I paid $513.39 for a freezer repair. Before payment, the owner, Lester, told me the repair included…read morea 1-year parts and labor warranty and that the warranty would be stated on the receipt. After payment, the receipt did not include any warranty language. When I asked for an updated receipt showing the promised warranty, Lester refused and texted: "No review no warranty. And it had to be 5 stars." He also called me "entitled" for asking for the written warranty after payment. I am still waiting for the promised written warranty documentation.

From the owner: Decatur Solution Works offers 24/7 online booking and expert residential and commercial appliance…read morerepair across Metro Atlanta and DeKalb County. Our Google Guaranteed, factory-trained technicians provide reliable, same-day repair for major brands like Samsung, LG, Whirlpool, GE, Frigidaire, KitchenAid, and Bosch. We fix washers, dryers, refrigerators, stoves, ovens, and ice makers right the first time. For local businesses and restaurants, we specialize in commercial refrigeration, including walk-in coolers, reach-in freezers, prep tables, and True equipment. Proudly serving Decatur, Stone Mountain, Lithonia, Tucker, Conyers, Snellville, Lilburn, Norcross, Chamblee, Doraville, Dunwoody, Sandy Springs, East Point, College Park, and Atlanta.

DO NOT BUY ANYTHING from this place!…read more June 4, 2020: I bought a refrigerator from this place. June 26, 2020: I started noticing food not being cold problems after the 2nd week. I called him to inform him. He asked me to get a digital thermometer to place inside the unit to verify temperatures. I did, and gave him the readout. June 29, 2020: he texted to defrost the unit and that should fix it. Going along with that, it was fine for only 2 days then back to warmer temperatures. He said he would be out the next day. No Show! July 1, 2020: I called the next morning to find out when he is coming. He promised the next day. No show! July 6, 2020: I texted for refund if he's too busy or replace with a 'repaired unit'. He text he has sick family members...blah ...will get back...blah blah. This place claimed that all the units have been repaired and are in mint condition. Apparently, the unit delivered to me had never been repaired. Recycled junk! He stopped responding to texts. July 14, my number was then BLOCKED. I should have heeded the negative comment I read, but I didn't. The owner seems nice and sounds reputable. Do NOT let that fool you. He has not shown up since he delivered it.

From the owner: Nathan Appliance is the best place in the local area to take care of all your appliance repair…read moreservices. We are experts when it comes to dealing with a wide range of different appliance problems. Nathan's Appliances specializes in appliance parts, appliance services, washer repair services, refrigerator repair services, stove repair services, dryer repair services, window air conditioning service and repair. If you are interested in learning more about how we can get your appliances working properly in a timely manner, feel free to contact us. We are the best in the local area of Lithonia, GA. Nathan's Appliances can ensure that you get the correct appliance services that you are in search of. If your washer is no longer working properly, then rest assured that we are the best in the area to get the job taken care of in a timely area. The last thing you want is to be stuck with no washer but a huge pile of dirty laundry. If you want to make sure that you don't get stuck in an issue like this, contact us and we would be happy to assist you with all your washer repair needs. We have years of experience when it comes to getting a wide range of different types of washers repaired quickly and reliably. On the other hand, if your dryer is not working contact us immediately. You don't want to wait until your clothes are finished washing to realize that your dryer needs repairing. If that happens, then you will end up having to air dry all your clothes...

Given the area, this is actually one of the better Home Depot locations I've been to. I almost…read morealways find what I need, and most trips are quick -- I'm usually in and out in under 10 minutes, which is not something you can say about every Home Depot. The selection here is solid and well maintained, making it easy to grab both everyday supplies and project-specific items without hunting through multiple aisles. Shelves are generally stocked, and the layout makes sense for fast, efficient shopping. Service is another strong point. When I do need help, employees are approachable and willing to assist, whether it's locating an item or answering a quick question. It feels functional and efficient rather than chaotic. From a value standpoint, pricing is consistent with what you expect from Home Depot, and the combination of fair prices, dependable inventory, and time saved makes this location a reliable option. Overall, it's a well-run store that gets the job done.

This location is good. It's been here for a number of years. The service has remained the same in…read moremy opinion; adequate, but not exceptional. A lot of the employees seem to say just enough to get you out of their faces. The information doesn't flow; one person says one thing and another person says something different. The parking lot is huge and typically has trash on the ground; despite there being trash cans throughout the lot. The inventory/selection is extensive here. I've never come and had something be out of stock. I like their prices and the variety of products. Employees on the floor can be scarce at times, but for the most part it doesn't take long to get assistance.

