This is my new GO TO local used appliance store. Had great selection. And range of value prices…read more Owner was awesome. Knowledgeable and courteous. Helped loading the stove. Offered to dispose of the old stove. If you live in Covington, no need to drive any further. NO FURNITURE. THEY STOPPED SELLING THAT IN 2020. Definitely recommend.

Found Jacob and co. To be fantastic. Helped my price points and helped us out. Was a straight…read moreshooter and good smooth transaction. I will return for my future needs. Thanks much!

Never delivers my appliances after a eeek I had to get my money back. One rail is their serviceread more

BUYERS BEWARE: We were completely deceived when we purchased sofa set at American Freight…read morefurniture store in the Conyers, GA location. We found it strange that there was no one in the store while we browsed the merchandise. Unbeknownst to us, we were signing up for a lease-to-own payment plan instead of financing the furniture. The price was also heavily inflated. We were unaware of this until after the promotional period had ended and the price had tripled. I have never encountered such unethical practices. Be aware and do not let this happen to you.

I have contacted Alcovy Appliance Solutions on several occasions for various appliance issues, and…read moreI have been extremely pleased with the repairs each time. David Rice is highly skilled and knowledgeable, as well as being very professional and personable. He responds to calls, schedules appointments, and completes repairs in a timely manner. In addition, I have found his work to be very reasonably-priced. Most impressive is David's obvious personal commitment to going above and beyond expectations in order to ensure customer satisfaction. I highly recommend the services provided by David Rice at Alcovy Appliance Solutions.

David has the best customer service! Communication is top notch with a timely response. Very…read morereasonable pricing as well!

On 01/16/2026 I walked in the store and immediately I was greeted by the lady at the Customer…read moreService counter (my apologies, did not get her name) but she was amazing from the time I walked in to the time I left. As I walked past her counter, I am trying to figure out which isle i needed to go to get my items, when a man (Mr. James) ask if "you needed assistance), I did not believe he was speaking to me but HE WAS! Shocked to say the least. I informed him what I needed and he took me right to the location. I told him to just point and I will find it and he refused and walked me to the isle, lol. (#Shocking). The I asked where another item could be and I again asked to point because it was not his location, HE REFUSED AGAIN and walked me to the item I needed. This occurred three times. I asked for his manager because clearly he needed to know that he had an amazing employee. Mr. James came to the isle as well to assist because that was his area. Shortly after the manager, Mr. John came and he was so amazing and soooo professional. I informed him of this amazing experience at the store with his employees but he was just like them, very professional, ect. For the last five years since purchasing my home, I go to Home Depos very often (Clayton County) AND I HAVE NEVERRRRRRRR seen such caring, professional. Antonio you as well! To the manager Mr. John, you have demonstrated today strong leadership who has inspired your team to perform their best. As a customer I THANK YOU AND EACH ONE OF YOUR EMPLOYEES.

I got exactly what I needed and the service was exceptional!…read more Will be coming back for more tools based off of the selection I saw today.

It was organized, but not many options of items. alot of out of stock things that I needed. Service…read morewas ok. Just a regular best buy experience lol

I took my son here to buy him a monitor, for his gaming, the rep who was very professional…read morerecommend I apply for a Best Buy card. I assured him I didn't need or want a Best Buy card. Why did I receive a notice from a best buy credit service. I absolutely did not request this, now I will have to have my credit report flagged.

Had my oven break down 4 days before Thanksgiving. AHS warranty contacted this company and they…read morewere so wonderful and accommodating. They came out, assessed the problem and came back the same day to fix it! The tech was fabulous as well as Carline who answered the phone. Highly recommend this company. Thanks Stainy's for your wonderful service. ​

We have an ice maker in our basement bar. When it stopped working we called Stainy's and they sent…read moresomeone out right-a-way. The serviceman was very friendly, fixed the machine, left his cell phone number, and told us to call him if we needed. The machine filled with ice and worked great for about two(2) weeks, then nothing. We called our serviceman and he came back about a month later, worked on the ice maker, told us a part had been removed and intimated that someone in our household was responsible. We accepted that just as long as it was working. But it wasn't working. We called again. We had to wait until he could come back. After five (5) more calls and five (5) more tries, he finally picked up the machine and took it to be fixed. After about three (3) weeks he returned the ice maker and said all was well. Well, all was not well. It dropped about four(4) ice cubes, and they melted before the next four(4) dropped. This all started in 2019, at which time we paid over $700 and have made numerous calls to the technician, receiving promises that he would come and getting stood up. We even called the company and they said they would send someone else out. The company later called back and said they couldn't find anybody that worked on our kind of ice-maker. So here we sit with an appointment to see our usual technician tomorrow between 2 and 6 pm. We will see, but I don't have my hopes up. I suggest you remember this company; Stainy's Appliance Parts & Service, in Conyers, GA, and NOT call them. So now for us, if Mr serviceman shows up, and if Mr serviceman can get it working, and if we are satisfied with its' operation, I will post a review to that fact. But my biggest and strongest suggestion is to look for another company for your appliances.

I wasted an hour waiting for this saw guy that never showed up at his workstation I have asked for…read morethe saw man to come to his or her area twice been waiting 45 minutes to have a board cut.i

Customer Service should not practice work avoidance by placing you long hold times, not giving…read moreaccurate appliance warranty and exchange info. Always take it higher up and speak with the manager. Lesson learned. Dryer stopped working 2 weeks and 2 days after purchase. Called customer service and spoke with a female employee who said we had to go through the manufacturer and that isn't true. We have 30 days to exchange and they're coming tomorrow.