BTW, your company's price for a crown is WAY out of line. First of all that tooth doesn't need a root canal. It's cracked tooth syndrome. So, I got the crown done for $1650. Your office in North Port wanted $4500. So, I will return the partial, which I haven't used since September of last year, once your company refunds the full amount of that partial. Anything other than that, don't bother!

l had a wonderful experience with the North Port staff , X-rays & examination.. l had total…read moreconfidence in Dr Irizarry's plan. BUT when l returned to start my procedures the Dr had left & was told Aspen no longer takes my insurance? l should have been told before l came in for a visit.