Awsome services. Great people. Rick has been doing my taxes for years now, couldn't ask for a more…read moreknowledgeable accountant

We have used the services of Frank Howard for several years now. While the process is time…read moreconsuming, we still use his services. Once we tried H&R block, and it did not fair well, so we went back. Frank has even called once to reassure us about using his services verses "the other guys". Sometimes the prices are stiff, but Frank has given us great service throughtout the years.

From the owner: IRS Problems Resolution, Tax Planning, Tax Preparation, Payroll, Small Business Accounting.read more

Annie Franklin's Tax Service is efficient, capable and friendly and knowledgeable. She's the best!read more

From the owner: Specializing in: - Bookkeeping…read more- Financial Services - Accounting Services - Tax Return Preparation

I had my taxes done here in 2019 and was pretty pleased with the results from Alma so I called…read moreagain this year to make an appointment. I absolutely HATE it when business people do not call back. I left 2 live messages with a man that answered the phone and 2 more voicemail messages and did not receive ONE SINGLE CALL BACK!!! I understand that people get busy, especially tax services this time of year. What I do not understand is someone's total disregard for a past customer. At least call to say that you're too busy to take on any more work. After all... you have someone waiting to hand you their money and you can't even say "No, thank you." I wanted to use a local business but now I have to use H&R Block.

So Alma did our taxes in 2019 and she did a wonderful job…read more This year, we got Alma our information in January and after over a dozen missed calls, unanswered texts, and even when I went down there in person, my BUSINESS taxes were not finished until late June, complete with an $820 late penalty and I'm still waiting on my personal taxes. Unfortunately, I worked with friends in the business and now they are personally upset that Alma did not have their W2s prepared in an orderly time. I could not recommend business with this location any lower.

I had a very negative experience with Irving Rabin, Senior Tax Analyst. This man cost me money with…read moremy divorce attorney by emailing him, requesting that I give my ex my SSN, knowing that this was something I didn't have to do. I quoted tax law to someone who should know and when he responded in a very insulting, condescending way. "Indeed, you are not required to provide your SSN. This would be a gesture of good will, and apparently you decided not to make it. Thanks for responding. Irving Rabin|Senior Tax Analyst I wouldn't do business with a company that employs a dishonest person like this who tries to meddle in situations that are inappropriate for him to do so.

Two years in a row my taxes were turned in on time, and then filed late by H&R Block. This last…read moretime a tax rep from the Ukiah location did not input my child tax credit correctly and by the time I got my notice from the IRS, I had to pay approximately 500 dollars worth of late fees. Furthermore, me and my wife have had to call several other H&R Block locations over the last few years to track down our taxes from the Ukiah location and make sure they were filed. We had to do this because we were told by H&R employees they had lost them. I was also told by one tax representative their, that someone that works for H&R did not like my wife, so he sabotaged are taxes. You will save a lot of money, and piece of mind( which they don't really offer you) by not getting your taxes done there!