Horrible company. They gave me a quote using my current california drivers license and i bought…read moreinsurance with them. Then my second bill was way higher. They claimed it was because my drivers license was expired. This was never the case. They somehow looked up a 10 year old license from another state instead of the one i gave them when i got the quote and the policy. They have photocopies of that license. They used their screw up as an excuse to raise my rates from 650 to almost a thousand dollars for 6 months and then took of my %20 good driver discount for the same reason. Their screw up. My monthly charge was $200 instead of the $105 i was quoted. I called to clear up the matter and they never cleared it up. I keep talking to different people and now they charged me $200 AGAIN which caused other auto payments to bounce and now i dont have enough extra money until my next paycheck to get insurance though someone else. As soon asi get paid im gonna drop this unprofessional and very disorganized agent. Stay away!!!

Carol Myer is professional, knowledgeable, and above all very caring. She has given us excellent…read moreguidance in handling our insurance needs for more than 10 years, and we have several policies for our home and cars. Whenever we have questions, Carol is available to discuss the situation with us and give us advice. She has extensive experience in the insurance industry and at State Farm. We highly recommend Carol and her team.

Monica was interested in gathering my information on the initial call and then I spent almost two…read moreweeks without a response from McNerlin Insurance. When I followed up, there was no apology for any delay. Just a very brisk response, "do you want him to call you back or not?" This was all I needed to know about their service offering. I will look elsewhere for my insurance questions.

Paul and his team are wonderful and very helpful. I highly recommend them. Paul just helped us save…read moreover $100/month for Medicare gap insurance.

Last weekend Jay came to a gathering of neighbors at my house and spoke to us about the state of…read morethe insurance industry--past, present, and future, with emphasis on the threat of policy cancellations in our area (but not by State Farm). This was very informative and clarifying--even comforting!--and Jay also invited folks to ask questions. At the end of our meeting, he distributed a Wildfire Checklist and a simple, clear outline of the Wildfire Prepared Home. He has always been available, helpful, and willing to review my policy, and I'm so glad I have him as my agent.

Jay and Michele are wonderful agents!!!…read more I added my caregiver, about two weeks ago and the underwriter had some issues with it. Michelle called me on Friday and the problem was fixed. I woke up this morning and the Spirit told me to check the app. I could no longer see the policy in my app, so I was going to not drive the weekend and call on Monday! It's Saturday and Jay emailed me my proof of insurance cards and fixed the problem! I have never, in 36 years of having insurance. Never has an agent responded on the weekend! Please, please use this company. They will stand behind you. C. Juris Ukiah, ca.

I always check out Yelp before I call a business. I was able to write a message directly to this…read morecompany and get a quote. They were prompt getting back to me. I was looking for property and fire insurance. I was looking at property and new to the area. They gave me a quote and although it blew my mind with how expensive it was; I was in the fire zone. Disappointed that my Real Estate Agent wasn't honest with me, but at least I got the facts from the insurance company. I didn't use their insurance, but they still were friendly and willing to explain what they were offering me.

Absolutely. I highly recommend Aaron and his team. Ethical and professional, they make sure they…read moreunderstand every aspect of my tax liability, and work diligently to ensure we get every dollar of refund to which we are entitled. I wouldn't have our taxes done by anyone else.

Aaron and his staff are extremely knowledgeable, professional and kind. By having such in-depth…read moreknowledge of tax laws Aaron has saved us thousands of dollars on our taxes, set up an S-Corporation and was essential in organizing our bookkeeping year round. We are very grateful for all the work and support Aaron and his staff provide for us and our company. I highly recommend his services.

When a customer calls the day before to asked when u r open you tell them you r open at 10:00am the…read morenext day. I went there on Friday May 30, 2025 at 10:30 you were not open. There was a note on the door that said will open at 12:00 pm. So I went there still not open. Waited 20mins still not open. At least at dmv they open when they say. And don't charge u extra.

0/5 store 2/5: super cool little document holder booklets…read more I went to happy registration about 45 days ago, gave all my info, for a simple request. I just needed to show proof of insurance so I went here instead of the dmv. The young lady at the counter was much more concerned with texting than doing her job. After I left she contacted me an hour later asking which car I needed the proof for.... Really? (Only one car on my insurance ID) I replied with the requested information in detail. After more than a month waiting for my reg in the mail. I realized she just straight up did nothing. Then I went to go wait in line at the dmv. Like if you're not going to do anything at least tell me so I don't get pulled over thinking I've already done my part. Waste of time Is it the stores fault? Maybe, maybe not. Just my experience‍

WE have been using Rob McAsey for over a decade. He is an excellent broker! Very proactive and…read moreconscientious. Highly recommend!

Although I did not use their services I have been in touch with Cooper Henderson of this office and…read morehe went above and beyond to help find the best alternatives and prices available to me. He would call me after regular hours and weekends, and offered me many alternatives, i will go back to him in the next year to find an alternative to my current provider. They have great options and products to offer

I have had to contact Mark Davis Insurance Agency a number of times in the past several years. The…read morestaff has always been attentive, friendly and professional. They are on task, answer my questions and makes me glad that I'm using a local agency rather than some large out of touch one.