Great Customer Service, Pricing, and integrity around diagnosis and repair !!…read more I've never been to a repair shop that was more customer focused than profit driven. This will definitely be my new go-to auto repair shop

Luis was awesome! We were visiting Sequoia National Park and my check engine light went on. We took…read morethe car to Quality Auto Service and Luis used his machine to identify the problem. He said it would be fine to drive the car back down to LA and have our mechanic fix it. Luis refused payment for his help. Truly a good person. We are so grateful!!

I can't say enough good things about these guys! I brought my truck in after constantly having…read moreproblems with my front differential. Every time I'd take it out to the dunes and drive through the sand to get my camper where I wanted it, the front differential would end up cracking or failing. Brett and Kev took the time to diagnose the real issue and came up with a permanent solution. They fabricated a custom bracket to reinforce the front differential, making it much stronger, and also re-geared both the front and rear differentials. I was honestly a little hesitant at first because I'd had so many failures in the past, but after taking it back out to the dunes and putting it through some hard driving in the sand, it performed flawlessly. The difference is incredible. My truck feels stronger, more capable, and gives me the confidence to drive it the way I always wanted to. If you're looking for knowledgeable people who stand behind their work and build things the right way, I highly recommend Brett and Kev at Big Boyz. Thanks again, guys you turned my truck into a beast!

I recently had my 2023 Tacoma lifted at this custom shop, and I couldn't be happier with the entire…read moreexperience. From the start, they took the time to really consult with me about how I use my truck and helped guide me toward the right equipment for my setup. That level of attention made a huge difference. Bret, Kevin, and Brenda were all fantastic -- super personable, knowledgeable, and genuinely invested in making sure everything was done right. They went to great lengths to keep me informed throughout the entire process, which gave me a lot of confidence and peace of mind. I visited a few other shops before making my decision, and none of them came close to the professionalism, communication, and overall service this team provided. The lift turned out exactly how I envisioned, and the truck looks and drives amazing. The post services they include the work they do is above and beyond! If you're looking for a shop that truly cares about their customers and takes pride in their work, this is the place. I'm beyond happy with every service they provided and would absolutely recommend them.

I posted a request for brake repair. Within 5 minutes, Eric Laettner responded. We were able to…read moretalk through the problem with my brakes over the phone, and he also took the time to answer my questions about his experience and references. After I looked at his Yelp page, I agreed to have him do the repairs. Eric Laettner's Mobile Mechanic Service was excellent! I posted what I needed on Yelp at 2:20 pm. We agreed to have him do the work. He let me know he was finishing another job and would be here in the late afternoon. He showed up and had already picked up the parts he might need. He had my car up off the ground, removed all four tires, and checked them. Checked brake pads, rotors, and connections he could see. He completed the work at about 9 pm. -From posting the request for repairs to finishing was in a 7-hour time frame! -I didn't need to drive to a repair shop. -He explained the process and handled my questions. -My cost was 50% less than what I was quoted at the local repair shops. -This was my first time using a mobile service for mechanical work. I'm thrilled about the results.

Prompt response and communication. Set a further elaboration phone call tomorrow afternoon…read more I look forward to getting and idea of how to get the my SUV put back together!

I called MH Mobile Service yesterday and Matt came out at 8:00 am this morning and replaced the…read moreleaky gasket on the VTek Soloniod on my Honda Accord engine. This is the third time I have used MH and Matt has always been on-time and performed the repairs flawlessly. I can highly recommend him.

When I first made contact , he responded right away gave me his cell phone number to make things…read moreeasier and we scheduled a time for him to come assess my tire. Due to things I had going on i had to cancel. cacontacted himp back a few days later to come back. We settled for 8:30 am the next day. He arrived on time and told me I needed a new tire and said he would call around. He also stated that he would charge me $50 flat rate. And once we found a tire he could go and exchange it for me. I agreed upon that first. He told me that my new tire was going to be around 200 dolland I thought that was a little excessive for one tire, especially such a small tire. So he said he would call another place.He called another place and as he was on the phone I listened to the conversation and google the make and model. When? My Google search came up. I seen that for a brand new tire. It ranged from 49 to $70. He gets off the phone and tells me that he found one for a hundread plus tax. I knew that was a bit excessive. So I continued to Google why he said he was going to return the tire. I sent him the screenshot of the tires I found which were all brand new and told them please do not let them overcharge me for a tire. He text me back and said he found one for a $110. And I ask him to bring the receipt when he returned. I asked him for a receipt and he showed me a receipt for a $100. Was it a proper receipt? I don't know. I just took his word for it but told him that was more expensive than any of the other tires. I had looked up so when it came time for payment. He told me it was going to be a 175 when he quoted me $50 and showed me a receipt for a 100 I told him that was more than. We talked about, but at that point it was done and I was just trying to hurry up and end the transaction. I asked him if he had changed. He told me he did not at that point I did not want to pay him any extra money because I felt like he had already charged me way too much and informed him. I was gonna go to the bank and get change. Once arriving at the bank, the lines were too long and he was waiting outside with my car. So I just went ahead and gave him the money. So we both could be done with the trandaction. All in all, I really feel like because I was a woman he did take advantage and overcharged me and up charged me. I told him as I was giving him the money that I just wanted it to be done with. He agreed took the cash and then left. In all honesty, outside of him over charcharging me he got the work done.