Robert/Infinite Installations did an excellent job installing our dishwasher. One of his team…read moremembers couldn't make it out to our house in time during our install window so he took the time to drive out himself after business hours to get the job done as promised. It's hard to find such good customer service these days, so I highly recommend. The install itself was flawless, and he took the time to do the job right.

Robert installed my kitchen appliances in 2009 and did an excellent job. The handle on my…read morerefrigerator panel however came loose and I reached out to him to repair it. His dispatch scheduled me for April 30 and called with an automated confirmation the day before that they would arrive sometime between 12:00 noon and 2:00 pm. The arrival window came and went. I called the number for dispatch but was not given the option to speak with someone. I then texted Robert directly to get an update. After my first text was not answered, I tried again in a half hour. It was also ignored. I just needed to know if he was going to honor his appointment. This is far from the professionalism that he mentions in his description.

Worst service every!!!! I brought dryer 3 weeks ago and it's already broken, the owner is trying to…read moreblame me for breaking the dryer. If I would have known this I could have brought an brand new dryer for an additional one hundred dollars at a reputable business. He offers an 6 month warranty but wants me to wait several days to fix dryer it's acceptable and very unprofessional. His excuse is " he is only one person" how is that problem? Please don't do it find another place I wish I would have

Purchased a used washer and dryer set from this place. On the 3rd load of laundry the washer…read morestopped workin. Poured water in, did no cycle and drained water out. I was left with a large load of soaking wet laundry. Called to tell them what happened since there is a 10 month warranty and was told "I'd never heard of this happening before" They're coming today to give me a new set so I'll update my review then. The owner was ok, kind of bothered me that he kept telling me he'd contact my husband in regards to delivery and servicing when I was the one making the purchase but I guess he's old school. Otherwise it was a great deal. **Update** So I got the new washer and they replaced the dryer for free so I'd have a matching set Seems like I got an upgrade as well though the washer is slightly smaller. Very nice delivery men and they kept their word. Other than the initial incident, I'd recommend them.

Well I must say the owner Mrs. Theresa really came though, it took a couple of tries, the whirlpool…read morecabrio washer the motherboard was defective, after much research its a whirlpool problem with this particular product, and whirlpool really need to do a better job, in fixing a the defects in the cabrio, as its has a ton of complaints online. Mrs. Theresa brought her electrician out twice to fix the unit and it would work then stopped, finally she switched it out and gave me a Maytag with knobs which I am very happy with. It was a good experience doing business with a company that go above and beyond making sure the customer is 100% satisfied.

From the owner: Keep It Clean has high demand of customers that need appliances or appliance repairs. Please…read morephone/text orders or service of what you need and we will text pictures and/or set up your appointment or delivery. Keep it clean is always looking forward of doing business with you. Hope to talk to you soon. Stay Blessed!

We got (at different times) both a washer and dryer from them several years ago and they are still…read moreworking beautifully. Although they were several years old, each one is top notch for sure! This company is great!

Great quality, great prices, great customer service, great everything!!!! Washers, dryers,…read morerefrigerators, microwaves, stoves (gas stoves as well), and etc.

Excellent! I would give them more than 5 stars if I could!…read more Great communication, responsive, prompt, knowledgeable, professional, persistent. An overall great experience - we highly recommend L&A for any appliance repair needs! Go with them!

First time using Yelp projects. L&A came through. Felt like they called before I even hit submit,…read moreand I submitted the request fairly early. I explained the situation and they said they would have someone out in under an hour and a half. Cornelius called when en route to provide his eta. That is service! He came, I explained the situation, about 30 minutes he came back and told me the issue and already have a solution and provided me with the amount. He was able to fix my washer in under two hours, where had I gone through the warranty company, they would not have even been able to come out until a week out. For under $500, I think it was well worth it, and he also provided me with insight on how to prevent future issues from arising. Hands done the best appliance company you could ask for.

I visited the shops at Decatur Estates recently. I was looking for a gift for my partner's mom…read more She's not easy to buy for but the assistant found the perfect gift! An old decorative plate with JFK painted on it! She's crazy about him and she LOVED it. It was only $10! I'll be back!

I love this place! It's massive! So many cool things. Everyone was nice. I was looking for a…read morepainting, but I got distracted by some lenses (I''m a photographer) and one of the employees saw me looking at the lens and told me there's a booth that has a lot of cool, old cameras, and about half way down the store there's another spot with a bunch of cameras for sale. I had to come back the next day because I ran out of time the first day. I will be coming here again!