Bob saved the day for us. We were on a road trip and had an error message pop up after a rock hit…read morethe car. Other places were telling us it would take hours to even diagnose and Bob just jumped right in when we came in and helped us. He was a pleasant and honest guy that we fully trusted. Def recommend Bob over going to a dealership !

Bob ! And his staff are the best. Bob is always willing to squeeze you in for an emergency doesn't…read moremean that he is going to right away fix the problem. He will check and make sure and give you a quote and let you know the honest truth about the problem your car is having. Bob is an honest mechanic., friendly and sweet ! I def recommended him and his staff ! He has service my two cars. And my in laws cars. Appreciate him and his staff ! Thank you Bob !

I just bought a Red Dodge Challenger Scat Pack from Lampe dodge and it was a great experience…read more Everyone from the internet sales rep to the finance manager were very helpful. No high pressure. No markups. When we went into the office to sign the contract the finance manager mentioned the extended warranty, but there was no pressure. Did I mention I also saved $13,000 dollars? Most of the dealers down here in LA are demanding $10,000 over MSRP for this car plus things like $300 nitrogen filled tires. My Challenger was $3000 UNDER MSRP. I'd say that made the drive worth it. They are also dealing on their Ram truck, so check them out

I went there for like a month ago for oil leak and still my car is leaking with all that service…read morecharge me $600 plus, with no updates from customer service what is happening to my car. Back and forth good thing i come back the next day that they just told me they need to replace something. Before i went there for an oil change and they left my front hood open. Might better to go to my home dealearship in clovis. Horrible service not just once but twice.

Five+++ stars or more! We were traveling out of town on Black Friday and stopped to eat in…read moreFarmersville. When we went to leave, the car did not cooperate. We.called AAA and all they could suggest was to tow it into town. Every dealer and auto shop was closing up and we were told the earliest any one could look at it would be Monday even though we were 200 miles from home. We called Joel, he came right away and diagnosed the problem. He started with the easiest fixes hoping to save us time and money, but it turned out to be our starter. We towed the car to his car at 5 pm Friday night and he had it fixed, and us on the road by 8:30 the next morning. He worked on the car until 1 am to make sure we'd make it home on time. His price was reasonable, his workmanship was excellent and he explained the problems as he went. We were stuck and skeptical of how we were going to fix the car and Joel was patient and professional. He's great to do business with and we recommend him 100%.

Needed my alternator repaired, Joel came out on a Saturday in the rain & repaired the problem…read morewithin a hour. Great customer service. Would definitely recommend and call for service in the future!

I was looking to order an i4 and found out that Visalia BMW had one allocation left. I contacted…read moreMaggie Puentes and she was absolutely magnificent in explaining what I had to do to get my order in. The transaction was seamless from beginning to end and I look forward to getting my BMW i4 later this summer. I highly recommend Visalia BMW if you are planning to buy the ultimate driving machine in the Central Valley. UPDATE: My i4 arrived and I picked it up yesterday. Brad M and Ed F were absolutely brilliant during this whole process. They were very transparent and kept me up to date through the whole ordering and shipping process. I 100% recommend BMW of Visalia if you are in the market for a new or used BMW. Very honest dealership and I even had a very positive call from the owner, Mike C, a couple of weeks ago. Excellent BMW dealership!

Absolutely terrible experience…read more I scheduled an appointment with BMW of Visalia for an oil change, spark plugs, brake fluid flush, and to diagnose an EVAP code. When I dropped off the car, I specifically asked how long it would take because I was coming from out of town. I was told it should be done within a few hours or by the next day. Later that day, I called for an update and got nothing. I even stopped by the dealership and found my car still sitting in the exact same spot where I left it. The next day, after they had my vehicle for almost two full days, I called again and was told they still hadn't even looked at it. If you're too busy to work on a vehicle, be honest with customers instead of wasting their time. The lack of communication, poor scheduling, and complete disregard for customers is unacceptable for a BMW dealership. I've brought vehicles here for years, but after this experience I'll never return. Save yourself the frustration and take your BMW to Fresno or Bakersfield instead.